Hotels Near Catarata Socma in Urubamba

The hotel is located in the middle of the station and the square , the room is clean , the shower is hot , breakfast is abundantly sweet and salty . Comfortable and warm bed . The lady that welcomed us is discreet is very nice . Recommended for those who stop Olantaytambo

I was really impressed with this hotel. Sure, it's basic, but it has everything you need. The front desk staff was super helpful and spoke English well. Breakfasts in all of Peru, as I found, were simple, and this was no different. But they had eggs and toast, coffee, juice and tea so I was happy. The beds were comfortable and the views are great. I do recommend this hotel! It's super clean, too.

This is an absolutely amazing resort! The staff go above and beyond! Please tip them at the end of your stay. They work so hard and are there for your every need. The beds are very comfortable, the shower pressure and hot water are great! Carol the owner is amazing, she has built such an amazing healing space. Her gardens are truly special ! We had great weather and enjoyed every minute of this special space! The chef is also wonderful. There was not a meal that we did not enjoy and we are not vegetarian . Thank you Willka T’ika! We hope to come visit again sometime soon!❤️❤️

The team is wonderful, always feel welcome and offer their services . The morning buffet spread offers wide variety and a great start for the day .

Firstly I will start with the positives, the hotel was nice with beautiful greenery surrounding. The decor certainly wasn’t modern however it was perfectly fine. Secondly the negatives, customer service was inadequate. Two of us are vegetarian and one morning we had to leave before breakfast opened so were told we would have ‘takeaway breakfast’. We clarified that these would be vegetarian three times (at checkin, the night before and in the morning when collecting the bags) but when we got on our journey we found they both contained ham. This is absolutely unacceptable and I hope they treat allergens more seriously or they could kill someone. When we mentioned this to the receptionist she just smiled and nodded and said ‘oh okay’, which is not an acceptable response. Also you have to pay for water here which we were absolutely fine with. When we bought a second lot on the second day we realised we had paid double the amount the previous day. When I said this to the receptionist again she just nodded and after a long pause said she would call someone. Other members of our tour group also agreed they had paid double the price the previous day. The following morning the receptionist was extremely rude and told us we were lying. She also told us, in a borderline threatening manner, that everything we do is on camera which is a bit weird given we were in a hotel so hoping she didn’t mean ‘everything’ as that’s a gross invasion of privacy. When we asked to watch the camera footage she was speaking of she told us it wasn’t available. The amount of money was not significant but the reaction of staff was wholly inappropriate - especially for a hospitality business. Overall would not recommend anyone stay here. Customer service skills require a lot of improvement.

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

The hotel walking is close to the train station. It is next to the aquacalientes river, so it is a very pleasant and relaxing place. It welcomed us at the hotel Fran, the very friendly receptionist and careful to everything we need. We are very grateful for making our trip a nice experience. After our visit to Machu Pichu, we were allowed to stay at the loft waiting for the train to leave, we could load our cells and drink tea. They also saved our bags. They made us feel very welcome. Then, I was very kind to leave me in the entrance of the terms, because I didn't know where I was.