4-Star Hotels in Krabi Town

I had an amazing stay at this hotel and would highly recommend it. The rooms were clean, comfortable, and beautifully maintained, while the facilities exceeded my expectations. A special thank you to New and Hakim, who made my stay truly memorable. Their kindness, professionalism, and willingness to help with anything I needed made a huge difference. They were always welcoming, attentive, and went above and beyond to ensure I had a great experience. The entire staff provided excellent service, and the warm atmosphere made me feel at home from the moment I arrived. I look forward to returning and would gladly stay here again.

We've stayed at this hotel with our family before, and we really love the swimming pool. During the summer season, there are excellent discounts on accommodation, and a good-sized breakfast buffet. You can walk to the promenade, but it's better to have transportation or order a taxi. We were traveling with a baby stroller, so we drove halfway to the new promenade and walked from there.

I absolutely love this hotel and highly recommend it! As a Ctrip Gold Diamond member, I'm quite good at choosing rooms! All the drinks and snacks in the room are complimentary! They even provide extra bottles of water! The breakfast quality is excellent, super delicious, even better than the Holiday Inn next door! I'll definitely stay here again next time. Service: The service here is fantastic, the staff are all very nice and always smiling. Facilities: The pools are great for swimming, there are several, and even a slide, which the kids absolutely loved. The massages are also very good and not expensive, and the therapists are skilled. Hygiene: The hygiene is excellent, very clean. Even the trash cans are spotless, with no hidden dirty spots. The management is very professional. Although the room is a bit older, it's very clean and comfortable!

Highly recommend! I regretted not booking this place from the start. We initially booked for 2 nights and ended up extending our stay! The location is quiet, and it was super convenient for us since we rented a scooter. I'd suggest just renting a scooter directly from the hotel; it makes drop-off easy, and their scooters are very new. Each room is individual, very clean, and smells lovely when you walk in. Plus, there's a microwave in the room, perfect for heating up food from 7-Eleven! Staying here felt really homey, not like a typical hotel. The staff's service was excellent, and they provide everything like toothbrushes. I absolutely loved it here! A major plus: the shower water here is quite clean; the filter we brought barely showed any change! If I ever come back to Krabi, I'll definitely book this place again!

Here’s a polished review you can post: Really enjoyed our stay at ChaoKoh Phi Phi Hotel & Resort. The highlight was definitely the swimming pool — absolutely stunning, beautifully maintained and a great place to relax during the day. The hotel has a fantastic location, close to everything while still feeling like a relaxing place to come back to. The staff were friendly and helpful throughout our stay, and the overall atmosphere was excellent. Would happily stay here again when visiting Phi Phi!

The hotel's location is a bit out of the way, so it's ideal if you have a rental car. Otherwise, there's not much dining available within a 5km radius. The hotel facilities are also quite old; the air conditioning is too noisy and doesn't cool very well. However, the hotel boasts its own private beach, and the scenery there is absolutely stunning. The best part is that there aren't many guests, which creates a wonderful, relaxed holiday vibe. The staff are also very enthusiastic and provide great service. Each child's breakfast costs 350 Thai Baht per day, which feels a bit expensive, as the breakfast selection isn't extensive and is quite ordinary. The breathtaking beach views and the quiet, uncrowded atmosphere make it well worth it!

This hotel is more suitable for couples or adults than families with young children. It’s surrounded by nature, which is beautiful, but getting around can be inconvenient. You need to take the hotel’s transport from the pickup point to reach your room. If you stay in a Hill View or Jacuzzi room, you’ll have to go back down to the pickup point whenever you want to go out, so you’ll probably end up ordering room service most of the time. The swimming pool is located near the front of the property. It’s convenient if your room is nearby, but if you’re staying farther away, it can be quite a walk, which takes away some of the fun. On the positive side, the food was good, and the reception staff were very humble, friendly, and polite. Overall, it’s a peaceful place to relax and enjoy nature, but it may not be the best choice for families with kids due to the layout and transportation around the resort.

The hotel has an incredibly cozy atmosphere, beautiful, well-maintained, and very green with a variety of flowers and trees. The rooms are beautiful and clean. The staff is polite and friendly. I really enjoyed having breakfast with a sea view. The hotel completely matched the description.

STUNNING ROOMS & ECO-EFFICIENCY VS. A FILTHY, DANGEROUS POOL NIGHTMARE! (2/5 Stars)There is a shocking, unbelievable contrast in this hotel! While the room quality, the housekeeping staff, and the eco-friendly room concept are absolutely outstanding, the resort management completely fails when you step outside, delivering a loud, highly dangerous, and unhygienic health hazard.The Room & Eco-Concept are absolute Perfection (10/5 Stars): To be completely fair, the room itself deserves 10 stars. It is very spacious, smells amazing, and was excellently clean. The beds are super comfortable, and the mattresses/pillows are top-notch. The bathroom is huge, and the balcony is very cute. What I highly respect and love is their environment-friendly concept: They completely avoid single-use plastic waste. Toiletries are in large, refillable dispensers, and complimentary daily water is provided in sustainable glass bottles. They even have a ”My Green Day” program to skip room cleaning to save water and chemicals. This eco-policy is fantastic and exactly what I support!The Disappointing Towel Double-Standard: While the room focuses on saving resources, the pool management destroys this philosophy. They enforce a tyrannical rule: pool towels MUST be returned before 9:00 PM daily, or you face a shocking 800 THB fine. Because of this bureaucratic madness, guests are forced to return completely dry, unused towels (due to constant rain), which the hotel then throws into the heavy laundry anyway just to track their numbers. A massive, hypocritical waste of water and detergent!Absolute Biohazard & Injury Risk Pool Zone (See Pictures): I have traveled to 68 countries—including remote areas of India and Africa—but this pool zone is the most neglected, unhygienic catastrophe I have ever seen. It is an absolute health hazard and a severe injury risk for children! The floor tiles are covered in a thick layer of years-old black grime and incredibly slippery, slimy green algae where anyone will instantly slip and fall. The photos prove total abandonment: multiple flattened geckos are decomposing on the wet tiles, alongside massive, dead cockroaches and giant beetles rotting in algae slime that are simply never cleaned up. Underneath the sun loungers, you find disgusting clumps of human hair, and gross hair strands are literally hanging down from the dirty steps. The entire area is littered with loose plastic bags, cables, sharp plastic straws, and discarded cigarette butts. A filthy, heavily stained towel is simply thrown on the ground as a mat. Even the sunbed metal tension ropes are heavily rusted, sharp, and stick out dangerously right where people walk.Deafening Construction Site: The hotel operates as an active, open construction site without warning. Ugly green safety nets cover balconies right above the pool area. The noise from non-stop metal-flexing and drilling is unbearable, causing severe headaches within an hour. They keep it open out of pure greed instead of renovating during a temporary closure.Broken Infrastructure & Degrading Smoking Policy (See Pictures): The pool restroom is permanently locked (”Out of Order”) and completely unusable. The outdoor showers cannot be used either; they are heavily stained, and the drains are totally clogged with rotting leaves and discarded plastic spoons, leaving the filthy water standing there. Furthermore, smoking is strictly banned on private balconies, forcing guests down to a single trash can at the lobby entrance. There is absolutely NO roof or shelter over this spot! When it rains, guests are forced to stand completely unprotected under dripping trees in the absolute pouring rain next to a wet, stinking bin. There are no seats or tables, so you have to place your drinks directly onto the dirty, wet trash bin. Think twice before booking!

Amazing hotel I highly recommend it. Staff are very friendly and made my stay there even better. I stayed there 3 times on my holiday as it was so good it’s Great for families , couples beautiful views . It’s on the beach and has amazing food on site but also a stroll two minutes up beach and there’s restaurants and bars cafes. I can’t recommend this place enough it’s outstanding.