No. 218, Sec. 2, Zhongshan Rd, Jiaoxi Township, Yilan, Taiwan, 262, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Chungtang Spring Flagship Hotel Guest Reviews
4.6/5
Great
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(45)
Positive reviews(44)
Reviews with photos/video(17)
Awesome stay(22)
Perfect for kids(14)
Delicious breakfast(12)
Awesome rooms(11)
Relaxing hot springs(9)
Friendly owner(9)
Many amenities(5)
Great location(5)
Negative reviews(1)
CHUAN LUNG
Spring Double Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 28, 2024
A hotel with a high value for money in Jiaoxi Hot Spring. It has a variety of public facilities and a sap hot spring. The room is spacious and the hot springs are good. The meals also have brunch specials😋. I didn’t even go shopping in the old street🤭
Original TextTranslated by Google
Guest User
Spring Double Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The location is convenient, the service attitude is very good, and there are many parent-child facilities, suitable for families with children.
Original TextTranslated by Google
Guest User
Spring Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
It’s my first time to stay at Kawayu Spring Flagship Hotel. It’s really great. In addition to the free shuttle bus to the transfer station, adults can enjoy the spa to their heart’s content, and children who drive racing cars don’t want to leave at all. The highlight is the breakfast (noon) the next day There is no limit on meal times and you can eat until 13:00! We only stayed for one night and everyone was reluctant to leave. We will definitely visit this hotel again!
Original TextTranslated by Google
6/9
黃軍凱
Spring Double Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The only drawback is that the house prices are too high. My body felt very comfortable after soaking in the hot spring. The room was very clean but I hope families don't stay in side rooms in the future.
Original TextTranslated by Google
ej
Children's Theme Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The location of the hotel is very convenient, just five minutes' walk from the train station. The room is well organized, the facilities are great, the hot springs are available, and the playroom is open in the evening. The children had a lot of fun. The breakfast is also rich and has quite a lot of choices. Families who get up late can check out first and then eat slowly until 13:00.
Original TextTranslated by Google
Shuzhen
Spring Double Room
Stayed in Dec 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 9, 2025
The general condition of the facilities is very good, except that 2 of the 3 dewatering machines in the girls' washing room are not working, which may cause trouble.
Original TextTranslated by Google
Anonymous User
Spring Double Room
Stayed in Dec 2024
Family
1 review
2.7/5
Posted on Jan 8, 2025
It was my second time to stay, and I didn’t expect the impression to be worse:
1. When checking in, the man at the counter didn’t have a smile after I gave my ID. He had to look at my mobile phone to confirm the order. He also asked me which website I ordered from. I said I gave my name and ID and still can’t check it? I gave the order and asked a few people to check in. Isn’t this what the hotel’s order file should have included? It feels bad!
2. After entering the room, I found that it was a room with a city view (different from the photos on the booking website). I went downstairs and asked at the counter. The counter staff replied that this was a problem with the booking website. If you have any questions, you can contact us yourself! I said that guests only need to book a room and pay, and they are your guests after entering the hotel. Doesn't this embarrass guests and is not consistent with the common sense of the service industry? The counter staff responded coldly and repeated the same words. I said this would lead to customer complaints and negative reviews. The counter staff responded even more coldly and said, this is your right!
3. I really can’t imagine that such front-line employees can be trained in the extremely competitive environment of the service industry. Do the hotel owners and supervisors not know about it or don’t care?
Special thanks to Trip com for their quick and warm handling and remediation. I deeply appreciate it.
Original TextTranslated by Google
Nancy
Spring Family Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jul 8, 2024
This time we stayed in a family quadruple room on the 9th floor, which had a wide view and was comfortable. The scenery during the day and at night is so beautiful🥰.
For dinner, we ate at "Xiangxiang" on the second floor. 85% of the food was satisfactory; the fried food was dry and hard, and the shrimp, crab and sashimi were relatively fresh. Because our whole family does not drink, otherwise white wine, red wine and beer were provided on site, and everyone at the other tables drank happily. I felt really satisfied with this dinner.
Even though it’s summer, the kids are still extremely happy when they go to the bath and play in the water.
Original TextTranslated by Google
Rita.H
Spring Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 2, 2024
It is very suitable for couples and families. The hot spring area is very fun, and there are many kinds of children's games. The breakfast time is very considerate, and you can eat after checking out. It is a highly recommended hotel.
Original TextTranslated by Google
Guest User
Spring Double Room
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 3, 2024
The facilities are well maintained. The breakfast time is very flexible. You can go to the restaurant after checking out. They also thoughtfully extend the departure time in the parking lot. You can finish your meal before leaving. It is a great accommodation experience.
Original TextTranslated by Google
Guest User
Children's Theme Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Great hot spring hotel with various hot spring pools. There are many lifeguards on site. It is safe to bring children there. The restaurant has good intentions for breakfast and dinner. I will buy again if I have the opportunity.
Original TextTranslated by Google
鄭宗進
Spring Family Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Kawayu Spring Flagship Hall is highly recommended for children.
There is a ball pit, electric cars, and a switch.
There are children's swimming pools, slides, and more than 10 different hot spring pools outdoors.
The children played until they didn’t want to leave.
Worth recommending
Original TextTranslated by Google
Yi Ting
Spring Double Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Great stay experience
And the housekeeping staff are very serious and kind.
The room is also large and comfortable. The toilet is clean
If I come to Thailand next time, I will definitely stay here again!
Original TextTranslated by Google
Guest User
Children's Theme Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 9, 2024
There are really many facilities to use! Breakfast is also very rich! The highlight is that you can eat until 1pm, which is really great! It’s worth staying here for both families and couples!
Original TextTranslated by Google
Guest User
Spring Family Room
Stayed in Jul 2024
Family
37 review
3.0/5
Posted on Aug 8, 2024
The service was very average. When we asked the front desk for water at night, we were asked to go to the water dispenser to fill it up ourselves. This was the first time we encountered this.