Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 2, 2026|Pool Access Villa
慢活生活Step right out to the terrace and into the pool, plus there's a spa for massages – the serene environment is perfect for a getaway. The hotel is right by the beach. The breakfast selection isn't huge, but the food is good. However, the location is a bit far from the city center, so it's best suited for those traveling by car.
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Price per night from:£56
Posted on Apr 26, 2026
Guest User
I was very happy with the view in our hotel room. Whilst there was a small problem with the air conditioning towards the end of our stay, the hotel ended up providing up a full refund for the remaining days despite the fact that we had to cancel our booking due to a change in travel plans. The restaurant is so underated and the staff were incredibly friendly and helpful.
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Price per night from:£47
Posted on Apr 22, 2026|Deluxe Twin Room
Lee Dae HyungDear Vala Hua Hin Management Team,
On April 19, 2026, my family and I were planning a trip to Bangkok. Along the way, we were browsing various accommodations and stumbled upon Vala Hua Hin - Nu Chapter Hotels. The photos and reviews were so stunning that we immediately booked two rooms.
However, shortly after booking, I realized I had made an oversight. I had accidentally reserved standard garden view rooms without breakfast, whereas my true intention was to book rooms with a 45-degree pool and sea view, with breakfast included.
I immediately called the hotel to inquire about promotions and upgrade options, and I had the absolute pleasure of speaking with Khun Prim at the Front Desk. She answered the phone with such a warm and lovely voice. She listened attentively to my situation and provided excellent, detailed advice. She clearly painted a picture of the available upgrade packages and seamlessly helped me process the additional payment to secure exactly what I wanted. Before hanging up, she kindly wished us a safe journey and mentioned she was looking forward to welcoming us.
The hospitality was exceptional from the moment we arrived. The bellman gave us a warm welcome, and as my family sat in the lounge area waiting, the staff graciously served us refreshing drinks. Khun Prim immediately recognized us and thoughtfully came over to facilitate an in-seat check-in at our table to make things as convenient as possible.
After thoroughly explaining the resort's details, Khun Prim personally escorted my family and me to our rooms, 316 and 317. Along the way, she continued to provide helpful information about our stay. Her outstanding situational awareness truly shined when she noticed we had a child with us and proactively recommended the Kids Club.
The rooms themselves were absolutely beautiful. By the time we entered, the bellman had already delivered our luggage and arranged everything perfectly. Our stay was so flawless and relaxing that I genuinely did not want to leave the resort.
When it was time to check out on April 20, 2026, we were greeted by Khun Prim once again, sporting the same radiant smile she had when we arrived. The entire team, from the front desk to the bellmen, made our departure just as warm as our arrival.
I am incredibly impressed by the level of care and professionalism at your hotel, particularly from Khun Prim. The remarkably high standard of service we experienced throughout our entire stay truly reflects your prestigious status as a member of @smallluxuryhotels. Because of this wonderful experience, I can confidently say that my family and I will absolutely be returning to stay with you again in the near future.
Warm regards,
Tony
Adisak Jeerawong
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Price per night from:£77
Posted on Jul 1, 2026|Deluxe Room
๋khunchaiThe rooms are good and the seaside atmosphere is excellent. Free bicycles are available. The swimming pool is very large and features a jacuzzi and a kids' slide. Even though there were fewer guests on weekdays, the breakfast was still extensive, including Eggs Benedict, *patongo* (Thai donuts), sticky rice with grilled pork, hot and iced Thai tea, and traditional coffee. Most importantly, there was a selection of Japanese breakfast sets available in the buffet, such as Tonkatsu pork set and Teriyaki chicken set.
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Price per night from:£49
Posted on Jun 10, 2026
Rain_dayGreat hotel with a lovely, private, and peaceful atmosphere. The kids' activity zone was a hit and they had a lot of fun. The breakfast was also good.
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Price per night from:£62
Posted on Jul 19, 2026|Superior King Room
Naramol TuncharoenStayed in Building B, corner room B503. The materials in the room were old, especially the spring mattress which felt like it was past its prime and sagged a lot. It wasn't comfortable to sleep on, I couldn't sleep well and had a backache. The pillows were too high and of poor quality. Other aspects like cleanliness were good, and the staff service was excellent. The location was also good. My suggestion is to replace the mattress and pillows with good quality ones.
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Price per night from:£36
Posted on Jun 4, 2026
Guest UserEvery staff member provided excellent service. The room was spacious. On the day we checked in, we paid extra at the hotel to upgrade to a pool access room, which made it much more convenient for the kids to swim. The beach in front of the hotel is beautiful and clean. The breakfast was good, and the staff kept refilling everything. I loved it! I'll definitely come back again.
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Price per night from:£62
Posted on Jun 8, 2026
Guest UserThe staff are lovely in every department, from the front lobby to the housekeeping and restaurant staff. They're all wonderful.
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Price per night from:£62
Posted on Jun 10, 2026
Ekaterina KuzThis place is excellent for a family vacation with kids. The pools are great, but the beach entry isn't very good. The food is top-notch. The masterclasses in the kids' club are a bit pricey, and renting extra equipment is also quite expensive.
There's a village nearby, but no shops or pharmacies. It's very difficult to call a taxi through apps like Bolt or Grab; we waited several times for 1-1.5 hours and ended up canceling.
We saw jellyfish in the sea and decided not to swim there. We also encountered huge cockroaches in our room and smaller ones around the hotel.
The staff is very friendly and polite.
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Price per night from:£89
Posted on Jun 4, 2026|Regency Garden Triple Room
kkaykaySpacious hotel with lots of space/area for choosing to spend time with family. Overall atmosphere/furniture is pretty old but still functional. The triple room (3 beds) is so huge with sofas and balcony too!
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Price per night from:£33