Home Inn (Zhangzhou Tengfei Road Gucheng Branch) Reviews
Home Inn (Zhangzhou Tengfei Road Gucheng Branch)
No.372 Tengfei Road, Xiangcheng District, Zhangzhou, Fujian, ChinaView Hotel Details
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Home Inn (Zhangzhou Tengfei Road Gucheng Branch) Guest Reviews
4.6/5
Very Good
667 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(667)
Positive reviews(630)
Reviews with photos/video(119)
Great location(70)
Delicious breakfast(67)
Friendly front desk staff(65)
Easy to get around(38)
Large rooms(22)
Perfect for business trips(21)
Stayed multiple times(9)
Strange smell in room(8)
Negative reviews(37)
Anonymous User
Business Double Room A
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
My stay here was great! The hardware facilities are complete and make people feel very comfortable. The attitude of the waiters is very professional and enthusiastic, especially when checking in and checking out, they are prompt and efficient. The breakfast was rich in variety and delicious, meeting all my expectations for breakfast. What surprises me most is the free parking service provided by the hotel, which is very convenient. I recommend it to everyone!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Rujia Business Travel Zhangzhou Tengfei Road Ancient Town Branch with trust and expectation. Your eyes are like bright stars, shining with charming brilliance, the hotel's characteristics and numerous services are brightened by your brilliance.
Guest User
Business Queen Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The room was clean. I asked to change rooms for some reasons, and the lady at the front desk enthusiastically solved the problem. The location is good, easy to find, and the staff are super friendly and attentive! ! ! Next time I have the opportunity to come to Zhangzhou, I will stay at Home Inn.
Original TextTranslated by Google
Response from Property: Dear family, thank you very much for your praise of Xiaoru's home. Xiaoru is really gratified to see that you like Xiaoru so much. You will definitely keep it up and wait for your family to visit again~~
Guest User
Suite
Stayed in Oct 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 16, 2024
It was a good stay. The front desk provided free information printing and gave preferential treatment to business travelers. The elevator was broken in the morning and I had to wait for a long time. I was so angry that I left a comment. However, the reception manager's service was great and he could help me with anything. Help immediately. There is also breakfast that can be eaten early. There was no food available that day and the manager even cooked extra noodles for me, which was very nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of Home Inn. We are lucky to have your support. Xiaoru will continue to work hard to provide guests with a comfortable stay, and we hope you can stay with us. I wish you and your family happiness and good luck in everything
Guest User
Suite
Stayed in Oct 2024
Business travellers
6 review
1.7/5
Posted on Oct 16, 2024
It’s hard to imagine that a hotel can be in such a state of rubbish. The first sheets were torn (they were changed for me later in the middle of the night). The breakfast was the smallest I’ve ever seen (only three dishes were ridiculously bad). Only one elevator was available in the morning (waited) The elevator starts in 10 minutes) The dryer is broken (it still won’t dry after two hours). If you want to stay, of course you can. You can also spend money to learn a lesson.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your feedback. We are sorry to bring you a bad stay experience. All the issues you reported have been rectified; 1. The old bedding products have been collectively scrapped. Regarding the possibility of holes, It was accidentally torn during the washing process. We will definitely pay attention to it again when laying cotton fabrics in the future. 2. The breakfast service time is 7:00-10:00. The dishes may be insufficient near the closing time. Please rest assured that we will replenish the dishes in time and you will not be disappointed; 3. There are 2 elevators in total, so you will have one during your stay. The unit was repaired due to faults and has now returned to normal use; 4. We have purchased the latest dryer products and put them into use; we look forward to your coming again and will definitely bring you a different stay experience. I wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Oct 2024
Travel with friends
19 review
4.7/5
Amazing
Posted on Oct 7, 2024
The front desk got an upgrade when I checked in, and the service was satisfactory. The breakfast was average, but I was full and no problem. After all, the room price is there, so I can't ask for too much. The room was decently hygienic, but there was dust in the corners. There is a self-service laundry room on the 6th floor of the hotel, which is a good facility, but only one dryer is not enough.
Original TextTranslated by Google
Response from Property: Thank you very much for your fair evaluation. We are happy to provide you with satisfactory upgrade services. For general feedback on breakfast and room cleaning deficiencies, we will immediately review and work hard to improve to ensure that every guest can enjoy a better experience. Regarding the shortage of dryers in the laundry room, we will consider adding more equipment to meet the demand. Thank you again for your valuable feedback and we look forward to seeing our improvement next time you visit.
quzhongju
Superior Queen Room
Stayed in Oct 2024
Family
8 review
4.7/5
Amazing
Posted on Oct 10, 2024
The hotel's facilities are very good, the rooms are clean and tidy, and the facilities are complete. It would be better to add disposable toilet seats.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of the cleanliness and room status of our hotel. Your satisfaction is our pursuit. Regarding your suggestion to add disposable toilet seats, we will seriously consider and study the possibility of adding this thoughtful service, in order to bring you and all guests a more comfortable and hygienic stay experience. Thank you again for your valuable feedback and we look forward to your visit again!