To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1980)
Positive reviews(1886)
Reviews with photos/video(521)
Delicious breakfast(268)
Relaxing hot springs(267)
Large rooms(237)
Close to scenic area(174)
Perfect for kids(86)
Delicious buffet(49)
Negative reviews(94)
NoahDaniel2025
Superior Room (2 beds)
Stayed in Feb 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I always stay here when I go to Wuyishan. The hot springs are so nice. I enjoy the breakfast buffet. Five minute DiDi to the national park.
Response from Property: Thank you for your beautiful comment. May you be gentle and kind throughout your life, never give up love and be free, with countless flowers and romance... All of us at Wyndham are looking forward to seeing you again!
Anonymous User
Parent-child Themed Room
Stayed in Feb 2024
Family
9 review
4.2/5
Very Good
Posted on Mar 22, 2024
Great stay for families in Wuyishan mountains. Amenities are good with swimming pool and hot springs, with breakfast provided if you opt in
Response from Property: Different places, different scenery, different things, let us feel different life... Wyndham Garden Hotel has been looking for a beautiful encounter in the travel, to accompany us to experience a unique memory... I am very honored to meet you, and I am very happy to accompany you in Wuyishan City to have such a warm memory. Dear master, remember to come home often~
Jepts
Superior Room (2 beds)
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very good location which is about 1.5 km from south entrance to Wuyishan park and Impressions Dahongpao theatre. We actually walked to there. There’s a MacDonald across the main road opposite the hotel. We came to the hotel from Wuyishan North Station and went to Nanping Station on departure. The hotel is equidistant from both stations. Hotel staff were friendly & helpful. Breakfast was adequate. We also enjoyed their buffet dinner which had a wide spread of Chinese & Western menu, plus a sashimi & sushi counter. Overall, value for money and a pleasant stay.
Response from Property: 感謝您的評價,流水不因時而阻,真心不因遠而疏,人生本是一段路程,有緣才能有相遇。我們以安心、用心、貼心為服務宗旨,很榮幸能為您旅途增添温馨以及舒適。期待與您的下次相遇,祝您生活愉快!
Almu 183
Deluxe Double Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
We’re a western couple and thought the hotel was fantastic, very clean, amazing beds, lovely rooms and reasonable price. The hot springs were lovely after a day of hiking and the buffet breakfast is really worth having. We’d definitely stay again and recommend to anyone staying close to the national park. Thank you
Response from Property: 温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷,正因為有您這樣的客人,我們才會成長的更好,感謝您的5分好評,祝您快樂每一天!
Katharina
Superior Room (2 beds)
Stayed in Nov 2023
Couples
18 review
3.5/5
Posted on Jan 3, 2024
The stay in this hotel was quite pleasant, especially the breakfast was delicious. Unfortunately there was no spa, sauna and massage as described, which was a bit annoying.
Response from Property: Dear guest, we are sorry to hear that there were some areas of dissatisfaction during your stay. We strive to provide a comprehensive range of services, but it is clear that some details of this stay did not meet your expectations. Regarding breakfast, we have always been committed to providing delicious and plentiful meals, and are pleased to hear your praise for this. Regarding the lack of spa, sauna, and massage services, this is due to a transition in service providers and will be reopened in the near futDear guest, we are sorry to hear that there were some areas of dissatisfaction during your stay. We strive to provide a comprehensive range of services, but it is clear that some details of this stay did not meet your expectations. Regarding breakfast, we have always been committed to providing delicious and plentiful meals, and are pleased to hear your praise for this. Regarding the lack of spa, sauna, and massage services, this is due to a transition in service providers and will be reopened in the near future. We hope you will have the opportunity to visit us again next time, and we will do our utmost to meet your expectations. Wishing you a happy life!ure. We hope you will have the opportunity to visit us again next time, and we will do our utmost to meet your expectations. Wishing you a happy life!
T.Mahmood01
Deluxe Double Room
Stayed in Oct 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The location of the hotel is really great. The room was clean and with all the amenities. The breakfast menu was quite global with many options. Great place for foreigners to stay. Staff was not very well proficient in english but still very helping.
Response from Property: "After we said goodbye, we were very happy together. We are so lucky to have such a good review!" Hui Changhui thanked the host for the good review. Wyndham Garden was so moved! I believe that every encounter in life is difficult. I am glad that I can still bring you beautiful memories after separation. Wyndham Garden loves you coming, and we love having you come again~
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 30, 2024
The hotel room is very large good place
Response from Property: 春林花多媚,春陽意多暖,春風復多情,感謝在茫茫人海中不負遇見,期待和您的下一次相遇!
David SKS
Deluxe Room (2 beds)
Stayed in Jul 2023
Business travellers
10 review
1.5/5
Posted on Aug 29, 2023
Low quality hotel No staff speaks english. The hotel smells the common areas no AC. Breakfast small variety of fresh fruits and vegetables
Service level low.
Response from Property: 歲月正好,在忙碌交織的日子裏,因您的到來而美麗,感謝您在眾多酒店之中選擇武夷山温德姆花園酒店來享受武夷山之旅,沒能得給您個好的入住體驗,我們深感抱歉,您遇到的這些問題如果當時反饋給前台,前台人員會及時聯繫人員給您解決的哈,您這次遇到的問題我們會反饋給我們領導並及時做出整改,期待您下次入住我們酒店不會讓您再次遇到同樣的事,同時感謝您對酒店服務人員的認可,祝您生活愉快,幸福美滿。
Guest User
Deluxe Double Room
Stayed in Jan 2023
Couples
9 review
5.0/5
Outstanding
Posted on Feb 18, 2023
Nice Hotel, Nice breakfast, we will comeback next time.
Response from Property: 每一份喜愛,都是來自心靈深處的微笑和感動,能讓您滿意和幸福,是我們的心願,我們會繼續努力做到更好,感謝您的支持!
Kok Wah
Superior Room (2 beds)
Stayed in Apr 2022
Solo travellers
19 review
4.7/5
Amazing
Posted on May 4, 2022
The staffs are helpful, professional and very service oriented. I would like to specially thanks Miss Wen (溫女士) for her very helpful service in arrangement for guest problem with travel and health code issue and other services. She has shown extra miles of service beyond expectation of the guest experience.
Response from Property: 水中的月光,靜靜,倒影了歲月的旖旎;岸邊的垂柳,悄悄,婉約了柔美的心情;飄搖的水草,默默,搖曳了風的微笑。旅途中,靜靜面對風的憂傷,雨的惆悵;思念中,靜靜面對月的遙遠,夜的寂寞;然後匯聚成一首婉約的詞,一副柔美的畫,一卷深情的書。
Anonymous User
Superior Room (2 beds)
Stayed in Jan 2025
Solo travellers
4 review
0.5/5
Posted on Feb 28, 2025
Very unhygienic. They said they would not update the sheets for extended stays because there was something on the bed. They did not provide mineral water for extended stays. They said they would give snacks on the table for the first time, but they did not give snacks for extended stays. When I got the room card, they told me to take as many as I wanted. No offense. Is your company's room card made of gold? ? ? You have to wait at least 1-2 minutes for hot water. I didn't want to give a bad review. The service attitude is really bad. One more thing, you have to close the door very hard, otherwise the police will call
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Anonymous User
Superior Room (2 beds)
Stayed in Jan 2025
Solo travellers
38 review
5.0/5
Outstanding
Posted on Feb 25, 2025
I changed from another five-star hotel. This one is large, clean, has good air conditioning, hot springs, and good service, especially Xiao Xiaosu. I upgraded the breakfast. This hotel is cost-effective and worthy of its reputation.
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Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The service attitude is very good and enthusiastic! The hot spring is pretty good. I chose the hot spring when I booked the room. It was very pleasant to soak in the hot spring at night! The room also comes with cookies, which the little friends like very much! The price is also reasonable, and breakfast is downstairs, which is very convenient! I will choose this hotel again next time if I have the chance!
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Anonymous User
Superior Room (2 beds)
Stayed in Jan 2025
Other
4 review
4.5/5
Great
Posted on Feb 16, 2025
I didn't book this hotel because of the low reviews online. After arriving in Wuyi Mountain, the taxi driver said it was okay and suggested that I go to the hotel to see it in person before booking online. Then I went to the hotel to see the room. The service attitude of the brother in the lobby was super nice throughout the whole process. The lady at the front desk also upgraded the room and gave me free breakfast. The room is very clean, and the air is fresh when you wake up early💐
Original TextTranslated by Google
Response from Property: 感謝您對武夷山温德姆花園酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝: 開心每一天!
Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The room is clean and odorless, tidy, comfortable and bright. You can come to soak in the hot springs. The staff will change the water and clean the hot spring pool tomorrow morning. ♨️Fitness equipment and facilities are complete and perfect. The service attitude is very good, and the staff are also very kind and enthusiastic
Original TextTranslated by Google
6/7
Response from Property: 因為選擇,我們在這裏相遇,因為信任,就此拉進了我們之間的距離;因為温德姆花園的熱情,在這裏給您留下了旅途中的記憶與温暖。就是因為這些種種的回憶,讓我們的緣分才能在這裏繼續蔓延。期待與您的下次相遇!