Leonardo Hotel Vienna Hauptbahnhof

Leonardo Hotel Vienna Hauptbahnhof Reviews

Leonardo Hotel Vienna Hauptbahnhof

Gerhard-Bronner-Straße 5, Favoriten, Vienna, 1100, AustriaView Hotel Details
Leonardo Hotel Vienna Hauptbahnhof
Leonardo Hotel Vienna HauptbahnhofLeonardo Hotel Vienna HauptbahnhofLeonardo Hotel Vienna Hauptbahnhof
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Guest Reviews of Leonardo Hotel Vienna Hauptbahnhof

9.1/10
Great
450 review
Verified reviews
Location9.4
Amenities8.7
Service9.1
Cleanliness9.2
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All reviews(450)
Positive reviews(437)
Reviews with photos/video(113)
Convenient location(164)
Easy to get around(161)
Close to train station(131)
Delicious breakfast(39)
Large rooms(27)
Friendly front desk staff(16)
Shower difficult to use(15)
Well designed(6)
Negative reviews(13)
Guest User
Comfort Double Room
Stayed in Oct 2025
Couple
7 review
10/10
Outstanding
Posted on Nov 10, 2025
great location near the train station and tram station, cozy room, kind staffs.
Response from Property: Dear Guest,Thank you for your great review!We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.Your praise to our staff is very encouraging and motivates us to continue providing excellent service.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Family Room
Stayed in Aug 2025
Family
5 review
8.5/10
Very Good
Posted on Sep 25, 2025
Great location.Very close to Central Station.The pillows were too soft and could be of better quality, and the shower room had no door. We stayed 5 nights in a room for 3 adults, but on 2 of those days, housekeeping didn’t provide towels for the third person, and on some days the cups weren’t washed. Breakfast was the same every day, which became a bit repetitive. On the positive side, the hotel provides a water dispenser with refillable bottles at the entrance, which is very convenient.
6/8
Response from Property: Dear Guest,Thank you for sharing your detailed feedback following your five-night stay at Leonardo Vienna Hauptbahnhof. We are pleased to hear that our location and the convenient water dispenser with refillable bottles contributed positively to your visit.We are sorry to learn that aspects of comfort and room upkeep did not fully meet expectations, and that breakfast variety felt repetitive during your stay. Providing consistently prepared rooms and a satisfying start to the day is important to us, and we regret that your experience fell short of the standards we strive to deliver.We value your comments about bedding, bathroom layout, amenities, and breakfast, as they help us understand what matters most to our guests. Your observations are appreciated and will guide our ongoing focus on guest comfort and service consistency.We hope to have the opportunity to welcome you again for a more seamless and enjoyable stay.Kind regards,Milica KrojsGuest Relation Agent
Joycewee0206
Comfort Double Room
Stayed in May 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jun 17, 2025
Satisfy with my stay at leornado hotel. The room is amazingly comfortable and I like the cozy design at lobby. Location is super strategic and convenient, it just 6mins walking distance from Vienna Hbf. Will definitely come back again if I’m in Vienna
6/8
Response from Property: Dear Joycewee0206,Thank you for your great review!We are delighted to hear that you enjoyed your stay at Leonardo Vienna Hauptbahnhof. Your kind words about our comfortable rooms and cozy lobby design are greatly appreciated. It's great to know that our strategic location contributed to your positive experience.We look forward to welcoming you back on your next visit to Vienna. Best regards,Milica KrojsGuest Relation Agent
Guest User
Family Room
Stayed in Apr 2025
Travelling with friends
13 review
9.0/10
Great
Posted on Jul 23, 2025
Very close to Vienna Central Station. The room condition is good and clean. However, there is no door for the shower room, which could be awkward depending on who you are staying with. Also, there is no door for the shower booth, so you need to be careful not to splash water everywhere while showering.
Response from Property: Dear Subin,Thank you for your great review!It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. Regarding the room design, we would like to point out to you that the open bathroom design you mentioned is a special feature of our facility that we have introduced in the hope that our guests will find it unique and comfortable. We regret that this was not the case for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Reallljj
Comfort Double Room
Stayed in Apr 2025
Travelling with friends
2 review
9.0/10
Great
Posted on Jun 2, 2025
Very convenient for traveller and commuters. The room was very quiet and clean.
Response from Property: Dear Reallljj,Thank you for your great review!It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Anonymous User
Superior Twin Room
Stayed in Mar 2025
Solo traveller
4 review
9.0/10
Great
Posted on Jun 17, 2025
The hotel is just right across the train station. It is also a 5 mins walks to the bus station which takes you to the airport.
Response from Property: Dear Guest,Thank you for your great review!We are glad that you enjoyed your stay, especially the convenient location of our hotel..We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 12, 2025
We stayed only one night but we wanted to stay more because the room was very confortable, beautiful,.good location, and clean! I would like to come back again someday.
Response from Property: Dear Guest,Thank you for your great review!We are delighted to hear that you found the location to be convenient and the room to be both comfortable and clean.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in Aug 2025
Couple
4 review
9.5/10
Amazing
Posted on Sep 26, 2025
Excellent location for exploring Vienna.  3 minutes easy walk from train station (where you can find supermarket, restaurants and cafes) and 2 minutes walk from street car stop that can take you to city centre and all major attractions in 20min.  Room is clean and spacious and it is good that the toilet is separated from shower.  Supplies like cotton pads and body lotion, you’ll need to get them from reception which is fine.  The only thing to note is that the shower room does not have door.  Overall, good value for money.
Response from Property: Dear Irene,Thank you for sharing your feedback and for choosing Leonardo Vienna Hauptbahnhof. We are delighted to hear that our location near the main station and tram connections contributed to an enjoyable visit to Vienna.It is a pleasure to know you appreciated the clean, spacious room layout and the convenience of the separate toilet and shower. We are also glad the availability of additional amenities at reception was helpful.We value your note regarding the shower design and appreciate you highlighting the overall value. Your comments support our commitment to providing a comfortable and well-situated stay.We look forward to welcoming you again on your next trip to Vienna.Kind regards, Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in Sep 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Oct 12, 2025
Excellent property within 5 minute walk of Vienna Central Train Station (HBF). Great value!
Response from Property: Dear Guest,Thank you for your great review!We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Anonymous User
Comfort Double Room
Stayed in Feb 2025
Solo traveller
5 review
9.0/10
Great
Posted on Apr 27, 2025
Good location. Right next to the train station. East access to the main attraction.
Response from Property: Dear Guest,Thank you for your great review!We are glad that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Mary Tan LM
Comfort Double Room
Stayed in Jul 2025
Travelling with friends
3 review
8.0/10
Very Good
Posted on Aug 11, 2025
We are impressed on the first day but disappointed on the second day. Because no refill of coffee tea and tissue paper Overall is good to u, will recommend in future to friends and relatives
candychia40
Comfort Double Room
Stayed in Dec 2024
Couple
15 review
10/10
Outstanding
Posted on Mar 26, 2025
This hotel is in a perfect location, just a short walk from the train station, making travel very convenient. The breakfast was delicious with a good variety of options. The rooms were clean, comfortable, and well-maintained, ensuring a pleasant stay. I highly recommend this hotel for its convenience and comfort!
Response from Property: Dear Candychia40,Thank you for your great review!We are delighted to hear that you found the location to be convenient and the room to be both comfortable and clean. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests.We are glad that you would recommend us. This is the highest compliment we could hope for. Your satisfaction is our top priority, and it is always gratifying to know we have achieved our goal in making your stay memorable.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Family Room
Stayed in Jun 2025
Family
22 review
9.5/10
Amazing
Posted on Jul 27, 2025
the location is great and easy to access to trians and main attractions. somehie the clothes cannot be dry because of the ventilation system. otherwise the overall experience is great.
Response from Property: Dear Fumin,Thank you for your great review!We're delighted to hear that you found our location convenient and easily accessible to trains and main attractions. The Leonardo Vienna Hauptbahnhof strives to provide an ideal experience for our guests.Regarding your comment about the ventilation system, it's unfortunate to hear about your experience. We consider each feedback as an opportunity to re-evaluate our amenities and services to ensure we are meeting our guests' needs.We're glad to know that your overall experience was great and hope to have the opportunity to welcome you back in the future. Best regards,Milica KrojsGuest Relation Agent
Jiantianzhenlizi
Family Room
Stayed in Jun 2025
Travelling with friends
19 review
10/10
Outstanding
Posted on Jul 30, 2025
The place was quite clean. It's a bit out of the way from the city center, but the environment was great – clean and tidy. It sleeps three people, and an extra bed is available. Just a heads-up: the shower in the bathroom only has a half-panel, so you'll need to watch the angle carefully when showering to prevent water from splashing out.
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Sam_Sam.C
Superior Twin Room
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 9, 2025
Early check in was arranged and it’s great for us who just got off the the plane. The location is perfect for travelling to inner town and other cities.
Response from Property: Dear Sam_Sam.C,Thank you for your great review!We are glad that you enjoyed your stay, especially the convenient location of our hotel.Being able to accommodate an early check-in is indeed an added bonus, and we are glad it added to your comfort and convenience. We are always here to provide you with the best possible service and we look forward to hosting you again.Best regards,Milica KrojsGuest Relation Agent