Guest User
July 19, 2024
On the first day I checked into the hotel, there were bugs on the stools, and on the second day there was a long hair in the fried rice for breakfast. When I went to renew my room in the afternoon, the front desk took my mobile phone to look at it on the pretext of checking the order, but in fact, it gave a positive review of the order from the previous night.
Regarding the hotel's measures, they changed my room on the first night (but when I entered the room, I found that there was no towel, so my aunt put it away) and gave me a glass of good night milk. Regarding the matter at the front desk the next day, I have contacted the Ctrip platform. The comments have been deleted, and both the platform and the hotel have taken corresponding measures to make up for this series of bad behaviors.
Since I have accepted the hotel's compensation, I will make rational comments without emotions and only describe the facts truthfully. I have stayed at Yangxi for about four or five days. The above experience is for reference only. I do not make any inflammatory remarks or negative comments.
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