Yufuin Kotobuki Hananosho Reviews

The hotel is a bit old. Facilities are needed to be upgraded. The staff were very helpful and friendly. The location is great, just a 3-minute-long walk to the train station.

As most commenters said, the facility and furniture are indeed with certain ages. Location is good and window outside view is fabulous. The staff are nice except one male reception staff is a bit severed, he insisted the breakfast last order is 8:00am as both dinner and breakfast are sets for each person and well prepared on the table before your scheduled time. It is too early compares to global standard especially for a family with a 5 years old child,we were trying to require for the later timeframe but he shaked his head with no further assistance,while by next morning I saw there was another table guests arrived after 8:20am but their meal is also well-prepared on the table awaits for them. The food is very Japanese local style,fresh and special with different spices,good for a try

The hotel is located about 7 minutes walk from Yufuin station. It is not so close to the walking street and so not so noisy and crowdy. The staff are polite and can explain to us in English. The room is big and they will serve you the tatami bed at 6pm. There are 2 public onsens, one for men and one for women. Only 1-2 people were using when I went in. I didn't book the dinner and breakfast there because there are many foods in the walking street. The view of the balcony is good too. I drank beer and sat very comfortably to look at the night view that night after taking the hotspring. What a life!

Personally, I was disappointed that the service, the receptionist didn't help us carry the bag to the room, I ordered during dinner, and the main rice came out late. Dinner and breakfast were below expectations compared to meals at other hotels. The facilities were very old, overall, not really value for money. Maintenance and refurbishment is recommended.

Personally, I was disappointed that the service, the receptionist didn't help us carry the bag to the room, I ordered during dinner, and the main rice was came out late. Dinner and breakfast were below expectations compared to meals at other hotels. The facilities were very old, overall, not really value for money. Maintenance and refurbishment is recommended.

Breakfast and dinner were fantastic. Onsen was clean and nice. It’s an old onsen hotel. Overall it’s a good stay.

Located close to Yufuin Station (5 minute walk). Excellent breakfast and dinner. Stayed in beautiful Japanese room with private outdoor Onsen. Good for families and couples.

The dinner and breakfast are excellent! The service is great too! The place is quiet and spacious.

The hotel seemed short of staff, but their food is yummy and really full each breakfast and dinner. However why Trips.com booked 2 person set of breakfast & dinner for me ?

The hotel was located near to the Yufuin station. The service and room was good. The room come with balcony with mountain view and I go for half board set. Dinner was good for the price paid. Bad side was you need check out by 10am and they really punctual

A comfy hotel for hotspring!

Quite near to the station and walking distance to shopping street

Good location, clean

It is a relatively large hot spring hotel in Yufuin, with male and female baths. The private bath room is also relatively large, with outdoor hot springs and strong privacy. The dinner and lunch are Japanese, rich, and the ingredients are great