3-Star Hotels in Benito Juarez

Refer to my previous review on Aloft Cancun Hotel Zone. That was the reason why I moved to this hotel in downtown Cancun I was more than happy to be here. The hotel itself looked kitschy with some concrete human statues at the entrance. The pool was small (you can enjoy swimming at the beach though). But overall, the vibes was homey! My booking came with free breakfast. The receptionist - Jessica - was very welcoming. She's competent speaking in English and would explain everything you need to know upon check in. She even gave me a printed map of what I can see and do around downtown Cancun. Room was ok, large room with a kitchenette and a proper sink. There's smart TV in the room with Netflix and YouTube. Location wise, it's 5 minutes to Soriana Supermarket, and then cross the road (Avenida Tulum) from Soriana and you're at the ADO Bus Terminal to the airport. You can also take bus R1 on Avenida Tulum to the Hotel Zone. There's a Poke shop next door and a burger (if you are sick of Mexican food). It's 15 mins walk to Mercado 23 (where the locals shop) and you can buy souvenirs way cheaper. You can book Uber and you'd be picked up in front of the hotel. I will definitely come back to this hotel when I visit Cancun in the future.

At first glance I thought it was clean, but there were a lot of ants around the coffee and plastic bottle trays on the refrigerator. The hotel cleaning staff was outside, so I asked them to clean it right away. They took care of it while we were out and the ants were gone, but the area around them was so disgusting that we couldn't go near them. I left the amenity coffee bag without drinking it. Since it was Day of the Dead, there were decorations like the one in the photo in front of the front desk.

Unfortunately this time the room was not clean, the bed had stains and hair, they moved me to another room and once again when I checked the bed it was dirty with sheets with hair on it, finally they changed me to a third room and if you can guess more hair on the sheets in the room bed, all supervised by hotel staff, in the end the manager on reception duty came himself with a room lady to change the sheets and bedding in the first room he had, if you stay here check your bed carefully because 3 Rooms with dirty sheets leave much to be desired.

Friendly staff, close to the airport, breakfast good, all in all good price/value. Only crit: the provided shuttle runs only until 10 pm; when arriving late you’ll have bad luck and will be a victim of the CUN Taxi maf-ia (means you’ll pay about 40/50 USD). This would made other more expensive options even closer to the airport more attractive (as no Taxi required).

The hotel itself is nice. Everything is clean. The pool is very nice. That's why I chose this hotel. But it's very far from everything: shops, cafes, and other entertainment. There was only one nearby, OXXO, and that was my saving grace. But there wasn't much to eat there. The hotel didn't provide any food either. They only offered a continental breakfast consisting of a bottle of coffee and juice. You can get this set at OXXO for much less.

This was my second consecutive stay at this hotel, and unfortunately my overall impression remained the same. The location is excellent if you want to stay in the city center, although it is quite far from the beach. The room was spacious, and the king bed was very comfortable. However, the hotel still lacks transparency regarding additional charges. Despite booking through Trip.com and paying for the room, breakfast, VAT, and taxes, I was asked to pay an extra MXN 82.12 per night as an ”environmental tax” without being provided with a clear explanation or an official receipt. This created unnecessary confusion. The breakfast was also disappointing. Although it was advertised as a buffet, there was no buffet available. Guests receive a very limited selection, including coffee, juice, a small fruit plate, eggs, beans, and toast, which did not meet my expectations. The room itself was comfortable, but the issues with communication, billing transparency, and the breakfast experience meant that my second stay did not change my opinion of the hotel.

The rooms are apartment-style, mostly with ocean views. The design is a bit retro, and you can hear the sound of the waves. Even after check-out, you still need to check in! The security guard is quite strict!!!

We’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!

The accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday. Earl

Nice ,clean hotel , located 15 min from Langusta Beach, my room was good, air conditioner works, good Wi Fi, good bedding Excellent deep swimming pool, with plenty of beach beds Good simple buffet breakfast Stuff is supportive I would recommend this hotel