Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
106 reviews
9.0/10
1 night
From £424
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9.1/10
Great
GGuest UserReview of Hilton All-Inclusive Cancun
Our group of 14 had an absolutely fantastic time at the Hilton All-Inclusive Cancun! The resort exceeded our expectations in many ways, and we made some wonderful memories during our four-day stay.
The food was a major highlight—we dined at nearly all the restaurants, and every meal was delicious. Our favorite was the Italian restaurant, followed closely by the steakhouse and the Mexican restaurant. However, securing reservations was a bit of a challenge, which was frustrating at times.
One of our biggest concerns before arriving was food safety, especially after seeing numerous reviews about illnesses at many Mexican resorts.
Thankfully, not a single one of us got sick, which was a huge relief. That said, we did notice some staff using the same tongs for raw and cooked meat on the grill, which was concerning.
We also enjoyed nightly entertainment watching some highly skilled acrobatics!
Overall, the resort provided an amazing experience for our large family, and we would absolutely return. With a few improvements in the reservation system and food handling practices, this place would be perfect!
나나는 귀염둥이툴룸에서 마얀멍키 이용하고 좋아서 칸쿤에서도 이용함
무엇보다 바다랑 가까워서 최고임
그러나 시설은 툴룸이 더 나음
1층침대 이용했는데 머리가 2층 침대에 닿을정도로 협소함
여직원에게 2층 사람이 코골아서 밤새 잠을 잘못잔다고 분명 말했는데 내가 기본적인 언어밖에 못해서 못알아듣는다고 옆직원에게 흉봄. 나는 영어 스페인. 두개로 전달함 화났으나. 싸우기 싫어 참음. 강전망이 좋음
Hotel near Benito Juarez 5.3% of visitors choose this area
Price per night from:£14
8.5/10
Very Good
GGuest UserVery clean! Pool water was freezing!!! Could not really enjoy the pool. Staff were great and so was the buffet. We went to relax and thats just what we did.
GGuest UserThe room temperature control can not adjust the fan, the sputum can adjust the temperature, open the headache, turn off too hot. The bathtub is old and dirty to the naked eye. I tried two restaurants + room delivery, all of them were difficult to eat. The seafood is particularly salty, the fish is not fresh, and the chips are soft and oily. Pool + Beach starts dancing music at 10 am. . . lightning protection
QQINGPINGEverything is great, and I will come here again! We had fun in the water park and regretted that couldn't have more time to play in it. The tours recommended by the hotel staff are also very good, and our children like them very much.
GGuest UserA very very refreshing atmosphere when you arrive they welcome you by playing the welcome bell, the people are very attentive, the pool and the roof have a spectacular view, the last day before finishing our vacation we recommend the place
Hotel near Benito Juarez 84.2% of visitors choose this area
Price per night from:£81
7.3/10
GGuest UserHideaway Royalton Riviera Maya was a nice weekend getaway for me and my brother but also a reunion with friends. I know the hotel is closing for renovations and hopefully it can get the well needed repairs/upgrades. For me, it was better than I expected but still lack a lot and the price should've reflected what service would be given. Definitely understaffed and affected many things like a domino. The food needs to be better especially the buffet. The only food that was consistently delicious was the fish!!! The Zen restaurant delicious but a sauna so couldn't finish our food. The building itself needs repair as I cut my finger in the pool from lose tiles. We had a leak for the light in our room, but thankfully maintenance fixed it right away. The water activities could've been much better. Too many physical challenges not enough fun challenges.
MMejiaPabloA lot of luxury, very cool, there is no parking, you leave your car on the street, the dishes were not washed well, the use of the sailboat is free, but they charge you 200 pesos for environmental tax and they give you a bracelet that says it is 58 pesos because of this tax and they don't give bracelets to everyone, someone does business there, then the rivers say in the ads that they close at 7, but the staff takes you out at 6, and the main attraction of the water park is still useless. So I would return, the food in the Brazilian restaurant is very good, better than in the oriental one, which is the only one you have to reserve.
CChihiroI used it to go to the airport the next morning.
The room was spacious and clean, and breakfast was included, which was nice. There were convenience stores and restaurants nearby, so it was convenient.
It seems like it would be more economical to use Uber to get to the airport than calling a taxi.
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