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The service of this hotel is very friendly. The place is clean and surrounded by residential areas, so it is very quiet at night. It is very suitable for people who rent cars. Anyway, if you don’t rent a car in Florida, don’t consider this one.

The decoration is quite old, but the environment is okay. Breakfast is not a buffet. Take the breakfast coupon to order a la carte, and the taste is average.

My review is intended as constructive feedback and should be taken that way. Check-in was a bit of a hassle, but once we got over a speed bump, everything was fine. I won't go into what happened exactly, but please NOTE: they do NOT accept cash for the deposit or payment. You must have a credit card.. Make sure your card works... and they don't seem to accept Union Pay cards. There isn't any drinkable water in the room, but there is a convenience store two buildings away - super convenient. The rooms are clean. But, everything is old. The furniture could be quickly restored with some varnish to the furniture, and rustic rugs tossed on the wooden floors. They should consider adding their own line of soaps and hair care products for an element of care and elegance. It'd be nice to have a couple of complimentary bottles of water, as well. The free shuttle from the airport - go to blue baggage claim and go out one of the blue entry/exit points; either 1 or 2 - at the far ends of the baggage claim corridor. Look for a ”Veterans Limo” van. They come regularly. Just tell the driver where you're going. Breakfast is great if you love carbs. Unfortunately, no proteins were served. I recommend just adding some scrambled or hard-boiled eggs or turkey bacon and cheeses. You should add more varieties of bagels and bread, as well - especially if you're going to stay carb-centric. Raisin bagels would've been nice. Thanks for the waffles. Neat, but I would prefer an omlette station. Overall, I will probably not stay here again, but only because there are so many other options to choose from. Oh... No offense, but the front desk staff could use some training in customer service and customer care. A couple of them seem to be tired of guests and refer to guests as ”them” and ”they” with a tone of contempt. The staff seems to be falling into a horrible customer care death spiral of ”us” vs. ”them” and seeing ”them” as ”stupid.” Maybe have just a workshop to help staff reaffirm their commitment to the hospitality industry. Competition won't go away, but customers will.

I always enjoy my stays at the Embassy Suites! The room was remarkably clean, everything worked properly, the comfort level was great & this location was close to the majority of places I wanted to visit. The only small downside was that the amenities that I enjoy the most were unavailable due to the pandemic; namely, the Breakfast & Cocktail Hour. Overall, I’d still say it was a great stay!

The breakfast is very good, the environment is good, and it is convenient to go to school

Very clean from the time I entered the facility to my room. Very well stocked bathroom with all liquid soaps provided. They do not have free breakfast but there is an area to get food ordered. I wish they had availability to get hot water and tea in front area. Very close to all kinds of shopping and the interstate.

Highly recommended, the room was great and the bath was very comfortable. The quality of the breakfast is very high and there are many types of choices.

Breakfast is a but limited. No bacon with the nice egg station!

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