The Kahala Hotel & Resort Yokohama Reviews

Fantastic customer service and the room was amazing!

Thanks to the warm hospitality of the staff, I was able to spend a relaxing time in Hawaii. The staff also cooperated well with each other, and the stay went smoothly. The room was bright with Hawaiian quilted bed covers, and everything was clean.

Check-in and check-out were smooth and polite, which was great 🌺 Breakfast was Japanese food. I was able to relax in a private room, which made me feel luxurious from the morning. I would have preferred Western food, but I was satisfied. It was midsummer, so it was quite hard to walk from the station! I recommend taking a taxi 😂

We had an elegant weekend with our family. However, there was an age limit for children, so even though I was 14 (almost an adult), I was a little disappointed that I couldn't enjoy the hotel spa or pool in the evenings.

The environment is very good and the living is very comfortable. I stay here every time I come to Yokohama on business. I recommend the Japanese breakfast. It is a bit troublesome to make a reservation, but it tastes very good.

It was very clean and I was impressed by the wonderful service of the staff. I would definitely like to stay here again.

Very elegant and noble, from the porter at the door to the reception, everyone is smiling and welcoming, the room is spacious and clean, the lobby is on the 14th floor, and there is a smoking room. I feel at home and it is very popular.

I went to Yokohama to watch Jay Chou's concert and booked a hotel close to him. Overall, it was a good hotel with American breakfast. I recommend it.

In order to watch Jay Chou's Yokohama concert, this hotel is the closest to the concert, which is quite good. You can walk to the concert just by parking your car. I look forward to staying here next time when there is a concert.

I was very satisfied with my stay at this hotel. The room was clean and tidy, well-equipped, the bed was comfortable, and the soundproofing was good, allowing for a quiet rest. The hotel staff was very friendly and attentive, and the check-in and check-out procedures were very efficient. If I have the opportunity, I will definitely choose to stay here again and recommend it to my friends.

The price/performance ratio is very high, the room is large, the hygiene is good, and it is very convenient to listen to concerts in K arena.

We stayed at the Kahala Hotel in Yokohama to celebrate her 23rd birthday. From start to finish, we had a special time. The hotel had a very calm atmosphere, with a perfect blend of luxury and comfort, and the staff were very polite and heartwarming. The view from the room was also wonderful, especially the night view, which enhanced the mood of the anniversary. For dinner, we went to the teppanyaki restaurant "Hanagoyomi" in the hotel. The chef's performance was also wonderful, and the aroma and sound of the ingredients being grilled in front of us were appetizing. Each dish was delicious, especially the wagyu beef teppanyaki. She was very satisfied, and made the special night even more gorgeous. Next, we used the pool and jacuzzi. It was a little cold for the time of year, but the outdoor jacuzzi was really great. We were able to relax in the warm water and enjoy the surrounding scenery, which further enhanced the special moment of the birthday. One of the things I look forward to every year is going to the pool at the Kahala Hotel, so this time was another wonderful experience.

The hotel environment is very good, the service attitude is also very good, it is bigger and cheaper than the hotel in Tokyo, it is worth it, the manager has been following us to help us with the laundry service, I will stay here again

It was a child friendly hotel.