Suisse Place Serviced Apartment Suzhou Jinji Lake Expo Center Reviews

Response from Property: Dear guest,Thanks for your kind words! Delighted our front desk service and prime location near Jinji Lake, plus easy subway access, made you extend your stay. Hope to welcome you back soon!

Response from Property: Dear guest,Thank you so much for your love and recognition of our hotel! We are deeply honored to see your high praise for our staff service, hygiene environment, and laundry facilities. Creating surprises and high-quality experiences for guests is our pursuit, and the free upgrade was hoped to add unique memories to your journey. Your satisfaction is our driving force, and we look forward to continuing to bring you more thoughtful and comfortable stay experiences in the future. You are always welcome back "home"!

Response from Property: Dear guest,We're truly honored that you chose to extend your stay with us from one night to five! Your kind words about our counter staff's service and the room upgrade mean the world to us. Our team takes pride in going the extra mile, whether it's with a thoughtful room upgrade or little mementos like mineral drinks and hand fans. It's guests like you that make our efforts worthwhile. We can't wait to welcome you back for another wonderful experience soon!

Response from Property: Dear guest,Thanks for choosing our hotel again and for your kind words. We're honored you're back!Glad you enjoyed our breakfast. Our chefs strive for excellence, and your approval means the world.Our location caters to business and leisure guests. We're in talks with local transport to improve options. Also, we offer useful travel tips like ride - hailing apps and subway schedules.Whether on business or vacation, we look forward to your next visit. We'll make it even better!Thanks for your support!

Response from Property: Thank you for choosing to stay with us and for sharing your glowing feedback! We're thrilled that our streamlined check-in process, attentive staff, and well-maintained rooms met your expectations. Creating a hassle-free and comfortable experience is our top priority, and we're delighted to know that our location near the beach, dining, and entertainment added extra convenience to your stay. Your appreciation means a lot to our team, and we can't wait to welcome you back for another relaxing getaway soon!

Response from Property: Dear guest: Hello! Thank you for your support of Ruibeiting Hotel at Suzhou Jinji Lake Expo Center. It is the expectation of every traveler to stay comfortably when you are away. We have always adhered to the service concept of warm smiles and perfection, and it is our wish to satisfy every guest. Looking forward to your next stay!

Response from Property: Thank you for your kind review! We are delighted to hear that you found our room clean, the location convenient, and our staff friendly with wonderful service. It's our pleasure to provide you with a great experience, and we look forward to welcoming you back in the future.

Response from Property: Dear customer, hello! Thank you very much for choosing our hotel and taking the time to leave us valuable feedback. We are deeply sorry for the problems with the room air conditioner and refrigerator you mentioned on the first night. We understand that this has caused great inconvenience to you and your family, especially affecting your baby's food storage and sleep. We attach great importance to your feedback and have taken serious measures and improvement measures to the relevant departments to ensure that such problems do not occur again. At the same time, we are very grateful for your recognition of our front desk. They always maintain a friendly and supportive attitude to solve your problem. We are pleased to learn that they quickly solved the problem on the second day of your stay, allowing you and your family to continue to enjoy a pleasant journey. Regarding breakfast, we understand that you may have higher expectations for breakfast. We have noticed your feedback and will work hard to increase the variety and choice of breakfast to meet the needs of different guests. Finally, we thank you again for choosing our hotel and look forward to your next visit. We will continue to work hard to improve service quality and customer satisfaction to provide you and your family with a more comfortable and enjoyable stay. Wish you a pleasant journey! Dear customer, hello! Thank you very much for choosing our hotel and taking the time to leave us valuable feedback. We are deeply sorry for the issue you mentioned with the room air conditioning and refrigerator on the first night. We understand that this has caused great inconvenience to you and your family, especially affecting your baby's food storage and sleep. We attach great importance to your feedback and have taken serious measures and improvements to the relevant departments to ensure that such issues do not occur again. At the same time, we are very grateful for your recognition of our reception desk. They have always maintained a friendly and supportive attitude to solve your problems. We are pleased to learn that they promptly resolved this issue on the second day of your stay, allowing you and your family to continue enjoying a pleasant journey. Regarding breakfast, we understand that your expectations for breakfast may be higher. We have taken note of your feedback and will strive to increase the variety and selection of breakfast to meet the needs of different guests. Finally, we would like to thank you again for choosing our hotel and look forward to your next visit. We will continuously strive to improve service quality and customer satisfaction, providing you and your family with a more comfortable and enjoyable accommodation experience. Wishing you a pleasant journey!

Response from Property: Dear Guest,Thank you for your feedback on the 2 - night stay. We acknowledge the need for renovation and have plans underway to improve.

Response from Property: Dear guest, thank you for choosing our hotel and leaving a review. We will continue to work hard to provide you with a better experience and look forward to your next stay.

Response from Property: Thank you for your kind words! We're thrilled you enjoyed our hotel's prime location and the friendly service from our staff. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful stay!

Response from Property: Thank you for your review! We're glad to hear that you found our hotel to be a cozy place to stay for a couple of nights, with easy access to the subway and lots of dining options nearby. We strive to provide a comfortable and convenient stay for our guests, and it's wonderful to know that we met your needs. We look forward to welcoming you again in the future!

Response from Property: Dear guests, thank you very much for choosing our hotel and taking the time to give us feedback. We are deeply sorry for the poor experience of your stay. We will make rectification as soon as possible, and your feedback is the driving force for our improvement. We will constantly strive to improve the quality of service and provide guests with a more satisfactory accommodation experience. We look forward to your coming to our hotel again and feeling the changes we have brought you. I wish you all the best!

Response from Property: Dear guest,Thank you very much for your review! We are delighted to hear that you were satisfied with our hotel's services and facilities. We deeply apologize for any communication barriers you encountered with our receptionist. We will enhance the language training for our front desk staff to improve their multilingual abilities.We look forward to providing you with an even more perfect accommodation experience in the future. If you have any further suggestions or needs, please do not hesitate to contact us. We hope to see you again!