"I originally thought it was the best hotel in Xiaogan before I checked in, but I didn't expect it to be greatly discounted. First, the parking security was just like a decoration, and I was hit by a car from behind when I got off the car. Then I also had a lot of unpleasantness when I checked in. Anyway, I won't go there again next time. Checked in"

"I'm writing this short post today, but after much thought, I've decided against giving you a bad review, considering I've stayed at your hotel for thirty or forty nights. However, I still want to point out some issues and hope the hotel management can resolve them so I won't encounter these problems next time I stay. Most importantly, I told the receptionist that you're a service industry, not a charity. Since May, I've consistently seen non-hotel guests using the air conditioning and eating in the lobby. Yesterday was the most outrageous – both sofas were occupied, with two grown men asleep and snoring. Later that night, when I went downstairs to get my clothes, I saw an elderly couple with two young children jumping and playing on the sofa near the coffee machine, also using the air conditioning. Don't you have any... An employee went to stop this behavior. Put yourself in my shoes: if you spend 180 yuan to stay in a hotel and walk in to find this, how would you feel? Although 180 yuan isn't expensive, in Xiaogan, there are many other options for that price. When I first came here, I stayed in a hotel that cost nearly 300 yuan a night, which was considered very good. Later, I found that, honestly, I didn't feel any significant difference in your hotel. Even today, the cleaning lady proactively greeted me at check-out. Even five-star hotels in Suzhou aren't this good. But the small problems are increasing. From the beginning, I had to clean the dryer myself every time I did laundry, to now... I remember when I first gave you a bad review, I defended you, saying that person was just trying to scam money. My friend's hotel also encountered similar issues. I confronted that man and demanded he pay for the room. You didn't give me a thumbs up; those bad guys shouldn't have gotten away with it. Today I checked out and am now staying at a hotel that costs over 200 yuan a night. There's not much difference, except it's quieter there. The lobby isn't filled with people who aren't guests sitting, sleeping, chatting, or playing. I sincerely hope your management can improve this small issue so that we, the guests who support your hotel, won't be disappointed or upset, and we won't disturb your valuable time. One last small issue is that guests might not be using their own laundry detergent, which is wasteful. You could offer branded laundry powder that only costs a few yuan a bag. If guests don't want to use it, let them. Don't use this cheap laundry detergent; it makes me worried. Will this laundry detergent ruin my clothes? I personally use no laundry powder anymore; I don't want to use that milky white liquid. It makes me wonder if everything your store uses for its customers is this cheap. Are the sheets and duvet covers just washed haphazardly by some small factory? Personally, I'd rather not have anything at all than use such inferior products. I can understand that from your early Blue Moon and Libai brands to this knock-off brand, customers might feel they're not using your store and need several bottles of laundry detergent for a single garment, increasing your monthly expenses. I think even Omo laundry powder is better than this current detergent. I hope you'll see changes next time I visit Xiaogan."

"The breakfast is quite rich, with both Chinese and Western styles, as well as local snacks from Xiaogan. The taste is also very authentic. The durian pastry is baked very well and you can see the chef's dedication. Among hotels of the same level, the breakfast prepared is the most attentive and great."

"The hotel boasts an elegant ambiance, brand-new room facilities, and impeccable cleanliness. The most pleasant surprise was the superb soundproofing, making it exceptionally quiet at night. The breakfast selection was plentiful and delicious, and the staff were incredibly friendly. Highly recommended!"

"Very good room...would stay here again and have no problems or hesitations in recommending this hotel to fellow travellers..?"

"I've stayed at this brand of hotel many times, and this one is really bad. It's outrageous how they insist on cleaning, but they never do it and it's still dirty. Even after cleaning, it's still like this, so they have to have it cleaned again later."

"The hotel has a unique design, and the lobby is elegant and atmospheric. Due to a change in plans, the staff member LIMY provided cheerful and proactive service, kindly offering a complimentary late check-out. The breakfast also offers a variety of delicious and distinctive options. This is definitely the top choice for a relaxing getaway in Xiaogan."

"OK，OK"

"How do you review a newly opened hotel? The service at this 5-star hotel can't keep up, and the facilities for a family-friendly hotel are insufficient! The dining is even more outrageous! We went on a Monday and there was only one kids' restaurant, with nothing much to eat! The buffet wasn't even open."