Hotel Gem

The GEM Hotel in Wrocław is a great place to stay. It's in a quiet neighborhood, yet within easy reach of the city center. The rooms are clean and well-maintained, and everything works as it should. The staff is friendly and helpful, without being overly polite. Breakfast is delicious and fresh, with something for everyone. A big plus is the area surrounding the hotel, offering plenty of opportunities to relax after a long day. Definitely a place you'll want to return to.

The water dispenser in the hallway, available to all hotel guests, was a disaster. Every time it was used, it switched on by itself, making such a loud noise that it even woke me up. I also wasn't happy with the minibar's contents. There was no indication anywhere that using the minibar was not free, which I felt was unfair. Furthermore, it was completely stocked with alcohol – not ideal for people with alcohol problems or those who prefer not to consume alcohol. Otherwise, the hotel was generally good. The breakfast was delicious and plentiful, and the rooms were nicely furnished. However, one disappointment was that I had been really looking forward to swimming in the hotel pool and using the sauna – both of which were advertised as included. Neither the website nor a previous phone call mentioned that these facilities had been closed for renovations for over three weeks. Overall, I was satisfied and would give the hotel a second chance 🙋🏼♂️🌹

Friendly, family atmosphere. Delicious food.

Frühstück war nicht so gut. Nur eine marmeladesorte. Harte nur weissee Brötchen. Alles in allem einfach etwas dünn. Bezrteil aber jeder anders sicherlich.