Xiaogan Hotels with Wi-Fi

"I'm writing this short post today, but after much thought, I've decided against giving you a bad review, considering I've stayed at your hotel for thirty or forty nights. However, I still want to point out some issues and hope the hotel management can resolve them so I won't encounter these problems next time I stay. Most importantly, I told the receptionist that you're a service industry, not a charity. Since May, I've consistently seen non-hotel guests using the air conditioning and eating in the lobby. Yesterday was the most outrageous – both sofas were occupied, with two grown men asleep and snoring. Later that night, when I went downstairs to get my clothes, I saw an elderly couple with two young children jumping and playing on the sofa near the coffee machine, also using the air conditioning. Don't you have any... An employee went to stop this behavior. Put yourself in my shoes: if you spend 180 yuan to stay in a hotel and walk in to find this, how would you feel? Although 180 yuan isn't expensive, in Xiaogan, there are many other options for that price. When I first came here, I stayed in a hotel that cost nearly 300 yuan a night, which was considered very good. Later, I found that, honestly, I didn't feel any significant difference in your hotel. Even today, the cleaning lady proactively greeted me at check-out. Even five-star hotels in Suzhou aren't this good. But the small problems are increasing. From the beginning, I had to clean the dryer myself every time I did laundry, to now... I remember when I first gave you a bad review, I defended you, saying that person was just trying to scam money. My friend's hotel also encountered similar issues. I confronted that man and demanded he pay for the room. You didn't give me a thumbs up; those bad guys shouldn't have gotten away with it. Today I checked out and am now staying at a hotel that costs over 200 yuan a night. There's not much difference, except it's quieter there. The lobby isn't filled with people who aren't guests sitting, sleeping, chatting, or playing. I sincerely hope your management can improve this small issue so that we, the guests who support your hotel, won't be disappointed or upset, and we won't disturb your valuable time. One last small issue is that guests might not be using their own laundry detergent, which is wasteful. You could offer branded laundry powder that only costs a few yuan a bag. If guests don't want to use it, let them. Don't use this cheap laundry detergent; it makes me worried. Will this laundry detergent ruin my clothes? I personally use no laundry powder anymore; I don't want to use that milky white liquid. It makes me wonder if everything your store uses for its customers is this cheap. Are the sheets and duvet covers just washed haphazardly by some small factory? Personally, I'd rather not have anything at all than use such inferior products. I can understand that from your early Blue Moon and Libai brands to this knock-off brand, customers might feel they're not using your store and need several bottles of laundry detergent for a single garment, increasing your monthly expenses. I think even Omo laundry powder is better than this current detergent. I hope you'll see changes next time I visit Xiaogan."

"I went back to my hometown during the Qingming Festival. I saw that the Hilton Garden Inn had just opened here, so I chose this hotel. It opened last year, and the hygiene and facilities are very good. The breakfast is also quite rich. Wanda is next to the hotel, which is very convenient for eating and shopping. It is also very close to Xiaogan East Station, which takes about 12 or 13 minutes to get there. When I checked in this time, the front desk lady helped us upgrade the room type very well. The whole stay experience was very good. I will stay here again next time I come back, and I hope it can be maintained."

"初一回來，繼續住乾坤，但是這期間住宿的人多了，沒有升級，住的是六層，（不開心）。如果以後還住，直接選豪華房，多五十元一間房吧，高層還是敞亮不少。感覺房間不如高層暖和，温度上不去，打電話找了前台，很快客服的工程人員就來了，排查了是否開了窗户，又幫調了空調面板，還特認真講了原理，在冬天必須把温度調到最高啥啥啥的，對孝感人印象加分不少，認真不敷衍，後果然室內温度合適了。還有，地下停車場車位充足，車位比較寬，不扣扣搜搜的，停着方便。另，這期間，兩次入住，和前台接觸不少，總是一瘦臉的比較白的小姑娘連續在崗值班，業務熟練，態度也好，替房客着想，給人印象不錯，值得表揚，但不知道叫啥名字。總之，應該再來孝感，還是考慮住乾坤國際，雖然在東城區，但離老城區不遠，主要是軟硬件都不錯了，服務很重要，得大氣。"

"I feel very at ease in the city of Xiaogan. I have a Japanese-style bed room. Because the room is full, the aunt at the front desk upgraded the room. The sanitary conditions and environment are very good. There is also a terrace. You can see the stars at night."

"There are many night markets around, very delicious 😋😋 from the bus station, the high-speed rail station is relatively close and convenient, the service is very thoughtful, the health and facilities are enough at this price, and the business trip is not thundered."

"very good! The location of the hotel is very convenient, and there are robots that can be delivered to order takeaways. The overall experience is very good, many messy little things (like the takeaway can not find the entrance) this front desk helped me get it, the check-in experience is really good, the room is very comfortable, Yishang this pillow is really not covered, and then come back to Xiaogan, it is estimated that I will choose here."

"Very satisfied with this stay! The hotel environment is quiet and elegant, the room is cleaned spotlessly, the facilities are complete and easy to use, hot water and network are very stable. The receptionist was polite and patient, and the staff was friendly and made people feel at home. Good location, convenient travel, full experience, really recommend to everyone!"

"The room was comfortable and great value for money. The front desk service was excellent, and I especially want to commend Li Ailan from the guest services department. She urged the cleaning staff to clean the room as early as 8:00 AM and quickly arranged our check-in. I will definitely stay here again."

"I was fortunate enough to stay at a hotel in Shouheng City recently and the overall experience was very satisfactory. First of all, the location of the hotel is extremely superior and the traffic is very convenient. The exterior of the hotel is modern and stylish, and the interior decoration gives people a warm and comfortable feeling. The front desk staff were very friendly and professional, and the check-in was quick and efficient. The room was spacious and bright, well equipped, and the bed was comfortable, with high quality bedding and pillows, ensuring a good quality of sleep. The bathroom in the room is clean and tidy, the shower water pressure is moderate, the temperature is stable, it is recommended 👍"

"When I slept until morning, there was a constant sound of running water from the air conditioner grille on the ceiling. I wonder if it was the sound of water draining from the toilet upstairs. The room was very bright before I woke up in the morning. It turned out that the gap in the curtains was too big. For breakfast, the hot dry noodles with sesame sauce were too bitter and unpalatable. The noodle cook's service attitude was also very average. Maybe she had too much work to do, including making noodles and cleaning the table. Work clothes are also dirty. The location of the hotel is very good, right next to Wuyue Plaza."