Lisha Roungnakhone Hotel Reviews

Response from Property: Dear guest, thank you very much for your high praise of our hotel and Lod Chittavong! Lod has always adhered to our hotel's service concept of "customer first", creating an unforgettable stay experience for every guest with enthusiasm and professionalism. Your recognition is the greatest encouragement for him. At the same time, we are also very happy that the superior geographical location of the hotel can bring convenience to your travel and allow you to easily explore the surrounding attractions. Looking forward to your visit again, we will continue to provide you with high-quality service and create more beautiful memories!

Response from Property: Dear guest, thank you very much for recognizing some of our hotel services. We deeply apologize for the problems you encountered during the check-in process, as well as the noisy housekeeping service and poor internet connection. Regarding the check-in time, we will strictly control the preparation progress of the room to ensure that guests can smoothly move into a clean and tidy room within the specified time. We will strengthen the management of our staff to address the issue of noise in domestic services, requiring them to minimize noise during work and avoid disturbing guests' rest. For network issues, we will immediately arrange technical personnel to conduct inspections and repairs to ensure smooth network access in rooms and public places. We highly value your feedback and will strive to improve any shortcomings to provide you and other guests with a better service experience. Looking forward to your visit again, and giving us the opportunity to make up for this regret for you.

Response from Property: Dear guest,Hello! We are deeply sorry and offer our most sincere apologies for the unpleasant experience you encountered during your stay. Regarding the peculiar smell in the room, we will immediately arrange professional cleaning staff to conduct a comprehensive inspection and deep cleaning of all rooms. At the same time, we will use air purification equipment to improve air quality and ensure that such problems will not occur again. For the noise problem in the music restaurant, we will communicate and negotiate with the restaurant management and ask them to control business hours and volume to avoid disturbing guests. Regarding breakfast, we will re-evaluate dish selection, ingredient procurement, and cooking methods, increase the variety and quality of breakfast, learn from excellent hotels of the same type, and improve the breakfast level as soon as possible. We sincerely hope that you can give us an opportunity to improve and choose our hotel again to witness our changes.

Response from Property: Dear guest, thank you for sharing your feedback. We're glad that you found our hotel's location, balcony view, parking facilities, and bed comfort to your liking. Your satisfaction is our top priority, and we're committed to continuously enhancing our services. If there's anything we could have done better during your stay, please do let us know. We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional experience.

Response from Property: Dear family, hello, I'm sorry to bring you a bad check-in experience. Before the guests check in, we will make rounds, clean the rooms and change the sheets. The hotels are all changed by one guest, and professional disinfection companies will be invited to clean and disinfect them regularly. The bug problem is true and we shouldn't happen. We have been training the room hygiene, strengthening the room manager's rounds, and asking a professional disinfection company to disinfect the room to ensure that such problems don't happen. As for the weight of breakfast, it can generally meet the needs of guests. If you feel that the weight is not enough, you can contact the front desk and we will solve the problem for you 24 hours a day. Once again, I am very sorry, and thank you very much for pointing out our shortcomings. We will strengthen improvement and perfection to achieve perfection. Welcome to your next visit ~ ~ ~ ~

Response from Property: Dear guest,We are delighted to hear your positive feedback. We are glad that you found the room very clean and that the hotel's location is convenient for your travels. We are also happy to know that Lodthasen at the reception was very kind to you. We will definitely pass on your compliment to him.We strive to maintain high standards of cleanliness and provide excellent service to all our guests. Your satisfaction is our top priority.We look forward to welcoming you back again in the future.

Response from Property: We sincerely apologize for the inconvenience caused to you by various insurance policies, and the hotel will improve and repair the problematic parts.

Response from Property: Thanks to the cooperation of our customers, we will make improvements and corrections to the areas you suggested. thank you

Response from Property: Dear 高级双人房Thank you for taking the time to share your feedback with us. We truly appreciate your input, as it helps us improve our services.We're delighted to hear that you enjoyed our hotel's convenient location near the night market. We sincerely apologize for any inconvenience you experienced with the cleanliness of your room; rest assured, we take this matter seriously and will address it with our housekeeping team to ensure a higher standard in the future.Regarding the breakfast options, we appreciate your feedback. We understand the importance of a satisfying meal to start the day, and we will review our breakfast offerings to provide a more diverse and enjoyable selection for our guests.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we are implementing.Thank you again for choosing to stay with us.Warm regards,Phanikone Sengmany Salaes And Markenting MANAGER Lisha Hotel Group

Response from Property: We sincerely apologize for the inconvenience caused to you by various insurance policies, and the hotel will improve and repair the problematic parts.

Response from Property: Respected guest,thank you so much for your compliment! We're delighted to hear that you were satisfied with our service. Our team is committed to providing the best experience for every guest. We hope to have the pleasure of welcoming you back again soon.

Response from Property: Dear guest: Thank you very much for your high evaluation of our hotel service! We are honored to add a wonderful experience to your trip. We will continue to maintain a high level of service, constantly strive to improve, and look forward to serving you again on your next trip. 💖

Response from Property: thank you so mush