Sky Palace Boutique Hotel Reviews

We stayed here for two nights and the bed was comfortable and the air conditioning worked well, the bathroom wasn’t the best but fine for two nights, one note is upon check out they charged more than was advertised on trip.com, we had to pay it to leave as we were going to miss our bus so we paid it however trip.com were great and reimbursed us for the difference.

Nice welcoming, laundry service available. We were close to the city center and did everything by foot. The room was okay, beds pretty comfortable but the window didn’t open all the way and there was noise early in the morning.

AC was not cool and when I asked for fan staff seem not willing to help

The facility is quite old. The cleanliness is so so. But overall it worth the price.

The rooms were clean and the beds were of good quality. The hotel is located just outside the center, but you can get there by tuc tuc for almost nothing. This hotel is definitely recommended

The hotel looks so nice from outside. Their lobby looks luxurious, much better, in fact, than the rooms. The room is spacious but totally uncomfortable: hard mattress and pillows, the armchairs cushions are harder than the mattress, which means that I couldn't use them. There is no furniture like a closet, it's made of that awful dark colored concrete in bad need of a lack of paint, just like the walls. The room was reasonably clean and we were asked if we wanted cleaning each day. The day we asked just for a change of towels, nobody bothered to empty the trash. The room had a nice small balcony, but no furniture to sit outside, not even a rack to hang our clothes or dry our towels. The bathroom was kept pristine but the shower curtain was a disgrace, not to be touched. We had booked (and paid) for a queen bed but got twins, instead, without any prior notice or apologies for the change. The hotel location is convenient, along a main road, within walking distance of the city center and the lovely river. I wouldn't recommend it to anyone: it is too primitive for the price.

Suitable price

It's a shame the shower is small, the view in my room is good, but maybe some of the staff have difficulty speaking English and are not easy to understand when it comes to payment, otherwise it's ok if you're just staying for a while.

This price is the best in Battambang, but some rooms have some problems with the water heater

The hotel staff are very kind. They always smile and are kind. However, the hotel does not have a hair dryer, so you have to bring your own. Also, there are no convenience stores or supermarkets nearby, so you have to walk for about 20 minutes.

It is clean, the staff are polite, the bed is comfortable, and convenient to travel.

Good for the price, but don't expect luxury

Good location and clean

The pictures online look lovely, clean and modern but when you arrive the rooms are filthy and falling apart. One door handle came off in my brothers hand, the bedding had lbrown stains in multiple places, the bath had black something all around the top and there was a crack in the door to my mums room so you could see in from the hallway. The air-conditioning in our room made little to no impact. To make it worse, they have signs in the room telling you they'll charge you for every mark on bedding, towels, cushions etc, as well as price list for everything you might damage from the do not disturb sign to the TV. Given how disgusting the rooms are when you enter, I can only imagine you get stung by these charges for filth that was already there. We didn't want to risk getting charged and asked them to change the bedding and clean the room. We came back 1-2 hours later but still weren't satisfied so chose to leave and they still made us pay half the cost of all three rooms. Absolutely horrendous. We went to another hotel in the same price range just down the road and it was MUCH cleaner. Don't be fooled by the online pictures for this place, it's disgusting.