Richmond Hotel Asakusa Reviews

Response from Property: Thank you very much for staying at the Richmond Hotel Asakusa. We are delighted to receive your perfect rating. We are also honored that you found our hotel's location so satisfying. With Nakamise-dori Shopping Street during the day and the izakayas of Hoppy Street late at night, the hotel offers a 24-hour entertainment. We would be honored if you could fully enjoy the charm of Asakusa and rest assured that we would be happy to serve you a comfortable breakfast. We are honored to receive your praise for the buffet-style breakfast. We trust that you enjoyed a wide variety of Japanese and Western dishes. We are pleased to have created a pleasant morning for you. Thank you very much for your valuable review. We look forward to seeing you again.

Response from Property: Thank you for choosing to stay at the Richmond Hotel Asakusa and for taking the time to share your detailed feedback. We regret that our Deluxe Double Room did not fully meet your needs, especially for families with children. We apologize for the inconvenience caused by the layout and luggage storage. We have noted your feedback and will use it as a reference for future room type descriptions and planning. We are pleased to receive your positive feedback regarding the view from the room window; the view of Tokyo Skytree and Sensoji Temple is a reason many guests choose this room type. Regarding slippers, we currently use environmentally friendly, reusable slippers, which are cleaned and disinfected daily. We understand that each guest has different usage habits, and we have carefully noted your suggestions and will use them as a reference for service improvement. Thank you for your valuable feedback and we look forward to providing you with a more comfortable stay in the future.

Response from Property: We are deeply grateful for your choice of the Richmond Hotel Asakusa. We are delighted to receive a perfect score in your review. As you mentioned, our hotel has received positive reviews for its prime location for sightseeing in Asakusa, and other guests seem to be thoroughly enjoying the charm of Asakusa. We would be delighted if you enjoyed it as much as we did. Thank you again for choosing the Richmond Hotel Asakusa. We look forward to welcoming you back soon.

Response from Property: Thank you very much for choosing to stay at Richmond Hotel Asakusa.We are deeply grateful for your kind words of praise.The hotel is currently undergoing renovations and will reopen in December.Our entire staff will continue striving to enhance our services so that our guests can enjoy a comfortable stay.Finally, thank you very much for taking the time to post your review despite your busy schedule.We sincerely look forward to welcoming you back.

Response from Property: We are deeply grateful for your choice of the Richmond Hotel Asakusa. Thank you for your highly positive review of our hotel. As you mentioned, our location is well-received by our guests, with numerous tourist attractions, a variety of restaurants, and abundant shopping nearby. However, we sincerely apologize for any inconveniences you may have experienced during your stay. First, regarding the late check-out fee, as you mentioned, our hotel charges a late fee for check-outs significantly beyond the scheduled time. This is because the room needs to be cleaned for the next guest, and a late check-out can hinder this process. Nevertheless, we sincerely apologize for the inconvenience. Furthermore, regarding your reservation, there may have been a misunderstanding regarding your reservation, as you may have reserved a double room and a single room. We deeply regret that we failed to meet your expectations. We will strive to improve our service. Thank you again for choosing the Richmond Hotel Asakusa. We sincerely look forward to seeing you again.

Response from Property: Thank you for choosing to stay at the Richmond Hotel Asakusa and for sharing your valuable review. We are pleased that you enjoyed the hotel's convenient location near Senso-ji Temple and the proximity to shopping, sightseeing, and dining. We also appreciate your appreciation for the room cleanliness and service. We will continue to strive to provide guests with an even more comfortable and high-quality accommodation experience. We look forward to welcoming you again!

Response from Property: Thank you for choosing the Richmond Hotel Asakusa and sharing your experience. We understand that hotels in Tokyo often have smaller rooms, but we're pleased that you were satisfied with our cleanliness, service, and the amenities provided. We're also very close to Senso-ji Temple and the bustling neighborhood, making it an easy walk to attractions like Senso-ji Temple and Tokyo Skytree. We're honored to be able to offer you convenient accommodations during your Tokyo trip. We will continue to strive to provide each guest with a high-quality, value-for-money stay and look forward to welcoming you back soon.

Response from Property: Thank you very much for staying at Richmond Hotel Asakusa and for taking the time to share your kind review.We’re delighted to hear that you enjoyed our excellent location near Sensoji Temple, Don Quijote, Uniqlo, and many local food stalls. We're also glad our access to both Narita and Haneda airports was convenient for you.It’s great to know you found our self-serve amenities, vending machines, ice machine, and microwave useful during your stay.We truly appreciate your feedback and hope to welcome you back again on your next visit to Tokyo!

Response from Property: Thank you for choosing the Richmond Hotel Asakusa and sharing such a detailed experience. We're pleased to hear that you enjoyed the lively atmosphere and convenient transportation around the hotel, as well as the small shops and strolling atmosphere around Senso-ji Temple. Regarding the Hollywood room you mentioned, we appreciate your candid feedback. We will carefully consider the inconveniences caused by the layout and bathroom design and aim to make improvements in the future. We're also pleased to learn that the room still has enough space for two 26-inch suitcases, which basically meets your needs. We will continue to strive to improve our service and facilities and look forward to serving you again in the near future.

Response from Property: Thank you for choosing Richmond Hotel Asakusa.We appreciate your feedback and are happy you enjoyed parts of your stay.Your concerns about the rooms are noted, and we’re addressing them.We hope to welcome you again and provide a flawless experience.

Response from Property: この度はリッチモンドホテル浅草にご宿泊いただき、誠にありがとうございます。スタッフやお部屋についてお褒めの言葉を頂戴し、大変嬉しく存じます。また、立地にもご満足いただけたようで何よりでございます。今後も快適にお過ごしいただけるホテルを目指し、サービス向上に努めてまいります。また浅草にお越しの際は、ぜひ当ホテルをご利用くださいませ。心よりお待ち申し上げております。

Response from Property: Thank you very much for choosing Richmond Hotel Asakusa among the many hotels in Asakusa. We are honored that you were satisfied with many aspects of our hotel, including the location, the view from your room, and the size of the room. We will do our best to make your next stay with us even more satisfying than this time. We look forward to serving you again.

Response from Property: Thank you for choosing Richmond Hotel Asakusa.We are very sorry that we could not provide you with a comfortable room for your trip. We will share with our cleaning staff about the cleanliness of the water and the rooms, and will do our best to prepare comfortable rooms for our guests.We will also share information and opinions with our staff to see if there is anything we can do to improve our services in other areas.However, thank you very much for your satisfaction with our location. We hope you enjoyed the historical atmosphere of Asakusa. We hope that this trip was memorable for you.Thank you for taking the time to write this review.We sincerely look forward to welcoming you again.