Radisson Blu Hotel, Wroclaw

"Walking distance to market square but may take a while. Hotel is clean and the receptionist are welcoming. Luggage can be left on the lobby after checkout"

Hotel Altus Palace - Destigo Hotels

"I had a wonderful stay at Hotel Altus Wrocław. The hotel is exceptionally clean, and the design is absolutely beautiful — luxurious, elegant, and truly “wow” from the moment you walk in. The interior details are impressive and give a very high-end feeling. The staff were friendly, warm, and very helpful throughout my stay, which made the experience even more pleasant. All of the amenities feel premium and well-maintained. The room itself was fantastic — stylish, comfortable, and very well equipped. Another big advantage is the location. The hotel is conveniently located close to the train station, making it very easy to travel around the city. Highly recommended for anyone visiting Wrocław!"

Platinum Palace Boutique Hotel & Spa

"Dear Mr. Zbaski, I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding a recent experience I had at the Platinum Palace Boutique Hotel on August 17, 2023. As a long-standing and loyal patron of your establishment for over five and a half years, I feel compelled to address the unfortunate incident that transpired during my visit. My journey with Platinum Hotel began in earnest when I hosted my wedding event at your venue on June 14, 2018. Since that memorable day, both my family and I have consistently chosen Platinum Hotel as our preferred destination for our periodic trips to Wrocław, averaging three visits per year. We have consistently indulged in your esteemed spa services and savored exquisite meals at your restaurant, contributing substantially to the hotel’s revenue. Last December, I received a thoughtful gift voucher from a family member in Wrocław, specifically for spa services at Platinum Hotel. Given our regular patronage, my wife and I naturally decided to utilize the voucher during our visit in August. On the appointed day, we eagerly handed over the vouchers to the spa representatives after enjoying a rejuvenating spa experience. Subsequently, we relished a sumptuous meal at your restaurant. However, to my utter astonishment, our experience took a disappointing turn during checkout. We were informed that the vouchers were no longer valid as they had supposedly expired at the end of June, which was merely seven weeks prior. It was disheartening to learn about this expiration date as it had not been conveyed to us when the vouchers were presented. We were further dismayed when the hotel staff conveyed their inability to honor the value of the vouchers. This treatment was not only unfair but also fell far short of the standards one would expect from a prestigious 5-star hotel. The refusal to recognize the purpose of a gift and the insistence on monetary gain over customer satisfaction left me deeply dissatisfied. I believe that manipulating the expiration date on non-refundable gift vouchers is a practice that prioritizes profit over providing genuine hospitality and customer service. I implored the staff for reconsideration, but regrettably, my pleas were met with indifference. This lack of understanding and empathy towards a loyal customer who had effectively paid for services not rendered is both disappointing and unacceptable. After having consistently invested a significant amount of money in your services, products, and dining experiences over the years, I have reluctantly arrived at the conclusion that Platinum Palace Hotel no longer deserves my patronage, nor that of my family members. I believe that other establishments, such as Topacz Hotel and Spa Services, will treat their clients with the respect, fairness, and customer-centric approach that I had previously associated with Platinum Palace Hotel. Sincerely,"

Apartamenty Sky Tower z Jakuzzi Przy Oknie by Bqqk

Great Polonia the Granary la Suite Hotel

"Amazing breakfast, clean rooms, super close to city center and proper service from local crew) highly recommend!"