5-Star Hotels in Jiangmen

One of the best hotels in this region. The golf course setting is very pleasant. Hotel staff are very friendly including those working in the breakfast dining area. Breakfast has a lot of choices and are of top quality. With ample parking, we will definitely stay in this hotel again.

The hotel butler contacted me in advance to inform me of the bed rail I needed, and it was already installed upon arrival—a particularly thick one. I was very satisfied with the room layout; there was a partition between the bed and sofa, so it wouldn't disturb my child's sleep while allowing adults to enjoy the night. The decor was also very new, and the room was spacious. The downsides were a slight smell of paint when I first entered, and mosquitoes at night; my child got bitten all over the face. Breakfast was at the restaurant of the Meitang Hotel across the street, which was just average. Overall, it's worth staying here, and I would choose this hotel again next time.

It was really pricey because of the holiday, but the interior design totally made up for it; the ambiance is great. However, I have to point out two things: 1. This is the most expensive hotel in the whole scenic area, yet there's no dedicated parking. Finding a spot was a nightmare (it's best to contact the front desk beforehand and ask them to open the back gate). 2. They seem to be understaffed, and some employees' service attitude was just so-so (though the guy at the door when we checked out was very good). And the person who showed us to our room didn't offer to help with our luggage once – it was quite annoying 😑. 3. The carpet in the elevator looked a bit cheap and ruined the designer's consistent style. I hope they'll replace it.

The hotel facilities are superb, probably the best architecture in Kaiping. Situated on the Tanjiang Peninsula, my room offered a fantastic river view as soon as I opened the window – absolutely stunning. The room itself was spacious and faultless. Breakfast was incredibly rich and varied, and the dishes at the second-floor Chinese restaurant were also delicious. When I arrived on Saturday, the entire second-floor restaurant was almost full, and it was the same the next day. I'm not sure if Kaiping locals are just big fans of tea culture, or if the food at this hotel is simply that good. I'll definitely choose to stay here again next time I'm in Kaiping.

The European-style lobby is grand and elegant, creating a wonderful ambiance. The room was clean. Upon check-in, the front desk proactively assigned a room with a view and even thoughtfully provided welcome fruits. When I needed an extra pillow in the early hours, it was delivered within minutes by a kind and polite staff member. The breakfast offered a full spread of Cantonese dim sum and Western dishes. It was a very comfortable and pleasant stay.

The surroundings are fantastic, nestled by the mountains and water with fresh air. The hotel itself is grand with complete and well-maintained facilities. The breakfast buffet is plentiful, and the restaurant has a cozy ambiance. It's also convenient for going out to try local food. It's about a hundred kilometers from Shenzhen and Guangzhou, so the drive isn't tiring at all.

The room was spacious and clean, with a good location and decent facilities. However, the breakfast buffet in the morning was disappointing. For a five-star hotel, it was worse than an Atour Hotel, with uncleaned tables and a limited selection. Also, there was no one managing the shuttle bus waiting area at Jinxu Station, and the hotel should provide a sign to guide people on where to queue.

The services and facilities here are truly perfect for families with kids. Even on a rainy day, playing in the room's water feature was a joy for the children, and the balcony's water play area is conveniently connected to the shower, which is fantastic. The staff were also excellent; they readily provided extra duvets and slippers upon request. We even received a welcome fruit platter and a gift for the child. The only downside was the pool area. I saw two people scratch their feet on loose tiles in the pool. Also, the family rooms don't offer a view of the fireworks. The complimentary buffet breakfast required an extra 38 yuan because we exceeded the limit, but the food there wasn't even enough to satisfy a child, and they didn't replenish items once they ran out. I'd advise against eating there if you have to pay extra.

Not bad experience. The hotel room is quite new and clean with hot spring water inside bathroom. We can enjoy anytime. The host let us staying in 1/F although not my thoughts. Only one important thing is the security, we stay near the entrance but the door keep opening during the midnight. Also the password of the front door and bedroom door is just simple. Everyone is easy to know that.

Facilities: The room decoration is OK, European style, spacious, the room furniture is not quite consistent with the online promotional pictures Hygiene: The bathroom feels not very clean, the environment does not match the online pictures Environment: The hot spring facilities are old, especially the changing area of the Tangfeng Pavilion is old and unhygienic, the water in the hot spring pool feels dirty Service: This hotel has no service to speak of, the front desk and logistics staff are all clueless, not familiar with the hotel facilities and other instructions, went to the front desk to inquire about the dining and parking services, all the answers were: I don't know, especially the receptionist in the hotel lobby is outrageous, asked him how to go out, whether I need to scan the code or license plate registration, actually told us that we can go out directly, no charge, but we were charged 8 yuan when we went out The service in the hot springs is even worse. When you ask where the buffet is, the Thai Pavilion directs you to the second floor of the Tang Feng Pavilion. When you go up, they tell you to go to the front desk on the first floor to check out. In short, it is very troublesome. There is no 5-country pavilion in those pavilions. Think twice about the so-called good service on the Internet. There is no service value for 600 yuan a night. Please train your employees. They are all like interns. They are very annoying from the check-in. Later, a lady who looks like a manager appeared and said all kinds of apologies and gave instructions. In short, it was a very bad experience!