To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.9
Service8.4
Cleanliness8.3
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All reviews(89)
Positive reviews(78)
Reviews with photos/video(17)
Convenient location(21)
Easy to get around(20)
Awesome rooms(18)
Great service(17)
Awesome stay(15)
Close to metro(14)
Negative reviews(11)
Guest User
Classic Twin With Extra Bed
Stayed in Mar 2025
Family
1 review
6.0/10
Posted on Apr 28, 2025
I booked a triple room for 3 adults and first I was given a room with one bed only, so, was forced to to get back to the reception with all the things and then they gave me a room with 2 beds and a smaller folding bed. Please pay attention, that they call 15m room - "triple".
Also, instead of proper door to the bath room, there was a sliding glass door with a hole instead of a handle which didn't provide any privacy.
All the facilities were very low, like for small kids, shower cabin is extremely small, no toiletries.
Poor pillows, bad matrasses.
To switch AC on/off you have to call to the reception.
Guest User
Classic Twin With Extra Bed
Stayed in Jul 2025
Family
39 review
6.0/10
Posted on Sep 11, 2025
Cleaning was not very good. During our stay the room wasn’t cleaned properly and cleaning staff took a personal item from the room. Asked the receptionist twice, but I didn’t get my item back.
Except for issue above I was satisfied.
Anonymous User
Classic Single Room Non smoking
Stayed in May 2025
Business traveller
1 review
9.0/10
Great
Posted on Jun 7, 2025
Good service and location
Response from Property: Dear guest,Thank you for your feedback. We’re glad you enjoyed our service and location, and we truly appreciate you sharing photos of our hotel’s interior. We look forward to welcoming you again.Warm regards,AUSTRIA TREND HOTELSHOTEL ANANAS ****
Franc007
Classic Double Room
Stayed in Jun 2025
Couple
7 review
9.0/10
Great
Posted on Jul 27, 2025
Great place to stay for some nights, close to the U-Bahn Station and many bars and restaurants around.
Response from Property: Dear guest: Thank you for your review. We’re happy you enjoyed the location and nearby amenities, and we hope to welcome you again.Warm regards,AUSTRIA TREND HOTELSHOTEL ANANAS ****
Guest User
Classic Twin With Extra Bed
Stayed in May 2025
Family
1 review
4.0/10
Posted on Jun 30, 2025
Hotel needs urgent renovation. During 3 night stay we have changed room 3 times due to problem with AC not working.
Response from Property: Dear guest,We are truly sorry for the inconvenience you experienced during your stay, especially having to change rooms multiple times. We understand how frustrating this must have been and appreciate your patience. Your feedback is very important to us, and we will address the AC issues as a priority. We hope you might give us another chance in the future.Warm regards,AUSTRIA TREND HOTELSHOTEL ANANAS ****
Guest User
Classic Twin With Extra Bed
Stayed in May 2025
Family
2 review
7.0/10
Posted on Jun 12, 2025
Air conditioning was nonexistent....room was like a sauna @ night time
No dinner offered in hotel.... would have liked the option to eat in @ least once
Response from Property: Dear K,We are very sorry to hear about the discomfort you experienced due to the lack of air conditioning, and we understand how difficult that must have made your nights. We also appreciate your feedback regarding the absence of dinner service — we understand that having the option to dine in can make a stay more convenient. Your comments will be shared with our team so we can work on improving these aspects for future guests. We hope you might consider giving us another opportunity to provide you with a better experience.Sincerely,AUSTRIA TREND HOTELSHOTEL ANANAS ****
Noudi
Classic Double Room
Stayed in Oct 2024
Solo traveller
12 review
10/10
Outstanding
Posted on Jan 27, 2025
This hotel is a great find and is infront of the metro station. Very accessible and easy to navigate
Guest User
Classic Double Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 8, 2025
Excellent breakfast and service without hesitation. Hair dryer in our room blew up, reported and replacement fitted by maintenance man within 20 minutes. Short walk to U-Bahn so easy to get wherever you wanted to go without having to walk miles, handy for older couple like us
Response from Property: Dear guest,Thank you for your wonderful review. We’re delighted you enjoyed our breakfast and service, and we’re glad our team was able to quickly resolve the hair dryer issue for you. It’s great to know our location and proximity to the U-Bahn made getting around Vienna easier and more comfortable for you. We truly appreciate your kind words and hope to welcome you back soon.Warm regards,AUSTRIA TREND HOTELSHOTEL ANANAS ****
Guest User
Classic Twin With Extra Bed
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Sep 5, 2025
Room was spacious. Location was good and nearby the train station.
Response from Property: Dear Guest,thank you for your review! We’re glad you enjoyed the spacious room and found our location convenient, especially being close to the train station. We look forward to welcoming you back soon and making your stay even more enjoyable.Ananas Team
Guest User
Classic Double Room
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 8, 2024
Hotel is located near train station. Room is clean and check in is easy
Santiago Meneses
Classic Twin Room
Stayed in Oct 2024
Business traveller
7 review
10/10
Outstanding
Posted on Nov 16, 2024
Very nice the hotel
Guest User
Classic Single Room Non smoking
Stayed in Oct 2024
Solo traveller
4 review
9.5/10
Amazing
Posted on Nov 18, 2024
Good location, 30 min by foot from the city center or 100m from the metro station. Managed to find a free (weekend) parking spot in front of the hotel with ыщьу help from a hotel staff member. Everyone was kind and helpful. Room was clean and in good shape. The only thing it did lack was a socket near a bed. Breakfast was good and for a reasonable price,
Guest User
Classic Double Room
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 14, 2025
Good location. Very good hotel service.
Response from Property: Dear guest,Thank you for your kind words. We’re glad you enjoyed the location and our service, and we look forward to welcoming you again.Sincerely,AUSTRIA TREND HOTELSHOTEL ANANAS ****
Anonymous User
Classic Twin Room with Bathtub
Stayed in Nov 2024
Travelling with friends
20 review
8.5/10
Very Good
Posted on Jan 3, 2025
Stuff is nice, location a bit far and the facilities are old.
Anonymous User
Classic Twin Room with Bathtub
Stayed in Nov 2024
Travelling with friends
1 review
5.0/10
Posted on Dec 30, 2024
bad location, unfriendly staff, old hotel, bad experience