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Shangri-La Hotel Tianjin

Shangri-La Hotel Tianjin

4.7/52254 Reviews
Tianjin Railway Station/Ancient Culture Street/Italy Customs Area
Overall we had a lovely stay here. The location is great, and the rooms and reception area were beautifully decorated. The pool and gym were amazing (best hotel gym I've ever seen!), and never very busy. Staff were friendly and polite. And there was never a queue for the lifts. There were a few ******* which I'll list below for other people who appreciate these types of details, but they were by no means deal breakers. ******* included: - we always had a long wait at reception to be served - the deposit is large (almost the price of the stay again) - no plugs on one side of the bed so you can't charge your phone next to you - the minibar wasn't very cold - no takeout delivery to rooms (usually this is done by robot) - beds are very soft which might give some people backache - our toilet cistern kept running (we fixed it ourselves every time) - the shower leaked - the blinds over the windows are all or nothing, there are no curtains that you can just pull over part of the window - the swimming pool is very shallow at just 1.2 metres with no deep end - this made swimming difficult for both of us as we're on the taller side - you must sign a declaration before every swim/workout (I think once per customer would be enough!) and wear a swimming cap in the pool (the hotel sells them).

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