The Tokyo Station Hotel Reviews

Cannot beat the location of this hotel which sits directly above Tokyo Station. Beautiful hotel with lovely staff who speak perfect English. The Chief Concierge Ms Mori was so helpful and affable - able to help with all requests. Breakfast spread in The Atrium was good as usual but there was just the one platter of marinated raw sea bream as the sashimi dish. The fruits were tiny cubes of melon, pineapple, kiwi and orange (1 each) in individual serves. Last year, there was chirashi offered. And in 2019, a huge platter of all kinds of sashimi and slices of Hokkaido melon. The drinks and snacks / plates offered at the hotel's bar called Bar & Lounge Camellia were excellent. We visited thrice. Happy Hours is 5 to 6 pm with cocktails (even Bellini & Mimosa made with champagne !), beer, wine, mocktails at ¥1300. Staff were congenial and bartenders very professional.

It is a legacy hotel worth trying in a life time.   The restaurant for breakfast is a good photo spot 👍👍👍

Beautiful hotel, best breakfast in Japan.

Staying at this quaint and historic hotel was the best experience. The rooms are not large, but they are well-equipped and the bedding is comfortable. There is a bit of a distance between the elevator and my room, but it was fun to look at the paintings and photos hanging in the hallway. The breakfast was delicious, but it was mostly Japanese food and it felt like there was a bit of a lack of Western food. It was a bit disappointing that I had to wait in a long line when checking out.

Excellent staff and service. The room is spacious and decent. Happy to stay here for 3 nights!

Conveniently located above the train station, with a famous mall right opposite.

Great hotel in the central of Tokyo. Delicious breakfast and increditable service.

The historic and artistic Tokyo Station Hotel is one of my favorite hotels and has a great location with direct access from the airport and other cities. The staff is friendly and outstanding. I encountered some problems with my booking and the reception staff was very helpful and solved it quickly and efficiently, I was completely impressed by their professionalism and customer service. Breakfast was superb and the restaurant staff greet the guests with a smile and always be courteous. I stayed for 12 days and feel like home.

Service was excellent, breakfast was nice which consisted more of Japanese than international food, and shops are nearby via the Marunouchi North Exit without having to go through the ticket gates.

The hotel was good and conveniently located at Tokyo Station! Easy to go around!

Location is amazing and staff is very helpful. Concierge was extremely helpful when booking restaurants in advance highly recommend the hotel.

Gorgeous hotel. Staff are very attentive and helpful. The room we stayed in is spacious with a nice city view. We enjoy our stay and will definitely come again in the near future.

Special mention for meet & greet service at station platform.

The hotel is located in the train station but you have to make the correct exit to look for the entrance. Look out for the south exit. Hotel is well maintained and breakfast was superb.