Zhanqian Fashion Hotel (Zhengzhou east high speed railway station)

Zhanqian Fashion Hotel (Zhengzhou east high speed railway station) Reviews

Zhanqian Fashion Hotel (Zhengzhou east high speed railway station)

South of the intersection of Xinyi Road and Dongzhan South Street, Zhengzhou, ChinaView Hotel Details
Zhanqian Fashion Hotel (Zhengzhou east high speed railway station)
Zhanqian Fashion Hotel (Zhengzhou east high speed railway station)Zhanqian Fashion Hotel (Zhengzhou east high speed railway station)Zhanqian Fashion Hotel (Zhengzhou east high speed railway station)
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Zhanqian Fashion Hotel (Zhengzhou east high speed railway station) Guest Reviews

4.1/5
Very Good
721 review
Verified reviews
Location4.1
Amenities4.0
Service4.3
Cleanliness4.1
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All Reviews(721)
Positive reviews(650)
Reviews with photos/video(100)
Convenient location(132)
Easy to get around(97)
Close to train station(68)
Classy environment(54)
Friendly front desk staff(37)
Average sound insulation(31)
Perfect for business trips(18)
Stayed multiple times(5)
Negative reviews(70)
Nonstopadventuring
Budget Double Room
Stayed in Nov 2023
Solo travellers
58 review
4.2/5
Very Good
Posted on Nov 19, 2023
Basic room, the heater work well..walls were a little.dirty in my room. Accidentally left my toiletry bag, the front service desk man will kindly check and took my details
Response from Property: Dear VIP, hello! It is an honor to receive your positive feedback. Your satisfaction is our greatest driving force for service. Life is like an answer sheet, with multiple-choice questions, fill in the blank questions, true/false questions, and question and answer questions on it. I hope the hotel in front of the station will be your simplest choice and most satisfactory answer! Welcome back! Wishing you all the best!
Phillip andre westh
Budget Double Room
Stayed in Oct 2023
Solo travellers
12 review
4.7/5
Amazing
Posted on Nov 4, 2023
Located next to the railway station. Perfect for late night arrivals! And a nights stay. Friendly staff and super huge hotel!
Response from Property: Dear VIP, hello! It is an honor to receive your positive feedback. Your satisfaction is our greatest driving force for service. Life is like an answer sheet, with multiple-choice questions, fill in the blank questions, true/false questions, and question and answer questions on it. I hope the hotel in front of the station will be your simplest choice and most satisfactory answer! Welcome back! Wishing you all the best!
Anonymous User
Business Room (Double Bed)
Stayed in Apr 2024
Business travellers
2 review
3.5/5
Posted on Apr 13, 2024
Hotel somewhat run-down with run-down shopping mall. Service is rather good.
nguyenkien
Budget Double Room
Stayed in Apr 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on May 5, 2024
good hotel and location. Room is basic and tidy. Highly recommend
Guest User
Special Queen Room
Stayed in Aug 2023
Family
3 review
1.0/5
Posted on Aug 5, 2023
I was deceived by the word "fashion hotel". The rooms are very old and the facilities are not clean. One of the two rooms we opened had a problem with the air conditioner. It was not cool even after an hour of blowing. It took a long time to change the room, and the room we changed had bugs! The other guests in the room opposite also had a lot of noise at 12 o'clock because the air conditioner was not cool, and they couldn't get a good rest at all. Terrible experience, almost like an old-fashioned guest house. And it's like a maze inside, basically without windows.
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Response from Property: Hello, we are very sad to see your unsatisfactory review. We are sorry that this stay has brought you an imperfect check-in experience. The hotel's service tenet is to provide every guest with a satisfying and surprising experience through warm service. If you have any questions during your stay, you are welcome to contact the front desk at any time. If you are not satisfied with the room, we can change the room or upgrade the room type for free, and provide warm services to all guests. The hotel is expected to undergo an overall renovation in the near future, and the software and hardware will be upgraded. Please look forward to the new look! We are growing, and there will inevitably be shortcomings. I believe we will get better and better! The entire Zhanqian Hotel family is looking forward to your visit again!
Menggezhengnengliang
Special Queen Room
Stayed in Nov 2023
Business travellers
15 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Environment: Very good, close to the high-speed rail station, very convenient and affordable. Thank you, I will choose this store next time I pass by Zhengzhou
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Response from Property: Hello, we are honored to receive your praise. Your satisfaction is our greatest service motivation. The hotel in front of the station is close to the west square of Zhengzhou High-speed Railway East Station, 500 meters away from the entrance of Metro Line 1/5, about 3 minutes' walk; about 20 minutes' drive from Zhengzhou city center; 32.7 kilometers away from Xinzheng International Airport, about 33 minutes ; 14.4 kilometers away from Zhengzhou Railway Station, about 37 minutes by car and 30 minutes by subway; central air conditioning and fresh air system in the room, equipped with 2 bottles of free mineral water, check-out at 14:00 at the latest, 24-hour hot water, high-speed WIFI... . ...The smooth and convenient transportation eliminates the worries of traffic jams on the road, and it is the first choice place for you to rest when passing through Zhengzhou High-speed Railway Station. In the days to come, the entire Zhanqian Hotel family is always looking forward to your visit again!
Anonymous User
Budget Double Room
Stayed in May 2023
Family
11 review
2.2/5
Posted on May 26, 2023
The room was very small, with no windows. There was a large bed against the wall, and you could only crawl in. The front desk called the front desk and sent another quilt. A security guard with a cigarette in his mouth pushed over a quilt without a quilt cover, with yellow stains and a lot of sticky spots on it. My hair was really disgusting. Later, a woman who claimed to be the manager on duty came over and said that she heard me asking the security guard why I didn’t even have a quilt cover, so I took a quilt cover and put it on... I arrived in Zhengzhou East at around 11 o’clock, and the second I have to leave at around 5 o'clock in the morning, and I want to stay nearby and spend the night cheaply, but I really put myself in trouble 😇😇
Original TextTranslated by Google
Response from Property: Hello, we are very sad to see your unsatisfactory review. We are sorry that this stay has brought you an imperfect check-in experience. The hotel's service tenet is to provide every guest with a satisfying and surprising experience through warm service. If you have any questions during your stay, you are welcome to contact the front desk at any time. If you are not satisfied with the room, we can change the room or upgrade the room type for free, and provide warm services to all guests. The hotel is expected to undergo an overall renovation in the near future, and the software and hardware will be upgraded. Please look forward to the new look! We are growing, and there will inevitably be shortcomings. I believe we will get better and better! The entire Zhanqian Hotel family is looking forward to your visit again!
Guest User
Budget Double Room
Stayed in Aug 2023
Friends
1 review
1.0/5
Posted on Sep 15, 2023
The room environment is not good and the facilities are not complete
Original TextTranslated by Google
Response from Property: Hello, we are very sad to see your unsatisfactory review. We are sorry that this stay has brought you an imperfect check-in experience. The hotel's service tenet is to provide every guest with a satisfying and surprising experience through warm service. If you have any questions during your stay, you are welcome to contact the front desk at any time. If you are not satisfied with the room, we can change the room or upgrade the room type for free, and provide warm services to all guests. The hotel is expected to undergo an overall renovation in the near future, and the software and hardware will be upgraded. Please look forward to the new look! We are growing, and there will inevitably be shortcomings. I believe we will get better and better! The entire Zhanqian Hotel family is looking forward to your visit again!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2023
Friends
5 review
1.0/5
Posted on Feb 9, 2023
Ghostly and scary
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Response from Property: Hello! I’m not sure what the words and pictures you posted mean. Did you send them wrong? You are welcome to contact the front desk at any time during your stay, and we will warmly provide services to all guests. All staff at the station hotel are waiting for all guests!
Guest User
Deluxe Queen Room
Stayed in Jan 2023
Business travellers
1 review
1.0/5
Posted on Jan 16, 2023
It was far different from the pictures posted on Ctrip. The decoration was shabby and there was a smell in the room. The hot water for bathing ran out in less than three minutes. The air conditioner had no heating and the sound was loud. It's really too bad. I won't stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are heartbroken to see your unsatisfactory review. We are sorry that this stay has brought you an imperfect check-in experience. The hotel's service tenet is to provide every guest with a satisfying and surprising experience through warm service. If you are not satisfied with the room during your stay, we can change the room or upgrade the room type for free. You are also welcome to contact the front desk at any time to provide warm services to all guests. The hotel is expected to undergo an overall renovation in the near future, and the software and hardware will be upgraded. Please look forward to the new look! We are growing, and there will inevitably be shortcomings. I believe we will get better and better! Every requirement of our customers is what we sincerely strive for. We will definitely work harder to bring you a comfortable and satisfactory experience. Our friends at the station look forward to your stay again! Warm reminder: Wear a mask when traveling and take precautions.
Guge
Deluxe Queen Room
Stayed in Sep 2021
Business travellers
23 review
4.0/5
Very Good
Posted on Sep 15, 2021
Zhengzhou East Railway Station has been in operation for several years, but there is still not much progress, and the surrounding supporting construction is progressing slowly. The first thing to bear the brunt is the quality of the surrounding hotels. When you open Ctrip, you can find that the hotels around Zhengzhou East Railway Station are generally not well-known, most of which are below 4 points. This is certainly related to the pattern of operators, but also reflects the appearance and management level of a city. . As far as the hotels around Yixi Square are concerned, the infrastructure is generally poor. Most of them have no windows or inner windows. The rooms are mostly partitioned. Several hotels and guest houses in a building are mixed together and are inferior to each other. This shows that these buildings may not consider hotel management needs at the beginning of construction, and can only be renovated in the later stage. The hotel I stayed in was the closest to the square and the highest rated hotel that I could book that night. I also directly chose the most expensive room type because the official pictures looked very good. In fact, I changed the room twice after I checked in. It was not until the third room was closer to the room condition described on Ctrip. The first two buildings are supposed to be low-level rooms. Although I only sleep for three or four hours, the quality of the room is still very important. The floor-to-ceiling windows are facing the East Station Building. The morning wake-up service did not show up, but fortunately, I ordered an alarm watch. Finally, I have to say that Zhengzhou is still far away from the standard of an excellent city. As a Henanese, I am a little angry.
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Response from Property: Dear guest, first of all, thank you for choosing to stay! After reading your review, the hotel feels deeply guilty for causing you an imperfect stay experience this time. Secondly, there is still room for improvement in our software and hardware, and we cannot be perfect for the time being. We humbly accept the opinions and suggestions of every guest. In short, if you have any questions during your stay, you are welcome to call the front desk at any time and we will warmly solve it for you. All the staff in front of the station look forward to your visit again!
Anonymous User
Budget Double Room
Stayed in Sep 2021
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2021
The hotel is located opposite the West Square of Zhengzhou High-speed Railway East Station, with convenient transportation, food, and shopping. The hotel's lobby is decorated simply and generously. After entering, it will give guests a very broad view. At the same time, the front office staff are also very enthusiastic, almost responsive to the requirements of the guests, and it is a recommended hotel. The experience of staying in is very good, and the price/performance ratio is also very good.
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BenshouCooper
Special Queen Room
Stayed in Aug 2021
Other
73 review
5.0/5
Outstanding
Posted on Sep 23, 2021
Not bad and convenient
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Guest User
Special Queen Room
Stayed in Apr 2024
Solo travellers
3 review
1.5/5
Posted on Apr 25, 2024
前台還是很客氣的 但進到房間就開始很難熬的一晚 實在是到的太晚了 衹是過渡幾小時沒精力再換地方 房間環境看圖自行選抉擇吧 一直能聽到走廊裏的對話和敲門聲 入住前房間門都是敞開的 東廣場出去過馬路不遠就到走路十分鐘以內吧
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Guest User
Budget Double Room
Stayed in Apr 2024
Other
3 review
1.0/5
Posted on Apr 12, 2024
床上有不明毛髮 我定的3個小時鐘點房打算候車休息一下結果前台開的房間空調有問題 我拿着房卡下去找前台想換房間前台態度不好(在那坐着戴口罩那個前台)的讓我回房間等着阿姨去看,結果阿姨來了也説空調壞了別的房間都沒有這樣的問題於是前台又讓我拿着房卡再下去換房整個過程浪費了我將近半小時,到退房的時候還在收拾東西剛滿三小時前台就開始催,請問我浪費的半小時誰負責?下去退房的時候前台眼神表情還很不好 我服了大家避雷這家衞生太差服務太差
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