Hotels in Hankou Railway Station Area, Wuhan

A truly impeccable stay. The hotel, rooms, facilities, and service were all excellent, but three things particularly impressed me: 1. The breakfast spread featured every Wuhan breakfast specialty imaginable. Unfortunately, as I was dining solo, I could only sample a few, as pictured. I'm very grateful to a staff member; when I inquired about Re-gan-mian (hot dry noodles), she thoughtfully arranged for the noodle station chef to prepare half a bowl of Re-gan-mian and half a bowl of beef noodles for me. This thoughtful gesture allowed me, with my modest appetite, to savor an extra local delicacy! 🥰 2. The gym equipment was well-arranged and exceptionally well-maintained, easily one of the best hotel gyms I've ever encountered. In terms of detail, the dumbbell weight increments were perfectly graduated, ideal for progressive overload. The lat pulldown machine offered a more comfortable and effective pull than even traditional pull-ups, easily outperforming the standard bar-style machines found in most gyms. I didn't take photos of other equipment and facilities, so I won't describe them individually. Despite only staying one night, I dedicated a full hour to the gym on my arrival day and another two hours the next morning. The two hours on the second morning were specifically to work off that exceptionally generous breakfast! 😂 3. Every single staff member greeted me with genuine smiles and warm welcomes. This is a level of service I haven't experienced in any other hotel, even other Sheratons. I believe the hotel has truly invested significant effort into cultivating its corporate culture and in staff training and motivation. 👍 Finally, a quick note: these days, most hotels remind guests to leave five-star reviews, sometimes even providing specific text. I don't really mind, and I usually comply. In contrast, their approach of asking to connect on WeChat felt much more natural and less transactional. It felt like they were genuinely earning repeat business through outstanding service, rather than just soliciting reviews. Of course, there's nothing inherently wrong with soliciting reviews either; I only copy and paste such text if I genuinely feel positive about the overall experience. However, there's a significant difference between mere satisfaction and truly exceeding expectations – and alas, there's no option for a six-star rating! Therefore, I've written this detailed review to commend and sincerely thank the Sheraton Wuhan Hankou for its outstanding service. ❤️❤️❤️

Service: Service personnel at reception speaks to too many customers at the same time. Especially those not waiting in line should be made waiting until it is their turn. After ordering extra 4 x half liter bottles of water we received complaints of needing too much water. Either ask for extra money or not, no one will complain about paying some extra for water. But stop the indecisive complaining towards the customer. Cleanliness: The carpet in the room had many dirty spots and especially near the entrance door it didn’t look clean. Also in the bathroom the faucet of the bathtub was rather old and moveable where it should not be. Price: Good price

I have lived in Wuhan for a long time and have always heard that this hotel is very good, but I haven't stayed here. These days, my friend came to Wuhan to experience it. First of all, when I just checked in at the hotel, Aaron at the front desk was very enthusiastic. He greeted me with a smile, took the initiative to ask about my needs, and quickly checked in for me. This efficient service made me feel very comfortable and instantly had a good impression of this hotel. During my stay, I came into contact with various staff members of the hotel, from waiters to security personnel, everyone was very enthusiastic and professional. They not only took the initiative to help me, but also patiently answered all my questions. Once, I forgot to bring a charger, and the room attendant immediately sent me a spare charger, which touched me very much. During the hotel stay, I noticed that the staff handled the details very well. The facilities in the room are complete and cleaned very cleanly. Every morning, the room attendant would make my bed and change the towels for me, which made me feel the warmth of home. Here, I would like to give special praise to the hotel's service attitude. Whether it is the front desk receptionist, room attendant, or security personnel, they treat every guest with a sincere smile and a warm attitude. This kind of service attitude made me feel respected and cared for, and made me feel at home. Overall, I was very satisfied with this accommodation experience. The hotel's service exceeded my expectations and made me feel the warmth of home. It was a very good trip!

The hotel facilities are top-notch! I loved the modern design and the convenient smart controls. Rooms are spacious, and the bathrooms are well-designed with separate wet and dry areas. The mattress was incredibly comfortable – just the right firmness. Breakfast was fantastic, with a wide variety of delicious options. Definitely great value for money, I highly recommend it! The panoramic room is an absolute must-book! The floor-to-ceiling windows provide breathtaking, expansive views, with the entire city nightscape laid out before you. The room is elegantly furnished, and all amenities are brand new and function flawlessly. Enjoying a quiet drink by the window in the evening truly sets the perfect mood. What a memorable stay!

This hotel is really good, and the hygiene is also very good. It is worth recommending. The front desk service of this hotel is also very good, and the check-in efficiency is also very fast. I will also recommend friends to stay in this hotel. The hotel's breakfast is also very rich, with both Chinese and Western food. The service of the lady at the front desk of this hotel is also very good. She arrived at the store in the morning in advance and helped to upgrade the check-in. She was very flexible and chatted with us. The air conditioning in the room is also very powerful, and the mattress is very comfortable to sleep on. It is the first choice for business trips and travel. I will come again next time!

Each stay at Fairmont Wuhan is always a delightful experience. The sophisticated and elegant French-inspired design is truly stunning. I was particularly impressed by the hotel's swimming pool and breakfast. The pool is exceptionally well-designed, spacious, with crystal clear water and comprehensive facilities, making it an ideal spot for relaxation. The breakfast is also a major highlight, offering a vast array of choices. It features not only standard Western and Chinese options but also many authentic Wuhan specialties like Re Gan Mian (Hot Dry Noodles) and beef noodle soup. The authentic flavors were a delightful surprise. The fruit and drink sections were promptly replenished, and the overall service was attentive and thorough. The hotel's convenient location, coupled with excellent surrounding amenities, and its elegant, tranquil atmosphere, makes it perfect for both business travelers and those seeking a relaxing weekend getaway. I will definitely choose this hotel again on my next visit to Wuhan.

I have been out for a few days and this is the most comfortable hotel I have stayed in. The service staff are very considerate and the hotel's sanitary environment is very good. It is very suitable for checking in and taking pictures. The room is very warm and comfortable. I just gave you Garden Expo tickets just in time for the Spring Festival. Watch the lantern show for free. I originally booked a one-day stay, but decided to extend my stay the next day. I rarely write reviews, but this one is really worth recommending.

以下是一段真誠又生動的誇讚文案，供你參考： “這次住的城市精選酒店真的刷新了我對‘高性價比’的認知！從踏進大堂的瞬間就被細節打動——香氛不濃烈卻高級，背景音樂輕柔到像給耳朵敷面膜，前台小姐姐的笑容比咖啡還提神，辦理入住快得像按了加速鍵。 房間更是驚喜：床品軟硬適中，躺下三秒就陷進雲裏（頸椎表示十年沒這麼舒服過）；落地窗視野超棒，晚上拉開窗簾看城市燈光像打翻了銀河；浴室乾濕分離+智能馬桶的組合，連我這種挑剔星人都不想吐槽。最絕的是細節控狂喜——床頭USB充電口、抽屜裏的備用髮圈、冰箱裏免費的小酸奶，甚至馬桶圈加熱功能都默默安排上了！ 服務也滿分：保潔阿姨會悄悄把皺巴巴的睡衣疊成豆腐塊，餐廳阿姨多送了一碟我最愛的話梅花生，連電梯裏遇到的保安小哥都會主動幫忙按樓層。這種‘被放在心尖上照顧’的感覺，比五星級酒店更讓人想念。 已經偷偷收藏了會員卡，下次出差/旅行絕對二刷！城市精選酒店完全打破了我對經濟型酒店的刻板印象——不是將就的將就，而是懂你的精緻。” 如果需要更簡潔或側重某方面（如服務/設施），可以告訴我調整方向哦！

The lady at the front desk is gentle and beautiful. I just arrived in Wuhan a few days ago and I had a little insomnia. After changing to this hotel, I fell asleep quickly and was reluctant to get up in the morning 😌😌! I will stay here next time I come to Wuhan, especially thanks to the front desk manager for helping me solve the inconvenience of forgetting to order breakfast

I booked last minute and it's my second stay here. I chose it because of the location, staff, and room. It's conveniently located in front of a bus stop and a 10 min walk to Zhuyeshan metro station. There's a little convenience store on the first floor to get snacks and drinks. There are food and fruit markets in an alley around the corner. There's a pedestrian bridge so I don't have to cross the road. There's bubble tea, Starbucks, luckin coffee and burger king across the street as well. The staff are always busy but always willing to help. I used a translator app mostly to communicate and they were very patient and helpful. The housekeeping staff /aunties are great and will smile if you smile and be friendly first. The morning breakfast is on the heavy side for me but full of variety and delicious. If you're able to, reserve the room with the breakfast included, I found the value was excellent. I especially liked the lady who prepares the noodle soups. I stayed in a larger queen deluxe room this time and thought it was great! I had a better view of the gas station across the street. The regular room was awesome too. I didn't hear street noise but there were times in the evening when I could hear other guest's noise. It didn't bother me, and I suppose it depends on who comes and enjoys the hotel. Another amazing part of the hotel is it offers free laundry and there are dryers. I think they offer a free laundry service too but I didn't mind doing my own. Overall, a very pleasant experience and I would come again to stay. Wuhan was an amazing experience and this hotel was part of it. Xièxiè.