Avenida do D. João II (13 1.12.01, Lisbon, Grande Lisboa, 1990-221, PortugalView Hotel Details
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1 night
Guest Reviews of Eurostars Universal Lisboa
9.3/10
Great
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.1
Service9.4
Cleanliness9.6
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All reviews(64)
Positive reviews(63)
Reviews with photos/video(16)
Friendly staff(14)
Awesome stay(13)
Clean and tidy(9)
Delicious breakfast(9)
Great location(9)
Easy to get around(7)
Great value for money(5)
Negative reviews(1)
Yingjia
Deluxe Double Room
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 18, 2025
The restaurant was exceptional with a lovely setting, brilliant food and top class customer service from the supervisor. Well worth the money, many thank you.
marjsg
Deluxe Double Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 23, 2025
I was staying here during the power outage, the staff are lovely and really took good care of us. Despite the outage, we still have electricity. Managed to sleep confortably aftwr that long walk fr the city center.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travellers
2 review
6.5/10
Posted on Nov 13, 2024
Nice hotel.
Guest User
Deluxe Double Room
Stayed in Nov 2024
Family
10 review
9.0/10
Great
Posted on Jan 3, 2025
a little bit far away from attractions, but comfortable room and beautiful swimming pool
Nikita
Deluxe Double Room
Stayed in Apr 2024
Family
8 review
3.5/10
Posted on May 11, 2024
I stayed at this hotel for one night and unfortunately, I had a terrible experience due to the lack of soundproofing in the room and the construction site opposite the hotel. It was impossible to sleep with all the noise from the street coming through, from the loud cars to people talking. To make matters worse, the construction work started at 7 am on a Saturday morning. I would not recommend this hotel for anyone looking for a peaceful night's rest.
Adam Saffian
Deluxe Double Room with City View
Stayed in Feb 2024
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 9, 2024
Despite my late-night arrival, the Customer Service was still operational. The breakfast was delightful, the sauna experience was exceptional, and the cleaning staff were outstanding. Without a doubt, this is a recommended hotel for a stay in Lisbon.
Eduardo
Deluxe Double Room
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 9, 2024
Excellent location, great food and extremely supportive staff! I recommend!
Lin
Double Room
Stayed in Nov 2024
Business travellers
1 review
9.0/10
Great
Posted on Dec 4, 2024
Breakfast is superb, Room is Clean
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travellers
17 review
9.0/10
Great
Posted on May 7, 2024
Very good location. I will choose this hotel not for the long stay
Guest User
Deluxe Double Room
Stayed in Mar 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Apr 28, 2025
Very Nice
Mango5
Deluxe Double Room
Stayed in Aug 2022
Couples
17 review
7.0/10
Posted on Sep 20, 2022
The dinner and the breakfast were really amazing!
Location is near by lisbon aquarium.
When we went to sauna, it wasn't cleaned properly.
AERSON Jaime
Deluxe Double Room
Stayed in Apr 2024
Solo travellers
12 review
10.0/10
Outstanding
Posted on May 20, 2024
I love this hotel
Malik’s
Deluxe Double Room
Stayed in Jun 2024
Family
68 review
10.0/10
Outstanding
Posted on Jul 3, 2024
Best hotel
Bina64
Deluxe Double Room
Stayed in Mar 2023
Travel with friends
2 review
8.5/10
Very Good
Posted on Apr 12, 2023
Overall is good .
fatt1234
Deluxe Double Room
Stayed in Jan 2025
Solo travellers
159 review
10.0/10
Outstanding
Posted on Feb 7, 2025
The location is excellent, within walking distance to the subway station and train station.
The room is spacious, bright and clean, with a unique design style, quiet in a busy area, and there is a restaurant next to the hotel, which is very convenient. The breakfast is very diverse and rich. The price is good value for money and the service is very good.