5-Star Hotels in Krabi Town

The Host is well polite and really helpful during our family stay. The pool in really good condition and the location is not far from the night market

It was wonderful trip the villa is beautiful and very huge we spent good times and the agent was friendly we got everything done and we enjoyed ✌🏽

The location is a bit off, but it is very quiet. The hotel can also be easily rented by car. It is suitable for a quiet holiday. The villa has all the facilities and the swimming pool is directly opposite the sea.

This is the second Banyan Tree Hideaway I've stayed at; the first was in Bali. It's undoubtedly the most luxurious experience in all of Krabi, bar none. With only 54 villas in the entire hotel, even at full occupancy, there are only about a hundred guests, ensuring peace and privacy. I stayed for three days and never left the hotel premises. The restaurant's Thai food is among the top 10% in all of Thailand, far surpassing many 'influencer' restaurants. Our butler, Sun, is Thai and has visited China. Many of the staff members have interned at hotels in China for several years. By the second day, whether it was the regular service staff or the restaurant staff, they all knew my name, addressing me as Mr. So-and-so or Ms. So-and-so. It truly felt like coming home. They were always ready to chat with you, though this might feel a bit uncomfortable for those who are socially anxious. Hong Island is a complimentary hotel excursion, departing at 9 AM daily from the private beach at the hotel's Sunset Bar, returning at 12 PM. Water and towels are provided free of charge, and you only need to pay a 300 baht island entrance fee. If you wish, you can go every day. Upon your return, your butler and the Sunset Bar staff will be lined up with drinks, iced towels, and a car, ready to welcome you back. Honestly, a room costing over ten thousand per night is truly incomparable to the Banyan Tree next door. It's not that Banyan Tree is bad; they just have completely different concepts. The Hideaway is also different from a traditional Ritz-Carlton, considering there are only 7 such properties worldwide (some say 9, I haven't confirmed). You need to show your check-in confirmation at the entrance; outsiders are not allowed into the hotel. Privacy, privacy, privacy is the main focus throughout your stay. Finally, you have a good chance of seeing small lizards, but crocodiles are much harder to spot – it's purely luck. They don't bite, but of course, don't provoke them; after all, they are wild animals. I hope this helps anyone planning a trip.

It is definitely a good place to stay for five or six days! I feel that it is the most charming residence on Phi Phi Island, with a seaside cabin, close to nature, walking barefoot on the soft and white beach every day, blowing the sea breeze, and directly entering the relaxation and vacation mode. And the hotel is very quiet. In the morning, you can hear the birds singing and slowly get up, and then have a perfect breakfast. In the afternoon, you can take a nap in your room semi-outdoors and sit in a daze. Occasionally, a small family of three monkeys will visit your room, take some fruit and run away. The hotel's dining is the most upscale choice on this island. The cocktails are first-class, and the lamb chops are great! The spa is also lovely. The service level of the entire hotel is first-class and enthusiastic. Several employees, such as Ms. Ping, speak Chinese very well👍, and the general manager Mr. Becker can also speak some Chinese! In short, it is a perfect resort on Phi Phi Island.

The room was very spacious and clean, making for a very comfortable stay. I especially loved the hotel's private beach – it was clean, not crowded, and felt very safe, with excellent facilities. I really enjoyed my time here; the staff were all incredibly nice and accommodating. Definitely worth another visit!

Our stay at Banyan Tree was truly exceptional from start to finish. The excellent service began even before we officially checked in. We arrived early and requested an early check-in, but our reserved room was not yet ready. Instead of simply asking us to wait, the hotel kindly arranged another room for us to relax in until our booked accommodation was prepared. This thoughtful gesture immediately made us feel welcomed and set the tone for a wonderful stay. Throughout our trip, every restaurant provided outstanding service. The food was delicious, the atmosphere was beautiful, and every meal was a pleasure. The beach was stunning, clean, and well maintained, making it a perfect place to relax. We stayed in a 2-Bedroom Pool Villa, and the view was absolutely breathtaking. The villa was spacious, beautifully designed, and impeccably maintained. The swimming pool was clean and inviting, and every detail of the property reflected the high standards of the resort. What impressed us most was the staff. Everyone greeted us warmly with genuine smiles and kindness. Their hospitality made us feel truly valued throughout our stay. Honestly, we could not find a single fault. Banyan Tree made our trip incredibly memorable and happy. If there were an option to give 10 stars, we would gladly do so.

⭐⭐⭐⭐⭐ Had a wonderful stay at this hotel. The room was very clean, spacious, and well-maintained. The staff were exceptionally friendly and always greeted guests with a warm smile, making us feel welcome throughout our stay. The hotel environment is beautiful and relaxing, with a great location near the beach. Everything was thoughtfully prepared and attention to detail could be seen throughout the property. We truly enjoyed our stay and would highly recommend this hotel to anyone looking for a comfortable and pleasant vacation experience.

This was my second stay at this hotel. The front desk attendant who spoke Chinese had a lovely, sweet smile, and all the staff at the front desk were very friendly and helpful. The hotel facilities were fine, but I do hope for more variety at breakfast. The clear waters and complimentary water activities are a definite plus. We enjoyed beautiful sunsets in the evening and a stunning starry sky at night. My only complaint concerns the two-bedroom ocean view pool villa we booked this time. We stayed in room 2302, and the air conditioning vent had a design flaw: it was positioned directly above the main bed, and the noise was so loud that it kept us awake for several nights. We complained to the front desk, and they sent staff to adjust the vent to blow left, right, and upwards, but it didn't make a noticeable difference. We requested a room change, but the hotel was almost fully booked, so they couldn't accommodate us. Our request for an early check-out was also unsuccessful. To fellow travelers planning a stay: if you're booking a villa, I strongly recommend opting for the upper floor Sala Ocean View Villa. Do NOT book the type I stayed in, otherwise you'll truly regret it – it's a waste of money, and your overall experience will be severely compromised.

This was my first time staying at a hotel with traditional Thai architecture, like what you’d see in palaces and temples, and it was such a cool experience. The room was totally worth the price, clean, tidy, and pretty spacious for just me traveling alone. The vibe of the place is peaceful and perfect for relaxing, yet it’s only a few steps away from the beach! There’s also a swimming pool which is great for families and kids friendly. Plus, there's a local night market not too far away, which was great to check out. The breakfast here was spot on, and the staff were all so nice and helpful. Overall, I had an amazing time and would definitely come back again! 😍