4-Star Hotels in Sao Paulo

Hotel location is OK, there are many restaurants around, the US embassy is also next to it, it is safe. But the two intersections are next to each other, there is a guardrail in the middle, called Uber, the driver often goes wrong, easy to waste time. The room facilities are OK, quiet and clean, that is, the breakfast is too bad, Novotel is also a chain brand, this hotel has a small variety of breakfast, poor quality, people are surprised. It is not recommended to buy a room type with breakfast, go out to eat directly.

Liked: • wonderful front desk personel , restaurant staff, waiters/waitresses, baggage handlers, super helpful! • excellent bed, shower, sheets, towels. • great breakfast buffet. Dislike: • the bathroom sink needs a better aerator on the faucet to control the flow so that it doesn’t spray outside of the sink. • the water in the pool didn’t seem to be constantly filtered. There were small debris and bugs on top.

A reasonably priced hotel in a very central location, easy to reach with public services and Uber. The surrounding area is walkable and full of restaurants and services. The internal restaurant allows you to eat without even leaving the premises. My room provided a real working area. There is a small rooftop swimming pool, enough to relax.

Not bad, the suite is big enough, the only regret is that there are no two single beds

The location is a high-end residential area. There's a large Carrefour on the street nearby, convenient for purchasing daily necessities. The hotel facilities are relatively old. But the overall cleanliness is very good; the toilet is new. Staff there is nice, able to communicate in english. The only thing I'm really unhappy about is the extremely poor Wi-Fi signal on 12 floor. There is connection issues, but he needs to log in to account to connect. However, it's internet speed would slow down after about 15 to 20 minutes, and it would have to turn the Wi-Fi off and on again each time to maintain high speed. The network I bought myself is even better then its wifi. As a 4-star hotel, the wifi service is totally not convenience to the online business work and communication, unable to do a online call stably.

Absolutely loved this hotel. Both the service, the room, everything. The beds and pillows are incredibly comfortable. I would definitely consider staying here again, location is convenient too. It's always easier to get uber in Sao Paulo and get around.

We had a long flight of over 30 hours from China to Brazil and arrived at the hotel around 9:30 AM (Brazil time). We understand that the hotel may not be able to accommodate an early check-in, but we asked for help in at least being allowed to use the gym's shower room or any available facility to freshen up, as we had a meeting scheduled at 11:00 AM with a client. Unfortunately, after discussing our request, the staff rejected it due to hotel policy. We are quite disappointed with the service and hope the hotel might consider more flexible options for customers who have long flights. This would contribute to a warmer welcome and make guests feel more appreciated.

I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things. Let’s start with the positive to the hotel - The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities. • Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets. • Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite. The issues (and they are significant): 1. Misleading room expectations The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up. 2. Poor service & lack of flexibility Service was the biggest disappointment. • Staff were generally not proactive or solution-oriented. • I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives. • Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight. 4. Billing inconsistencies – check your charges carefully • I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it. • Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly. 5. Missing basic amenities (unexpected for this level) • No iron or ironing board available • No kettle / hot water in the room • No complimentary drinking water • Everything must be purchased separately 6. Language barrier for international guests Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking. Overall verdict: This hotel is convenient but not service-oriented. If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail. Would I return? Probably not, unless location is the only priority.

Hotel location is OK, there is no subway around, about 120 rials from GRU airport. Hotel health is better, breakfast did not have time to eat and left, I do not know how. There is a daily self-service buffet at the door, the taste is OK, the price is also cheap, and the convenience stores and snacks are also available. The hotel has a car park for business families.

O imóvel é bem localizado. Staff atencioso. A pia do banheiro tem problemas e fica entupida constantemente. A garagem é limitada e corre o risco do hospede ficar sem vaga. Esta informação não é divulgada de forma clara. O tamanho do banheiro, amplo, é desproporcional ao quarto, pequeno. Face estar na esquina da av. Antártica, o nível de barulho é intenso.