Yingcha Village, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
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Guest Reviews of Thaiwoo Hotel
9.2/10
Very Good
1508 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(1508)
Positive reviews(1462)
Reviews with photos/video(419)
Friendly front desk staff(156)
Many amenities(74)
Perfect for kids(66)
Loved the view(47)
Relaxing hot springs(39)
Has rooms for families(23)
Many dining options(17)
Located in the city centre(16)
Negative reviews(46)
Lily in wonderland
Queen Room
Stayed in Dec 2024
Family
13 review
10.0/10
Outstanding
Posted on Jan 28, 2025
We just loved our 3-night stay at the Thaiwoo Hotel! First off, it was so clean, which is really important when traveling with family – you want everything to feel spotless and comfortable, and that’s exactly what we had here. The location was fantastic, especially for skiing families like ours. It’s just steps from the ski resort entrance, so no stressing about long walks or shuttles. Honestly, it couldn’t be more convenient!
There were plenty of food places around for easy dinners after a long day on the slopes, and the hotel’s breakfast was Chinese-style and absolutely satisfying. It gave us all the energy we needed for the day ahead – just perfect for both kids and adults!
The service was another highlight. Everyone was so kind and accommodating, and traveling moms know how much little things like that matter. Plus, the hotel even offers a convenient transfer to the train stations, which made our trip so much easier. No headaches or complicated logistics – just smooth sailing!
We had such a wonderful time and will absolutely be coming back. If you’re planning a family ski trip, I can’t recommend the Thaiwoo Hotel enough. It checked all the boxes for us, and we can’t wait to return!
Response from Property: Dear guest,We're overjoyed to hear that your three - night stay at Thaiwoo Hotel was filled with so much enjoyment!Your kind words about the cleanliness, location, food, and service mean the world to us. It's our top priority to create a spotless and cozy environment for families, and we're glad we met your expectations. The convenient location near the ski resort is indeed one of our highlights, and we're happy it made your skiing days hassle - free.We're especially delighted that you loved the Chinese - style breakfast and found the surrounding dining options convenient. And our team is thrilled that their kindness and accommodation made a difference to your stay. The transfer service is designed to simplify our guests' travels, and we're glad it contributed to your smooth trip.We're looking forward to your next visit. When you plan your next family ski adventure, we'll be here to welcome you back with open arms and ensure another wonderful experience!Best regards
Wirot
Special Queen Room
Stayed in Jan 2025
Couples
6 review
9.0/10
Great
Posted on Feb 12, 2025
Room is great. The location is awesome. Walking distance to ski rental.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you found our room great and the location awesome. The convenience of being within walking distance to ski rental is something we take pride in. We look forward to welcoming you back for another wonderful stay!
Fang Yao Benjamin
Queen Room
Stayed in Jan 2025
Family
4 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Exceptional service, immaculate cleanliness, comfortable rooms, a prime location, thoughtful amenities, and a positive overall experience, I'm impressed!!!!
Response from Property: Dear guest,Your kind words have truly made our day! We're overjoyed to hear that you were impressed with your stay. Our team has worked tirelessly to ensure that every aspect, from service to amenities, meets the highest standards.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another exceptional experience. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you again for choosing our hotel!
Guest User
Special Queen Room
Stayed in Nov 2024
Couples
9 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Great location within Taiwu resort. Prices were reasonable for an NYE booking. Breakfast, ski lockers, and various discounts were included too!
Response from Property: We're delighted to hear that you enjoyed our great location within Taiwu resort and found our NYE prices reasonable! It's wonderful that the breakfast, ski lockers, and discounts added value to your stay. We look forward to welcoming you back for another memorable experience.
Guest User
Discount Twin Room
Stayed in Nov 2024
Solo travellers
4 review
9.0/10
Great
Posted on Dec 28, 2024
The living experience is good. It is close to the ski area and there is a convenient store nearby.
Response from Property: Dear guest, we are delighted to hear that you had a good living experience! Thank you for your kind words about our hotel's prime location near the ski area and the convenience of having a store nearby. We strive to provide our guests with comfort and convenience, and your feedback means a lot to us. We look forward to welcoming you back in the future!
Guest User
Queen Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Superb service and hospitality 10/10 will come again
Response from Property: Your praise has made our day! We'll keep up the good work to ensure every visit is as excellent as this one. Come back soon!
Guest User
Discount Twin Room
Stayed in Nov 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 5, 2025
great experience, great location, good facilities
Response from Property: Dear guest,We are overjoyed to receive your wonderful review! It means the world to us that you had a great experience during your stay. Our team works hard to ensure that our prime location and top-notch facilities meet the expectations of our guests, and we're delighted that we succeeded with you.We look forward to welcoming you back in the future for another memorable stay.
Sasa Jovic
Discount Twin Room
Stayed in Nov 2023
Couples
6 review
9.5/10
Amazing
Posted on Dec 6, 2023
Great location. Nice SPA. Beautiful resort. Convenient trip from Beijing. Very close Ski Jumping and Nordic skiing area from Winter Olympic games what I highly recommend to visit.
6/7
Response from Property: Dear customer, thank you very much for your support. It is our greatest honor to receive your recognition, and it has also given us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again and will be happy to serve you!
Guest User
Queen Room
Stayed in Jan 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 18, 2024
Thank you for the nice stay. We especially appreciated a kind assistance of Ms. Dong Lu with hotel services, ski facilities and rental. We look forward to coming back. Best. V.H
Response from Property: Dear customer, hello! Thank you for your strong support to Taiwu Hotel. Your satisfaction is the driving force for the hotel to move forward. Without further ado, just come frequently! Wishing you smooth work and a good mood every day
Guest User
2-bed Room
Stayed in Jul 2023
Family
1 review
10.0/10
Outstanding
Posted on Aug 31, 2023
Me and my family all enjoy the trip. Clean and cozy room, you can tell the facility and furniture are maintained very well. Great breaky buffet, I like noodle soup. Over all I will highly recommend.
Response from Property: Dear guests! Thank you very much for staying and appreciating! It is a pleasure to make your outing a great time. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be enthusiastic and committed to making every difference One guest feels at home and eagerly awaits your return! Welcome back to experience it, birthdayHave fun!
Martin Lewies
Queen Room
Stayed in Nov 2023
Couples
9 review
10.0/10
Outstanding
Posted on Feb 24, 2024
Was a great stay and the staff was very friendly.
Response from Property: Hello dear guests! Thank you for your strong support to Taiwu Hotel, your satisfaction is the driving force for the hotel to move forward, needless to say, come often! Wish: smooth work, good mood every day O(∩_∩)O~
Guest User
Guestroom (Double bed)
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 13, 2025
Traveling with children and the elderly, it's generally pretty good, the service is warm and thoughtful. Taiwu is still worth coming, it's snowing, and I saw a different scenery
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇我們並分享如此暖心的反饋!能陪伴您和家人開啟這場温馨之旅,見證三代同堂的美好時光,我們深感榮幸!團隊始終將細緻服務放在首位,很高興熱情周到的服務為您的旅程加分,更幸運與您共賞雪中太舞的獨特美景。這份認可會化作我們前行的動力,期待未來還能為您和家人創造更多難忘回憶,隨時歡迎再來!
2026757818
Guestroom (Double bed)
Stayed in Apr 2025
Family
24 review
10.0/10
Outstanding
Posted on May 5, 2025
The room is quite big. There is a connecting room between the two rooms, which is quite convenient. It is suitable for a 2-3 day vacation. The package also includes hot springs or movie tickets, which is worth staying. The breakfast is also good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店並用心寫下這段好評!得知您對寬敞客房、連通房設計以及超值度假套餐感到滿意,我們倍感榮幸!能為您的假期增添便利與歡樂,是我們最大的動力。看到您認可早餐品質,我們更是備受鼓舞,這離不開每一位廚師和服務人員的用心。期待您再次光臨,我們將繼續以熱情與品質,為您打造難忘的度假體驗!
Guest User
Themed Suite3
Stayed in Apr 2025
Family
12 review
9.5/10
Amazing
Posted on May 5, 2025
The hardware facilities are four stars, maybe they are old. The spirit of the service staff is five stars, and they answer questions patiently and enthusiastically. Overall it is OK. They gave movie tickets, the latest movie of the season.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your high recognition of our services! Your satisfaction is our driving force for continuous progress, and it is our greatest wish to provide you with a comfortable and caring stay experience. We will continue to maintain high standards, continue to optimize details, and look forward to meeting you next time and bringing you better services!
Xiaowenyeshixiaowen
Themed Suite3
Stayed in Jan 2025
Family
81 review
9.0/10
Great
Posted on Mar 7, 2025
The location of the hotel is good. Although you can't see the ski resort directly, the room is very comfortable. The breakfast is rich. It's very convenient to walk to the ski equipment hall in just a few minutes. There are also hotel-exclusive lockers on the second floor of the ski equipment hall.
The room includes 3 hot spring tickets, which are quite good. It's in the hotel opposite the hotel, and it's very close to walk.
I went out for a walk in the evening. There was a firecracker at 8:30. I stood below and watched but didn't get on.
Original TextTranslated by Google
6/11
Response from Property: 尊敬的賓客,您好!尊敬的客人,太感謝您細緻又貼心的分享啦!能滿足您對住宿位置、房間舒適度、早餐豐富度,以及配套服務便利性的期待,我們打心底裏感到開心。雪具大廳專屬儲物櫃,還有近在咫尺的温泉,就是希望給您提供全方位的便捷體驗。您提到的打鐵花表演,是我們當地極具特色的民俗活動,要是下次您有機會近距離觀賞,一定會收穫不一樣的震撼。我們始終期待您再次下榻,願您往後生活滿是美好!