No.309 Zhongshan Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Madison Yellow Crane Tower Hotel Wuhan
9/10
Good
1689 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.1
Filter by:
Sort by:
All reviews(1689)
Positive reviews(1631)
Reviews with photos/video(401)
Friendly front desk staff(256)
Convenient location(255)
Easy to get around(249)
Many amenities(100)
Close to metro(93)
Delicious breakfast(91)
Perfect for business trips(37)
Negative reviews(58)
Coop84
Deluxe Big Bed Room
Stayed in May 2024
Travel with friends
53 review
10.0/10
Outstanding
Posted on Jul 3, 2024
Clean hotel with helpful staff. Rooms with bathtubs had a great sofa too and projector screens. Nice location to the art area. Decent breakfast
Response from Property: 親愛的賓客,您的滿意就是我們的最大動力,感謝您的好評,我們會繼續努力提升服務質量,讓您擁有更好的入住體驗!
Guest User
Queen Room
Stayed in Dec 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jan 16, 2025
Really good services.
Response from Property: 您的滿意就是我們的最大動力,感謝您的好評,我們會繼續努力提升!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
22 review
8.0/10
Very Good
Posted on May 4, 2024
The location of the hotel is very convenient. You can get to Yellow Crane Tower Park in ten minutes. Xiaodongmen Subway Station is just downstairs. The transportation is very convenient.
The check-in service at the front desk was enthusiastic. They were very helpful in arranging rooms for us and our friends. They also gave souvenirs to the children when we left. They were very considerate.
The room space is ok and the sanitary facilities are basically satisfactory. The air conditioner is also quite comfortable. Water is delivered regularly every day and tea bags and coffee bags are provided.
Original TextTranslated by Google
Response from Property: 親愛的顧客,感謝您的美譽,您的滿意是我們最大的動力!我們已經收到您的建議,並馬不停蹄地開始改進。
Guest User
Superior Queen Room
Stayed in Jul 2024
Other
16 review
2.0/10
Posted on Aug 19, 2024
1. Four-star hotels don’t have matches
2. The room is very poorly soundproofed. The cleaning lady kept chatting loudly outside the door for several days.
3. The small refrigerator made a lot of noise. I thought it was the filter. I cleaned it myself but it didn't make any difference. When I pulled the refrigerator out, it was full of dust. I thought the aunt would clean it up. It was the same as when I left.
4 A bag of garbage was clearly placed in the room, but the aunt continued to stay in the room as if she didn't recognize me.
5 When checking out downstairs, the front desk asked if there was anything I was not satisfied with. After I told them, they ignored me and did not respond.
6 After checking out, the hotel customer service called me and told me what I was not satisfied with. The customer service only asked me not to give a bad review and to compensate with a discount. You didn't mention any improvement.
Advantages Good location near Xiaodongmen subway station
Original TextTranslated by Google
Response from Property: Dear customer, hello! We are very sorry for the uncomfortable experience you have experienced. We have received your suggestions and have made improvements. Thank you for your valuable suggestions and hope that you will have a better experience next time you stay here!
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travellers
15 review
2.0/10
Posted on Dec 3, 2023
The service is terrible, obviously the level of a single hotel, not as good as a room. When you enter, there is a bunch of hair, which is disgusting. Let's change the room. There is cigarette ash in the water cup, and there are holes in the linens. What kind of hotel is this? Bad review Absolutely bad review
Original TextTranslated by Google
Response from Property: Dear customer, hello! We are very sorry for the uncomfortable experience you have experienced. We have received your suggestions and have made improvements. Thank you for your valuable suggestions and hope that you will have a better experience next time you stay here!
Guest User
Superior Twin Room
Stayed in Feb 2024
Family
7 review
2.0/10
Posted on Apr 1, 2024
The hotel link is very poor, be careful.
1. There is no independent elevator, and it is used together with foot bath and other occasions.
2. The room is generally clean and there are bugs
3. There is no hot water and the service attitude is extremely poor. They said they were off work at around 10 o'clock and no one cared.
4. The price is not cheap, relatively speaking, the cost performance is very poor, it is not the real Huazhu
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! We are very sorry for the bad stay experience. Thank you and your friends for choosing Royalton Hotel Huanghelou and staying for two nights. We apologize again for the hot water temperature problem on the second night. Although the hotel offered to change your room, However, we were unable to satisfy you. The front desk staff brought souvenirs and other gifts to your door to apologize as soon as possible, but you did not open the door for understanding. We apologize to you again! I hope you and your friends will have a better experience next time. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Aug 2023
Family
15 review
10.0/10
Outstanding
Posted on Sep 9, 2023
I initially ordered a large bed. When the front desk saw that we had children with us, they offered to upgrade us to a family room. Thank you very much🌹
The transportation is convenient. It is just outside Xiaodongmen Station on Line 7. It is very convenient to transfer to Line 2 to Jianghan Road. It is very close to the Yellow Crane Tower. You can see it from the room. You can choose to walk there or take the subway. It's also very close to Liangdao Street, so choosing their home is a more correct choice.
Breakfast is also good. There are local specialties and regular breakfasts. The price is not expensive and the price-performance ratio is relatively high.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your visit, and also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue moving forward. I hope There are more opportunities to serve you!