5-Star Hotels in Longmen

I originally booked a garden-view king room, but upon arrival, I was upgraded to a mountain-view hot spring king room. The room had a minimalist white style, very bright, and the facilities weren't old at all. Overall, it was quite clean and hygienic. Being on the first floor was very convenient for the kids to go swimming (the water park was just a few steps outside the door). The only slight inconvenience was getting to the lobby or the restaurant from this room, as this floor only serviced elevators 5 and 6, which made it a bit of a roundabout trip. There's a shallow swimming pool (around 1 meter deep) that's perfect for kids 👶🏻, along with two smaller splash areas with slides 🛝, and a deeper infinity pool. Plenty of clean towels and tea/water refills were available everywhere. The hotel also has a small indoor ball pit, a small outdoor sandy area, and an arcade (the hotel provided 60 complimentary tokens). They also gave us vouchers for a boat ride and bicycle rental. During the summer, you could even play games to accumulate points for small gifts. Both breakfast and dinner were buffet style at the Western restaurant. The variety was quite comprehensive, with sushi, sashimi, hot and cold dishes, and seafood – plenty to choose from. The beef slices and dendrobium soup were pretty good. For breakfast, there was congee, noodles, and rice. All the staff I encountered were very enthusiastic. My butler, Youpi, who helped me with check-in, was very attentive and patient, explaining everything in detail and handling issues promptly.

先寫優點： 1.因為我們是三個人入住，需要多付200元，酒店幫我們升級成套房。 2.寵物10kg不額外收費。 3.附近風景很漂亮，兩個民宿在一起也比較熱鬧。 一些問題： 1.房間味道真的很大，感覺睡在寵物店裡的味道。不知道具體是什麼原因，房間太潮濕，還是其他原因。感覺做寵物友好酒店這個概念真的很好，但實際運營還是要考慮衞生，空氣問題。 2.入住酒店，剛進房間5分鐘不到，整個酒店突然停電。一個是天氣很熱，停電了半個小時左右，甚至因為馬桶是智能馬桶，因為停電也不能正常使用… 3.感覺前台辦理入住很匆忙，很多細節也沒有説清楚。之前電話有溝通需要寵物用品，到房間後發現並沒有提前準備。也沒有告知早餐時間，免費迷你吧等贈送福利，都還是我自己在攜程頁面上看到的…包括房間有送特調飲料也沒有主動説，晚上散步順便去問的時候才發現是有時間限制13:00-17:30好像，我們就完全錯過了。 4.早餐是半自助，自助的區域補的不是很及時。然後需要的送過來的配菜和主食，其實都是很簡單，明顯已經提前備好的食物，不知道為什麼我們三個人的要分開一個一個送過來，中間甚至間隔十分鐘以上…還都是冷的，感覺服務不是很流暢。 5.停車不是很方便，節假日民宿車位緊張，衹能停在外面用接駁車接送，一個是我們東西比較多還有寵物推車需要搬上搬下很麻煩，退房的時候人一多還需要等，但也沒有具體的工作人員安排排隊。 6.整體建築設計真的一般，每個房間都沒有什麼私隱，走廊走一圈可以看進很多房間，房間裏的窗户也是直接對着其他房間，另外很多房型是沒有電梯的。 7.整體給我的感覺就是服務不是很到位，還需要調整培訓。感覺工作人員很多，但沒有什麼效率。

If you're going for hot springs, you really need to find a place nestled in the mountains like this. The resort is built into the hillside, offering a great environment and excellent water quality. These are genuine hot springs – you can soak for ages, and your hands won't even wrinkle. Dining is convenient too, with both Chinese and Western restaurants available within the hotel (Building 3 is close to the back exit if you want to explore the street, while Building 2 is nearer the hot springs). The hotel breakfast has a wide variety. I'll definitely be back. The hotel rooms are also very good and clean; I forgot to take pictures, but I'll do so next time.