No.33 Tai'erzhuang Road, Heping District, Tianjin, 300040, ChinaView Hotel Details
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The Astor Hotel Tianjin Guest Reviews
4.7/5
Outstanding
1987 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1987)
Positive reviews(1942)
Reviews with photos/video(796)
Delicious breakfast(157)
Loved the view(89)
Friendly front desk staff(79)
Well decorated(63)
Luxurious(26)
Tasty restaurant(22)
Excellent afternoon tea(14)
Negative reviews(45)
Erica Strolen
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Oct 2024
Solo travellers
16 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Travel back in time
Booking the Victoria room in the museum wing was the best decision and the best offer money wise (compared with the same retro hotels in Hongkong, for example, where room rate may start from 3000 yuan)
The atmosphere was truly vintage, the decor and furniture, accessories and overall aesthetic was astonishing.
The room was equipped with anything one may imagine, including a capsule coffee machine. High ceilings, cozy rooms, balcony and authentic wooden door and original parquet.
The bed itself was out of a fairy tale, with the four stands and canopy.
The service was outstanding
The package contained even a brief photo session, while the make up was performed by the artist in the full version
The location is excellent except it was not easy to find any restaurants close-by.
Breakfast was great, including milky oatmeal and perfect coffee.
Historical museum in the basement floor is providing essential and interesting information about the Hotel’s history, must visit.
The most fabulous part of the hotel complex is the historic wing, with the former lobby, O’hara bar , the oldest elevator in China installed by OTIS, and suits upstairs.
6/14
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
robofficial
Victoria Room (Museum Wing)
Stayed in Jan 2025
Solo travellers
31 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The oldest hotel in Tianjin. The rooms are slightly outdated, but it’s an enormously charming place. I would advise staying in the museum wing.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nikolai
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 27, 2024
one of my best stays in Tianjin and all thanks to this wonderful hotel. great service, amazing environment and delicious breakfast made me want to come back again
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Tmnk
Celebrity Room (Museum Wing)
Stayed in Mar 2024
Other
11 review
3.2/5
Posted on Apr 8, 2024
Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks:
- The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so.
- We wanted to use the pool/wellness area, which was closed due to "technical issues". No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere.
- We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since "there's nothing left". Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum.
Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
Andrew Mark
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Jun 2023
Couples
19 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Love this hotel it is the most interesting and grand step back in time in Tianjin .. museum and O’Hara bar are fantastic.. always my first choice to stay here
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Classic Double Bed Room With Wet-Dry Separation
Stayed in Nov 2023
Couples
4 review
4.2/5
Very Good
Posted on Mar 27, 2024
It’s a modernized historic building integrated with burnished aged-fashion-design admixture here and there. The lobby floor extends its wing to a spacious restaurant with semi-transparent chalky glass ceiling through which natural light casted from the above and a cozy Japanese eatery. A few steps out of its facade is a thoroughfare alongside beautiful river; wherefrom you see high Shangri-La signage across the river.
Service is fine, nothing to complain about, neither things so impressive.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nabrudis
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Jun 2023
Couples
70 review
5.0/5
Outstanding
Posted on Aug 16, 2023
An elegant historic hotel. Everything was perfect. Special thanks to Praba for his great hospitality.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Andrew Philip
Victoria Room (Museum Wing)
Stayed in Sep 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Oct 22, 2023
An exceptional stay, one of the best in China in recent memory. Very impressed with the politeness of staff, such as greetings from waiters during breakfast. Hotel is a cutural gem and had no idea it has such a rich history. Quirky and fun, highly recommended. Breakfast was excellent.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Victoria Room (Museum Wing)
Stayed in Sep 2023
Business travellers
53 review
4.7/5
Amazing
Posted on Nov 13, 2023
One of the most historic hotels in China. Visit the museum downstairs. Be careful of the antique beds, I kept hitting my knees against the corner posts
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Kezia
Victoria Room (Museum Wing)
Stayed in Sep 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Beautiful hotel with wonderful service and a fascinating museum. Will definitely come back to stay here again!
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Anonymous User
Victoria Balcony Room (Museum Wing)
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Loved the room and the view from our balcony. Very nice and attentive staff.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Dhaifallah
Classic Double Bed Room With Wet-Dry Separation
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on Apr 14, 2024
Air conditioning not working well
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that for equipment that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
jerome jean thierry
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Aug 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Nice location, nice room & bed, nice staff
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Liyongyao
Classic Twin Room With Wet-Dry Separation
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 1, 2025
Tianjin people stay at the Astoria for one night.
Since my father had a heart bypass in 2023, his body can't stand the big toss. I took him to Shangri-La, Conrad, and Ritz-Carlton in the city. This time I stayed at the Astoria for one night.
In terms of hygiene, I didn't find any flaws.
In terms of service, the guy at the front desk upgraded our room, which is a thumbs up. Miss Han Shengyao took us to the room, which was meticulous and thoughtful.
In terms of location, the room can see the Haihe River, and there is Hisense Plaza around it.
In terms of facilities, since it is an old hotel, the facilities are not first-class, such as the toilet is not fully automatic.
The museum can be visited for free, and I didn't expect the museum to be so big! The history of Astoria is a microcosm of the history of Tianjin. There are many old photos and old objects, and I stopped to look at them for a long time.
The breakfast is great, and it can be seen that my father also likes it.
I hope Astoria will get better and better.
Original TextTranslated by Google
6/20
Response from Property: 尊敬的貴賓,您好!感謝您利用寶貴的時間分享您在天津利順德大飯店的入住體驗。很高興得知我們伴您度過了一段愉悦的旅途。榮膺“中華老字號”和”津門老字號”的桂冠,酒店利順德翼樓的大廳承襲了經典的傳統風格。古香古色的木質雕刻樓梯,手工縫製的地毯襯在精緻的木質地板上,鑄就着極致永恆,無與倫比的歷史沉澱。希望在不久後再次入住天津利順德大飯店, 祝您生活愉快!
Guest User
River-View Twin Room (Haihe Wing/River Landscape)
Stayed in Jan 2025
Travel with friends
10 review
4.8/5
Amazing
Posted on Mar 4, 2025
An old hotel with a history of more than 100 years. The hotel has its own museum and the oldest elevator. The wing we stayed in had a river view. The room was spacious and bright. The floor-to-ceiling windows facing the river had good lighting. The bathroom was large. An Indian butler led the way at the entrance. The building was exotic in style, and you could see its former glory. The management was in place, the service was thoughtful, and the breakfast was okay. The building and air-conditioning facilities were relatively old, but fortunately, they were clean and tidy, and the service was not bad. The room and bed were very spacious, and the location was good, so I was still very satisfied. If something was missing after check-out, the hotel also contacted us in time and sent it by express, which was a bonus!
Original TextTranslated by Google
6/11
Response from Property: 尊敬的貴賓,您好!感謝您下榻天津利順德大飯店並留下您寶貴的點評。我們倍感榮幸能為您帶來一段愉悦的入住體驗並感謝您認可我們的服務和酒店的設備設施。每座城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都會留下甜蜜而温馨的回憶。擁有161年悠久歷史的利順德大飯店精心準備了22間名人客房等您下榻,與此同時您還將擁有專屬通關文牒,為您留下珍貴回憶的同時帶來別樣的入住體驗。在此誠意邀請您再次光臨天津利順德大飯店!