To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.3
Filter by:
Sort by:
All reviews(1385)
Positive reviews(1343)
Reviews with photos/video(219)
Friendly front desk staff(201)
Convenient location(118)
Many amenities(117)
Convenient parking(104)
Tasty coffee(58)
Delicious breakfast(45)
Close to scenic area(25)
Awesome gym(11)
Negative reviews(42)
WaixingrenGJ
Zhen Ai Exquisite Twin Room (Zero Pressure Bed + Bathroom Wet-Dry Separation + Private Wifi)
Stayed in Nov 2025
Family
129 review
10/10
Outstanding
Posted on Dec 26, 2025
A hidden gem in the Old Town! This hotel is managed to the high standards of a Singaporean hotel group. It offers free private parking right outside, and it's super close to the popular tourist spot, Lover's Street. Public transport is also very convenient, and there are plenty of dining and shopping options nearby. The front desk staff were lovely and attentive. My room was spacious, clean, and tidy, and they even had freshly cooked noodles/vermicelli for breakfast. Very satisfied, highly recommend staying here!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!看到您的好評,作為一名前台服務人員,實屬於我們的榮幸,很高興您滿意,也很期待您再來!很多時候,我們想要的衹是一個肯定的眼神和一顆理解的心,而通過網絡溝通的我們,您的一個五星好評,一句簡單的滿意,我們卻內心澎湃、動力十足。再次感謝您的選擇!
Guest User
Special Queen Room
Stayed in Dec 2025
Solo traveller
20 review
9.5/10
Amazing
Posted on Jan 12, 2026
decent room size, bed is very comfortable. EXCELLENT location
Response from Property: 尊敬的賓客,您好!看到您的好評,作為一名前台服務人員,實屬於我們的榮幸,很高興您滿意,也很期待您再來!很多時候,我們想要的衹是一個肯定的眼神和一顆理解的心,而通過網絡溝通的我們,希望您下次光臨給我們一個滿分,讓我們內心澎湃、動力十足。再次感謝您的選擇!
Guest User
Zhen Ai Exquisite Twin Room (Zero Pressure Bed + Bathroom Wet-Dry Separation + Private Wifi)
Stayed in Jul 2025
Couple
40 review
8.0/10
Very good
Posted on Sep 1, 2025
Good service. Decent for its price. Reception if friendly and helpful
Response from Property: 親愛的賓客朋友,您好!感謝您對AQUEEN寰庭酒店(情侶路大劇院店)的認可,您的滿意是我們不懈的追求,我們會再接再厲,為您提供更優質的服務。酒店擁有專屬停車場,並且周邊出行方便,臨近香洲總站,香洲港碼頭,乘船可達桂山島,東澳島、外伶仃島、萬山島等珠海知名島嶼,更有更多珠海知名景點:日月貝、珠海漁女、城市陽台、野狸島、景山公園、海濱公園等,非常歡迎您無論商務出差還是旅行能再次選擇我們酒店,真誠期待您的入住!
Guest User
Special Queen Room
Stayed in Dec 2025
Family
4 review
5.5/10
Posted on Jan 20, 2026
The room is dark and toilet is very soso
Response from Property: 親愛的賓客朋友,您好!感謝您對AQUEEN寰庭酒店(情侶路大劇院店),我們會再接再厲,為您提供更優質的服務。酒店擁有專屬停車場,並且周邊出行方便,臨近香洲總站,香洲港碼頭,乘船可達桂山島,東澳島、外伶仃島、萬山島等珠海知名島嶼,更有更多珠海知名景點:日月貝、珠海漁女、城市陽台、野狸島、景山公園、海濱公園等,非常歡迎您無論商務出差還是旅行能再次選擇我們酒店,真誠期待您的入住!
One n Only
Special Queen Room
Stayed in Apr 2024
Solo traveller
202 review
10/10
Outstanding
Posted on May 12, 2024
Hotel staff is very nice upgrade me to bigger room.
Everything was good till early morning mosquitoes bite my neck and mouth. Room has too strong de-odor or scene block making the whole room to have too strong smell of it, even after I cover it up, but whole room still have very strong smell of de odor, which is not necessary and not comfortable smell. I had sneezes for a while before got use to that smell. Apart from that hotel is near to the Sun Moon Shell Opera house, can rule bike there, near shopping centre, and so many good little restaurants everywhere nearby.
Response from Property: We are very glad for you stayed our AQUEEN hotel. And very sorry for your not good feeling. Thanks for your suggestion. We will improve our service. we will more happy if you stay again.
Briana is Going Places
Special Queen Room
Stayed in Oct 2023
Travelling with friends
6 review
10/10
Outstanding
Posted on Dec 11, 2023
I had a nice stay at Aqueen Hotel. It was just a short distance (less than 15 minutes taxi) from the ferry pier, and I could easily get to many places around the city.
The lobby staff was also very nice! Thanks for a great stay
Response from Property: Dear guests, hello! Thank you for taking the time to give us a five-star review after your stay. The hotel is constantly working hard to create a warm and comfortable living environment for guests and provide optimal services to meet the needs of different guests. All our staff will continue to work hard to provide every guest with high-quality and warm service. Aqueen Hotel is waiting for you here, and I wish you a happy life!
Fritz08
Special Queen Room
Stayed in Feb 2023
Couple
34 review
10/10
Outstanding
Posted on Mar 30, 2023
This hotel is clean. Bed is comfortable. Staff are friendly. Easy fast check in. I love their local breakfast food. I like the restaurant style and decor. The only disadvantage is the location. There's nothing really much around.
Response from Property: Dear guests and friends, hello! I sincerely thank you for staying at the Huanting Hotel and giving us a full score. I am very happy to bring convenience and comfort to your trip. It is our duty and obligation to create a comfortable housing environment and considerate service for every guest. We will continue to work hard and innovate with your encouragement. I look forward to more surprises when you stay next time. I wish you a happy life.
real_cxq
Deluxe Queen Room
Stayed in Aug 2023
Couple
9 review
8.0/10
Very good
Posted on Oct 15, 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的賓客朋友,您好!衷心感謝您入住寰庭酒店,酒店地處市中心,周圍餐廳、超市、銀行等生活設施齊備,很高興能為您的出行帶來便捷與舒適。為每位賓客營造舒適的住房環境和貼心的服務更是我們義不容辭的責任與義務,我們一定會在您的鼓勵下繼續努力,不斷提升和創新。期待您下次入住給您帶來更多的驚喜,祝您生活愉快!希望下一次入住能得到您一個五星好評哦
Guest User
Deluxe 2-bed Room
Stayed in Jun 2023
Other
6 review
4.5/10
Posted on Jul 9, 2023
Passed through
Response from Property: Dear guests, how do you do? Thank you for choosing Zhuhai Huanting boutique hotel. I am very sorry that we failed to meet your expectations. Please allow us to express our most sincere apologies to you. We will strive to make the facilities and services more meticulous and thoughtful, so that you can feel the enthusiasm and thoughtfulness of the people around the world. In order to let you have the most comfortable living environment, our team will make unremitting efforts. At the same time, we also welcome you to give us more and better suggestions to make us do better. Thank you again for your support to our hotel and look forward to seeing you again! I wish you a happy life!
Vyu
San Sheng You Xin Cozy Triple Room (Zero Pressure Bed + Large Space + Ultra-Large TV)
Stayed in Jun 2025
Family
5 review
8.5/10
Very good
Posted on Jul 28, 2025
The room was spacious and clean, and the receptionist was friendly and attentive. During my stay, I got a room upgrade. The hotel is conveniently located near transportation and has many restaurants. I recommend the nearest rice noodle roll shop.
Original textTranslated by Google
Response from Property: Dear guests, thank you for your positive feedback on AQUEEN Huanting Hotel (Lovers' Road Grand Theatre Branch). Your satisfaction is our constant pursuit, and we will continue to strive to provide you with even better service. The hotel has its own parking lot and is conveniently located near Xiangzhou Bus Terminal and Xiangzhou Port. From there, you can take a ferry to famous Zhuhai islands such as Guishan Island, Dong'ao Island, Wai Lingding Island, and Wanshan Island. Nearby attractions include the Zhuhai Sun and Moon Shell, the Zhuhai Fisher Girl statue, the City Balcony, Yeli Island, Jingshan Park, and the Seaside Park. We warmly welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to your stay!
M237089****
Special Queen Room
Stayed in May 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jun 27, 2025
I rarely leave comments, but I want to recommend this hotel. The service is very, very good. The auntie carefully cleaned the room and it was very clean. The mattress and pillow were very comfortable. The beauty at the front desk ground me a cup of coffee, which was free and very fragrant. There is a large Southeast Asian style restaurant on the second floor of the hotel, and there is also a piano. The hotel is in a good location, surrounded by various local snacks, especially this rice noodle roll shop is very famous. Walk to Lovers Road to see the Sun and Moon Shells. Worth recommending
Original textTranslated by Google
6/8
Response from Property: Dear guest, hello! As a front desk staff, it is our honor to see your good comments. We are glad that you are satisfied and look forward to your coming again! Many times, all we want is a positive look and an understanding heart. However, when we communicate through the Internet, your five-star good comments and a simple satisfaction make us feel excited and motivated. Thank you again for your choice!
M9408****
Special Queen Room
Stayed in May 2025
Couple
1 review
7.7/10
Good
Posted on Jun 22, 2025
The curtains in the room are not drawn properly, so light can see through. It's probably because the air conditioner blocks it. The quilt is as hard as A4 paper. The mirror in the bathroom has a little black spots, and it can't reflect people clearly. The lights in the whole room are relatively dim. Even if all are turned on, it's not bright enough. It's probably not very friendly for business trips to use computers or write. The TV can't be watched because there is no signal, and the power can't be turned off. There is a red light on. The good thing is that you don't have to go downstairs to get takeout. A robot will deliver it to the room. You also need to swipe your card to go to the room floor, which is safer. The front desk service attitude is also good. There is a laundry dryer on the second floor, and there is free parking. It is recommended to use disposable towels, disposable razors, disposable bath towels, etc. ~ Overall, it's good. It's also close to the beach and not noisy at night~
Original textTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for giving us a fair evaluation despite your busy schedule. We are very sorry that we did not give you a perfect experience. We are deeply sorry for this. If you have any dissatisfaction during your stay, please feel free to contact the front desk staff. We will do our best to solve the problem for you. Secondly, it is a great honor for our staff to be recognized by you. We would like to express our deep gratitude to you! I hope there will be another opportunity to serve you and wish you a happy life!
M226766****
San Sheng You Xin Cozy Triple Room (Zero Pressure Bed + Large Space + Ultra-Large TV)
Stayed in Nov 2025
Family
9 review
10/10
Outstanding
Posted on Dec 22, 2025
Xiaoyao's service was excellent, the room was clean, tidy, and quiet. The facilities were complete, with free luggage storage, a washing machine and dryer on the second floor, and ample parking. It's very convenient to park and close to everywhere!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!看到您的好評,作為一名前台服務人員,實屬於我們的榮幸,很高興您滿意,也很期待您再來!很多時候,我們想要的衹是一個肯定的眼神和一顆理解的心,而通過網絡溝通的我們,您的一個五星好評,一句簡單的滿意,我們卻內心澎湃、動力十足。再次感謝您的選擇!
M6031****
Special Queen Room
Stayed in May 2025
Business traveller
15 review
7.7/10
Good
Posted on Jun 15, 2025
I stayed there temporarily. After choosing, I felt that it was the most cost-effective in the 200 yuan range. After checking in, I was generally satisfied. There were early check-in and late check-out, which was convenient for lunch break. The hygiene and sound insulation were good. I slept relatively well. There was a parking space. The only problem was that the landline suddenly beeped in the middle of the night. After hanging up, it beeped again after a while, so I had to unplug the phone.
Original textTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for giving us a fair evaluation despite your busy schedule. Regarding the problem of the landline failure you mentioned, the hotel immediately checked the telephone line terminals of the entire hotel after seeing the comment and confirmed that it was a line disorder failure. It has been repaired. We are very sorry for the trouble caused to you. We hope that you will come to our hotel next time and give us a chance to compensate. Wish you a happy life!
M522308****
San Sheng You Xin Cozy Triple Room (Zero Pressure Bed + Large Space + Ultra-Large TV)
Stayed in Nov 2025
Other
7 review
10/10
Outstanding
Posted on Dec 7, 2025
Xiaoyao provided excellent service, the room was clean and tidy, the facilities were complete, luggage storage was provided free of charge, and the surrounding transportation was convenient.
Original textTranslated by Google
Response from Property: Dear Guest, It is truly an honor to receive your positive review as a front desk staff member. We are delighted that you were satisfied and look forward to your next visit! Often, all we need is a reassuring look and an understanding heart. But through online communication, your five-star review and simple expression of satisfaction fill us with immense joy and motivation. Thank you again for choosing us!