Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 16, 2025
KitMeeLocation is superb. A few mins walk if coming by coach. Located in Cardiff centre. Super convenient from banking, shopping to F&B. Happening street. 10mins walk or so if going to Cardiff Central train station. Good security where u need room access card to enter each floor room and also into hotel building which is inside an arcade after 7pm. Friendly n helpful staff. Clean n spacious room different furniture configuration for our 2 rooms booked. . Clean n new towels. AC room with mini fridge n a safe deposit box but mind isn't working though. Complementary Welcome drinks n snack in mini bar which only found out later on upon inquiry of Mineral water. Laminated floor which is a super point for us due to hygienic reason. Bathrobes provided bathroom will get wet easily coz without a door. . Toiletries n disposal slippers provided upon request. Body lotion, body wash, hair shampoo n conditioner provided. House keeping should be more thorough. Wastebin in bathroom not emptied for our 3days stay. Used cups not replaced with new ones at all. Sachets of drinks also not filled up. Overall, Satisfied n will come back again..
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Price per night from:£66
Posted on May 14, 2026
Guest UserWe stayed for two nights as our bathroom is being replaced at home.
This is a former Premier Inn which retains the 'footprint' and build/comfort standard of a PI. The rooms have showers instead of baths which is perfect for me. I rang ahead and requested a ground floor room which was honoured- we were given room 2 which met our needs and requirements.
Bed was really comfortable, tv had limited channels but I was able to log into my Netflix. There is hanging space for your clothes, a hair dryer and plenty of sockets, none by the bed though. The WiFi was adequate for our needs.
There is free, secure parking provided at the rear of the hotel - you need a code to exit so as safe as can be. No noise considering the M4 motorway and main A48 sandwich the hotel.
There is a restaurant for food but we didn't use it. Menu was a bit pricey but has good reviews.
All the staff that we met were friendly. The Receptionists were lovely and a big shout out to Alice who sorted our return visit next week when we get back from holiday.
For the money it's excellent value for a clean, friendly place to stay.
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Price per night from:£42
Posted on May 10, 2026
BrifertvI had a very good experience staying at Hilton Cardiff. The hotel felt extremely safe and well managed throughout my stay. One thing I noticed is that they are very strict about not allowing visitors after 9 PM. At first, it was a bit disappointing, but honestly, it also made me feel much safer knowing they take security seriously.
The service was excellent from beginning to end. The staff were always kind, attentive, and always willing to help with anything I needed, which made the whole experience feel very welcoming.
My room was comfortable, clean, and well maintained. It was also cleaned during my stay, which I really appreciated and added to the overall comfort.
The location is another big advantage the hotel is just steps away from Cardiff Castle, making it perfect for exploring the city. It’s also only about a 20 minute walk from Cardiff Central railway station, which made getting there and around very convenient.
One morning I decided to try the breakfast buffet, and it was definitely worth it. There were many options to choose from, including pastries, hot food, fruit, and drinks. They also had coffee machines with very good coffee, which made the breakfast experience even better.
Another highlight was the bar downstairs it had a great atmosphere and was a really nice place to relax after a day of exploring.
Overall, I would definitely stay here again and highly recommend it to anyone visiting Cardiff, especially if you value comfort, excellent service, a great location, and above all, feeling safe during your stay.
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Price per night from:£88
Posted on Aug 2, 2025|Standard Double Room
the travelling brummieBest hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle
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Price per night from:£71
Posted on Jul 23, 2025
Guest User
Loved your hotel. We had a fantastic king room with sea views & the bed was very comfortable. Didn’t have the evening meal there but loved the breakfast, it was the best we’ve ever had. Location was superb.
Regards
Kathleen Rhiannon & Douglas Spence💃🏴🕺🏴
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Price per night from:£107
Posted on Jan 18, 2025
Guest User
I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.
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Price per night from:£71
Posted on Oct 25, 2025
Guest User
Having lived in Cardiff for decades, I always thought the Raddison Blu looked smart. First time trying there and I was really disappointed. It's shabby, the room was really stark and overall it needs some attention. Reception was full of leaves and granted that the weather was a bit grim, but it gave a dreadful first impression. The room was very disappointing - painted blue and really really stark. Huge bed (two singles pushed together) a desk and some weird little table - all furniture was bashed and scratched and the room was a very odd layout. The bathroom was decent (and made the room look worse because it was quite modern) but the shower door wouldn't stay closed so the floor was sopping wet. Despite the website saying that every room had a hairdryer, I had to ring reception to request one. The bed wasn't too bad but they have to be the worst pillows I've ever slept on - hard doesn't come close. Overall, I wouldn't stay there again and feel there are far better hotels in the area for the same money which were more welcoming, more modern and less bleak!
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Price per night from:£60
Posted on Feb 28, 2026
AsTaN FeRnAnDeS
The stay was really good overall the room was clean, comfortable, and everything went smoothly. The staff were friendly and helpful, which made the experience even better.
However, I was a bit disappointed that I had to pay £16 for parking for the whole day. It would have been nice if parking was included in the stay or at least offered at a reduced rate for guests.
Apart from that, everything else was great and I enjoyed my stay
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Price per night from:£70
Posted on Oct 29, 2023
Guest User
I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed.
The bathrooms had gorgeous jacuzzi baths and stone basins.
The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange.
The staff here are very friendly and go out of their way to ensure you have the best stay.
Can’t wait to go back.
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Price per night from:£45
Posted on Oct 3, 2023
Guest User
Located in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place.
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Price per night from:£38