To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.2
Service9.3
Cleanliness9.2
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All reviews(109)
Positive reviews(8)
Reviews with photos/video(5)
Delicious breakfast(4)
Friendly staff(4)
Negative reviews(1)
Skyshanghai
Luxury Room
Stayed in Jul 2023
Solo travellers
23 review
8.0/10
Very Good
Posted on Aug 14, 2023
Super good location. Close to some landmarks and transport. Great breakfast. Front desk was overly enthusiastic and helpful with everything. One small issue is that in my room some of the lightbulbs (2) did not work and I would think for a five star hotel they would pay attention to these small details and uphold a higher standard. But otherwise a really great stay and will return again next time.
Guest User
Luxury Room
Stayed in Apr 2025
Couples
19 review
5.2/10
Posted on May 5, 2025
We booked a city view room, but the room we were given had two large air conditioning vents outside the window. There was no way to open the window.
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Guest User
Superior Room
Stayed in Nov 2024
Solo travellers
10 review
10.0/10
Outstanding
Posted on Dec 24, 2024
Great~ Unexpectedly beautiful
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Guest User
Luxury Extended Room
Stayed in Jun 2024
Family
75 review
8.5/10
Very Good
Posted on Jul 27, 2024
Facilities: The hair dryer is a bit old and toothbrushes are only provided upon request
Service: The service staff are quite enthusiastic and speak English, so communication is barrier-free
Environment: The location is very convenient and many attractions can be reached on foot
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Wenjing
Junior Suite
Stayed in Jul 2024
Family
14 review
10.0/10
Outstanding
Posted on Aug 20, 2024
The first choice of Vienna hotel.
Impeccable in every aspect.
The hotel actually has a smart toilet, which is rare in Europe.
The restaurant in the hotel is Michelin, breakfast and dinner are very good
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Guest User
Luxury Room
Stayed in May 2024
Travel with friends
1 review
8.5/10
Very Good
Posted on Jun 16, 2024
I arrived in Vienna worried because there was no response to my confirmation email through Trip.com, but the staff welcomed me kindly and I stayed for three nights in a pleasant environment. However, because the U2 line was under construction, transportation was a bit inconvenient. Other than that, it was an overall satisfactory stay.
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Guest User
Stayed in May 2024
Couples
15 review
7.0/10
Posted on Jun 11, 2024
The decoration style of the hotel is unique and exquisite, the breakfast is very exquisite, but the room cleaning is really poor. The room is often not equipped with toiletries. What's more ridiculous is that the waiter broke the tea cups and fairness cups we brought with us without explaining the situation. The management in this aspect is relatively poor. Due to the language barrier, I didn't care about the tea cups, but I will not consider staying in this hotel in the future.
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MTw
Luxury Room
Stayed in Aug 2023
Business travellers
25 review
10.0/10
Outstanding
Posted on Sep 17, 2023
It's very good. The hotel service is very good. Every staff is very nice. The breakfast is also very rich. The location is also very good. However, there are some small shortcomings. Maybe my room is located relatively low and close to the road, so the noise is quite loud. There is no twin room available on the night of check-in