Novotel Suzhou Tai Lake Santeh
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
Novotel Suzhou Tai Lake Santeh
No.7 of Hot Spring Hotels in Suzhou
No.3888 Huantaihu Avenue, Wuzhong District, Suzhou, Jiangsu 215105, China
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We Price Match
Last booked 21 hrs ago
Highlights
Free parking
Varied breakfast
Lots to doAmenities
Taxi booking service
Water ParkFree
Water Slide
Football Court
Hot Spring
Children's PlaygroundFree
Outdoor swimming pool
Indoor swimming pool
All Amenities
Property Description
The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake.
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9.3/10
Very GoodAmazing stay, warm clean rooms. The hot spring facilities are well worth the trip. Highly recommend.
All 2,094 Reviews
Surroundings
Metro: Huadun
(4.6 km)
Metro: Xukou
(5.1 km)
Airport: Sunan Shuofang International Airport
(44.7 km)
Train: Suzhou New Area Railway Station
(28.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
King Deluxe One Bedroom Suite
1 King bed
65m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Selected Double Room
1 King bed
40m² | Floor: 1-3,5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
11
Executive Superior Garden Hot Tub Suite
1 King bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
40m² | Floor: 1-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Hot Spring Suite (Double Bed)
1 King bed
35m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Children's Toys
Check Availability
10
Deluxe Double Room
1 King bed
40m² | Floor: 1,5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
10
Executive Superior Suite
1 King bed
50m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
Hot Spring Suite (2 Beds)
2 Single bed
35m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Children's Toys
Check Availability
10
Taihu Grand Suite
1 King bed
153m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Special Queen Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Superior Taoyou Twin Room
2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Children's Toys
Check Availability
10
Executive Deluxe Garden Hot Tub Suite
1 King bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
2094 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.2
- Location9.4
- Service9.3
Average for similar properties in Suzhou
Andy Bebb
May 25, 2025
Fantastic stay! Beautiful location , stunning hot springs and delicious food. We will be back for sure!
robynwhaley
January 26, 2025
Amazing stay, warm clean rooms. The hot spring facilities are well worth the trip. Highly recommend.
MoAlanteh
October 27, 2024
Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family.
The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere.
The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime.
Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor.
The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish.
Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!
Mario-ferrarello
June 17, 2024
Fantastic stay. Big lousy about the room. Big, cleaned and well maintained.
The pools are nice but needs to be cleaned better.
K.Shelton
January 24, 2025
It was a wonderful hotel with easy access to local park, museum and theatre. The private outside spa was great and the inside hotel room was large had many amenities. We would stay there again.
Alberto
October 21, 2024
Very nice location and structure. The breakfast was Amazing.
Traci Angle
February 6, 2024
Very good place to go to hot springs! We enjoyed the hot springs a lot in the winter holiday. They gave us an upgrade to a beautiful room with an amazing (and huge) bathroom. Checkin desk is friendly and helpful and speaks English. Very clean and comfortable. Breakfast buffet has Chinese food as well as some Western choices like croissants, bacon, coffee, toast, and other normal breakfast foods like yogurt, fruit, etc. They started putting food away at 9:50 though, so don’t wait until last minute to go grab some breakfast.
There’s not a lot close to it though, and restaurant in hotel is friendly and obliging, but expensive. Good place to stay!
Jon LHJ
December 13, 2023
it is just not the best time to go to Lake Tai in such cold and wet weather. Hotel is ok.
Cheetah-Soumen
April 12, 2024
Very nice hotel and great location
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Water Park
Free
Water Slide
Football Court
Hot Spring
Additional charge
Children's Playground
Free
Outdoor swimming pool
Additional charge
Indoor swimming pool
Additional charge
Children's Pool
KTV
Additional charge
Car Charging Facilities
Kids' Club
3 Restaurants
Secretarial Services
Multi-Function Room
Chess/Cards Room
Additional charge
Hiking
Off-site
Parking
Free
Tea Room
Meeting Room
Business Center
Fitness Room
Wi-Fi in Public Areas
Free
Café
Executive Lounge
Tour/Ticket Service
Massage Room
Luggage Storage
24-Hour Front Desk
Water Park
Hot Spring
Children's Playground
Indoor swimming pool
KTV
Kids' Club
3 Restaurants
Multi-Function Room
Chess/Cards Room
Meeting Room
Fitness Room
3 Restaurants
太湖诺富特·食宜餐厅
Cuisine: Chinese
Business hours: [Mon - Sun] 10:00-21:30
苏州太湖诺富特温泉酒店·美食吧
No additional info available
三德大酒店-户外咖啡座
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Outdoor swimming poolAdditional charge
Infinity pool
Pool with view
Pool lounge
Towels
No restrictions
Fees apply, CNY 128.00 (approx. AU$27.62) Per person
Opening times
Business hours
Indoor swimming poolAdditional charge
Heated pool
Pool lounge
Adults only
Fees apply, CNY 128.00 (approx. AU$27.62) Per person
Opening times
Business hours
Parking
Car charging facilities
Parking
Free
Valet Parking
Transportation
Taxi booking service
Business Services
Secretarial Services
Multi-Function Room
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Coworking Spaces
Audio Visual Equipment
Wedding Service
Front Desk Services
Concierge Service
Front Desk Safe
Wake-Up Call
VIP Check-In Service
Electronic Identification Registration
Tour/Ticket Service
Luggage Storage
Express Check-In and Check-Out
24-Hour Front Desk
Food & Drink
Lobby Bar
Kiosk/ Convenience Store
Café
Snack Bar
Room Service
Public Areas
Barbecue
Additional charge
Vending Machine
Elevator
Non-Smoking Floor
No Smoking in Public Areas
Executive Lounge
Picnic Area
Shopping Mall
Humidifier
Smoking Area
Executive Floor
Health & Wellness
Football Court
Hot Spring
Additional charge
Hiking
Off-site
Fitness Room
Public Bath
Free
Massage Room
Activities
Water Park
Free
Water Slide
Eco Tours
Off-site
KTV
Additional charge
Private Theatre
Chess/Cards Room
Additional charge
Tea Room
Cleaning Services
Laundry Service (Off-Site)
Clothes Steamer
Dry Cleaning
Laundry Service (On-Site)
Laundry Detergent
Ironing Service
Facilities for Children
Children's Playground
Free
Children's Desktop Game/ Jigsaw Puzzle
Children's Pool
Books or Audio/Video Products for Children
Children's Bathrobe
Kids' Club
Children's Toys
Children's Meals Available
Children's Slippers
Kids' Toothbrush
Accessibility
Wheelchairs Available On-Site
Safety & Security
Fire Alarm
Security Personnel
CCTV In Public Areas
Smoke Detector
Fire Extinguisher
Access Control System
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.4m in height | Free |
Children over 1.4m in height | CNY 128.00 (approx. AU$27.62) per person |
Adult | Buffet:CNY 128.00 (approx. AU$27.62) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2019
- Number of Rooms: 169
The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake.
There are three restaurants offering Cantonese, Western and Japanese cuisines. This Suzhou hotel also has a banquet hall large enough to hold 300 people.
Those with leisure time may choose not only from various indoor facilities including fitness facilities, but also from various outdoor facilities including a tennis court.
There are three restaurants offering Cantonese, Western and Japanese cuisines. This Suzhou hotel also has a banquet hall large enough to hold 300 people.
Those with leisure time may choose not only from various indoor facilities including fitness facilities, but also from various outdoor facilities including a tennis court.