Xinglong Ramada Hot Spring Resort Wanning

Xinglong Ramada Hot Spring Resort Wanning Reviews

Xinglong Ramada Hot Spring Resort Wanning

Huikang Avenue (Building B4, Victoria Villa Area), Wanning, Hainan, ChinaView Hotel Details
Xinglong Ramada Hot Spring Resort Wanning
Xinglong Ramada Hot Spring Resort WanningXinglong Ramada Hot Spring Resort WanningXinglong Ramada Hot Spring Resort Wanning
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Guest Reviews of Xinglong Ramada Hot Spring Resort Wanning

7.9/10
1261 review
Verified reviews
Location8.0
Amenities7.6
Service8.0
Cleanliness8.0
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All reviews(1261)
Positive reviews(1098)
Reviews with photos/video(519)
Relaxing hot springs(278)
Friendly front desk staff(80)
Perfect for kids(62)
Tasty food(42)
Too many mosquitoes(22)
Negative reviews(163)
CLAUDIA
Hot Spring Room - Mountain-View (Double Bed)
Stayed in Oct 2024
Couples
2 review
6.0/10
Posted on Nov 27, 2024
The hotel has potential but is very neglected.  The service in the restaurant is mediocre.  The room has some neglected details but overall it was the best part of our stay. The private hot springs in the room was what we enjoyed the most.
Response from Property: 尊敬的賓客,非常抱歉給您帶來了不好的入住體驗,也感謝您提出的問題,我們將反饋相應部門進行處理,並檢查維護,我們將嚴格管控各部門的工作,也希望您給我們一次整改的機會,歡迎您下次入住體驗,絕不會再讓您失望,祝您旅途愉快!
Dongfanghuayuan
Garden Hot Spring Room (2 Beds)
Stayed in Mar 2024
Couples
17 review
6.0/10
Posted on Apr 8, 2024
This hotel, which might have been the best hotel In Xinlong town decades ago, must face the reality now in 2024. Farewell to the Golden Age of Deng Xiao Ping and government leaders's visit and restart the modern hotel management. The old facilities poorly maintained. Hot spring in doubt if it is natural spring Water, you don't have to add any "Chinese m edicines" No help at all when guest is in serious health troubles of insect allergies at all. I like the beauty and quiet neighborhood of tropical island, birds singing songs. 真可惜
Response from Property: 尊敬的賓客,非常抱歉給您帶來了不好的入住體驗,也感謝您提出的問題,我們將反饋相應部門進行處理,並檢查維護,我們將嚴格管控各部門的工作,也希望您給我們一次整改的機會,歡迎您下次入住體驗,絕不會再讓您失望,祝您旅途愉快!
少荃
Hot Spring Room - Mountain-View (Double Bed)
Stayed in Jan 2023
Family
2 review
4.0/10
Posted on Feb 25, 2023
Not recommend for anyone who wants to relax and enjoy. Even water is unmanageably hot or cold at its own wish.
Response from Property: Dear guests, I am very sorry to bring you a bad stay experience, and thank you for your questions. We will feed back to the corresponding departments for handling and inspection and maintenance. We will strictly control the work of each department, and I hope you will give us a chance to correct it. Welcome to your next stay experience, and you will never be disappointed again. I wish you a pleasant journey!
Bear
Garden Hot Spring Room (2 Beds)
Stayed in Mar 2025
Family
37 review
8.5/10
Very Good
Posted on Apr 9, 2025
Although it has a sense of age, there are many tour groups staying here, so it is still quite lively and popular. The biggest advantage is that it is very close to places like the folk streets on foot, so you can experience the town's fireworks. The hot springs have time limits, but the hotel front desk will notify you in time.
Original TextTranslated by Google
Response from Property: Dear guests, we are very glad that you chose to stay in our hotel during your trip to Wanning. We are also very happy that you had a good stay experience in our hotel. We are honored by your recognition and praise of the hotel! The hotel is always committed to providing the warmest and most meticulous service for every visit to your hotel. Your satisfaction is our driving force for progress!
Guest User
Garden Hot Spring Room (Double Bed)
Stayed in Mar 2025
Family
8 review
10.0/10
Outstanding
Posted on Apr 7, 2025
The room is spacious, the environment is very quiet, the hot spring water is good, so we stayed there for the hot spring. We had a pool for ourselves because we were bringing a baby and my parents. The hot spring management staff was very nice and set up two pools with the right temperature. After washing with the hot spring water, my body felt smooth, which was great!
Original TextTranslated by Google
Response from Property: Dear guests, we are very glad that you chose to stay in our hotel during your trip to Wanning. We are also very happy that you had a good stay experience in our hotel. We are honored by your recognition and praise of the hotel! The hotel is always committed to providing the warmest and most meticulous service for every visit to your hotel. Your satisfaction is our driving force for progress!
Guest User
Garden Hot Spring Room (Double Bed) (Special Promotion)
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The room is on the 5th floor, which is higher than the supermarket. The front desk service is very good and the environment is very elegant and quiet. The environment is not bad. Recommended to stay. You can also book ** hot springs. It's a private hot spring. It's very good. The window view is very good.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! I am really excited to see your simple yet profound praise, and you recognize our service so much ~ The hotel only seeks to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Your encouragement is the greatest support to the hotel. We will serve every guest attentively and look forward to meeting you next time. All the staff of Wanning Xinglong Ramada Hot Spring Resort are looking forward to your visit again and wish you a happy life and happy every day!
Wutongtingfeng
Hot Spring Room - Mountain-View (Double Bed)
Stayed in Mar 2025
Family
18 review
9.0/10
Great
Posted on Apr 12, 2025
Location: It's a bit remote. It would be more convenient to drive by yourself. You need to drive in from a small road, but it's not far from the Botanical Garden and Luwan Ranch. The package comes with a ticket, and there is also a food city nearby. Facilities: The room was average, I missed the public hot spring time (you also need to make an appointment in advance), the room balcony has its own hot spring (I personally feel it has the same effect as a bathtub), but I didn't expect the hotel to have no charging stations. Environment: How should I put it? It has the high-end feeling of a resort hotel surrounded by gardens, but also has the broken feeling of living in an abandoned manor. Service: The hotel restaurant closed at around 7pm. I don’t know if it was due to the difference in local schedules, but the coconut chicken they served was very dry, and the other contents of the set meal were not introduced. Fortunately, the hotel and the platform finally coordinated a satisfactory result on the free tickets. In short, the main focus is on cost-effectiveness. I don't have any high rigid requirements. I just want to spend a day in Xinglong and experience the hot springs. Staying in this hotel for one night is a very good choice~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and recognition. The hotel will listen to your feedback, make corresponding adjustments and optimizations, and strengthen the service awareness training of hotel staff. If you have any hotel accommodation problems during your stay, you can contact the front desk in time. The staff will solve the problem for you as soon as possible and strive to make your stay more comfortable and satisfactory. I wish you a happy life and smooth work~
Hainanxiexiaoxiao
Garden Hot Spring Room (2 Beds)
Stayed in Jul 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Aug 22, 2024
The hotel's tropical green plants are neatly built, and the hot spring pool is in the dense forest beside the Sun River. The temperature is not as high as in Sanya, but it is very comfortable. The infinity pool and children's pool in the park are very attractive. Children really like it. There are many people of the same age here and they have a lot of fun.
Original TextTranslated by Google
Response from Property: Hello dear guests! I am really excited to see your simple and profound praise, and you also recognize our service so much~ The hotel only strives to provide the most considerate and meticulous service to every guest and bring a value-for-money experience to every guest . Your encouragement is the greatest support for the hotel. We will serve every guest with heart and look forward to meeting you next time. All the staff of Wanning Xinglong Ramada Hot Spring Resort Hotel look forward to your visit again and wish you a happy life~ Have fun every day!
Guest User
Garden Hot Spring Room (2 Beds)
Stayed in Jul 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Aug 22, 2024
I like the hotel room very much. It is spacious and comfortable, with complete facilities and the bed is very comfortable. Especially the panoramic balcony with the sunken pool, I fell in love with it at first sight. It is very comfortable to soak in the hot spring and watch the sunset, drink a cup of coffee and eat some Xinglong specialty snacks! The staff are very enthusiastic and the service attitude makes people feel warm
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Wanning Xinglong Ramada Hotel. Your satisfaction is the driving force for the hotel to move forward. The best advertisement is the recommendation from guests by word of mouth. Just come often! We are very honored. Our services can be recognized by you. Wish you: Good luck at work and a good mood every day O(∩ _∩ )O~3) Looking forward to your next stay!
Anonymous User
Garden Hot Spring Room (2 Beds)
Stayed in Jul 2024
Other
1 review
10.0/10
Outstanding
Posted on Aug 18, 2024
The hotel environment is good, and the front desk upgraded it for me. The river view is good, the hot springs are comfortable, and the hotel also provides free breakfast for children, thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you sincerely for choosing to stay at Ramada Wanning Hot Spring Resort! We are very honored to receive your sincere comments. "Meticulous service, personalized service" has always been the standard of our hotel service, and we strictly abide by "guest first" as the purpose of our daily work. "Worry about the guests' concerns and think about what the guests want", every one of our employees hopes to provide you with the most considerate service and give you the most warm and comfortable stay experience. This is what every one of our employees has been working towards. ! Thank you for your trust, affirmation and support in us. The hotel will not live up to this heavy trust, and will demand itself with higher standards to provide higher quality services to every guest! We eagerly look forward to welcoming you to Wanning Ramada Hot Spring Resort again, and wish you a happy life!
Guest User
Garden Hot Spring Room (2 Beds)
Stayed in May 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jun 30, 2024
I'm satisfied with the room. I stayed here on a temporary business trip. The ladies at the front desk were very helpful and even lent me an umbrella when it rained. It was really heartwarming. There are many breakfast options and the hot springs are very comfortable. It was a very happy experience.
Original TextTranslated by Google
Response from Property: Dear guest, I am very glad that you chose to stay at our hotel during your trip to Wanning. I am also very happy that you had a good stay experience in the hotel. We are honored by your recognition and praise of the hotel! The hotel is always committed to providing you with the most warm and meticulous service every time you visit the hotel. Your satisfaction is our driving force!
Guest User
Garden Hot Spring Room (2 Beds)
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 30, 2024
After checking out, I forgot my tablet at the hotel. The hotel took the initiative to call me and tell me that I must give it a good review if I can’t find the money! The location and facilities of the hotel are also good, not far from surrounding attractions and Internet celebrity snacks.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Wanning Xinglong Ramada Hotel. Your satisfaction is the driving force for the hotel to move forward. The best advertisement is the recommendation from guests by word of mouth. Just come often! We are very honored. Our services can be recognized by you. Wish you: Good luck at work and a good mood every day O(∩ _∩ )O~3) Looking forward to your next stay!
Guest User
Garden Hot Spring Room (2 Beds)
Stayed in May 2024
Family
32 review
2.0/10
Posted on Jun 30, 2024
I ordered breakfast included, but was deceived. The so-called buffet was just a plate of steamed buns served by the elder sister. Don't even think about coffee and milk, the restaurant doesn't even have air conditioning. The rooms are shabby and the facilities don't work very well. Don't make any decisions, everyone.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for bringing you a bad stay experience, and thank you for your suggestions. 1. Due to the small number of guests staying that day, breakfast was temporarily changed to 8 o'clock. One porridge is eight kinds of snacks and one kind of porridge. 2 , Western restaurant central air conditioning maintenance, electric fan temporary replacement. 3. This room has been repaired due to a sudden water leak in the upper bathroom. I hope you can understand and welcome your next stay. We will never let you down again. I wish you a happy journey!
Guest User
Garden Hot Spring Room (2 Beds)
Stayed in May 2024
Solo travellers
1 review
9.7/10
Amazing
Posted on Jun 14, 2024
The hotel is in a very good location and is very convenient for visiting Xinglong. The room is very nice, there is a hot spring and swimming pool, and the greenery is very good. It feels like living in a tropical rain forest. Recommended~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Sincerely thank you for choosing to stay at Ramada Wanning Hot Spring Resort! We are very honored to receive your sincere comments. "Meticulous service, personalized service" has always been the standard of our hotel service, and we strictly abide by "guest first" as the purpose of our daily work. "Be anxious about the guests' concerns and think about what the guests want". Every one of our employees hopes to provide you with the most considerate service and give you the most warm and comfortable stay experience. This is also the direction that every one of our employees has been working hard towards. ! Thank you for your trust, affirmation and support in us. The hotel will not live up to this heavy trust, and will demand itself with higher standards to provide higher quality services to every guest! We eagerly look forward to welcoming you to Wanning Ramada Hot Spring Resort again, and wish you a happy life!
Guest User
Hot Spring Mountain-View Joyful Family Suite
Stayed in May 2024
Family
14 review
10.0/10
Outstanding
Posted on Jun 10, 2024
We chose the parent-child suite here for this family trip. The facilities, hygiene, environment and services are very good. What the children like most is the children's bunk bed. The hotel also thoughtfully placed children's soft floor mats, children's toothbrushes and There are children's slippers, there is a children's playground indoors to catch claw machines, and outside you can soak in hot springs, swim and play in the water. It is enough to play in the hotel without any hassle. The price is really worth it👍
Original TextTranslated by Google
6/8
Response from Property: Dear guest, I am very glad that you chose to stay at our hotel during your trip to Wanning. I am also very happy that you had a good stay experience in the hotel. We are honored by your recognition and praise of the hotel! The hotel is always committed to providing you with the most warm and meticulous service every time you visit the hotel. Your satisfaction is our driving force!