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Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.2
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All reviews(1291)
Positive reviews(1252)
Reviews with photos/video(211)
Friendly front desk staff(198)
Many amenities(105)
Convenient parking(89)
Close to beach(61)
Tasty coffee(57)
Delicious breakfast(49)
Loved the beach(11)
Awesome gym(10)
Negative reviews(39)
Guest User
Zhen Ai Exquisite Twin Room (Zero Pressure Bed + Bathroom Wet-Dry Separation + Private Wifi)
Stayed in Jul 2025
Couple
40 review
8.0/10
Very Good
Posted on Sep 1, 2025
Good service. Decent for its price. Reception if friendly and helpful
Response from Property: 親愛的賓客朋友,您好!感謝您對AQUEEN寰庭酒店(情侶路大劇院店)的認可,您的滿意是我們不懈的追求,我們會再接再厲,為您提供更優質的服務。酒店擁有專屬停車場,並且周邊出行方便,臨近香洲總站,香洲港碼頭,乘船可達桂山島,東澳島、外伶仃島、萬山島等珠海知名島嶼,更有更多珠海知名景點:日月貝、珠海漁女、城市陽台、野狸島、景山公園、海濱公園等,非常歡迎您無論商務出差還是旅行能再次選擇我們酒店,真誠期待您的入住!
One n Only
Special Queen Room
Stayed in Apr 2024
Solo traveller
197 review
10/10
Outstanding
Posted on May 12, 2024
Hotel staff is very nice upgrade me to bigger room.
Everything was good till early morning mosquitoes bite my neck and mouth. Room has too strong de-odor or scene block making the whole room to have too strong smell of it, even after I cover it up, but whole room still have very strong smell of de odor, which is not necessary and not comfortable smell. I had sneezes for a while before got use to that smell. Apart from that hotel is near to the Sun Moon Shell Opera house, can rule bike there, near shopping centre, and so many good little restaurants everywhere nearby.
Response from Property: We are very glad for you stayed our AQUEEN hotel. And very sorry for your not good feeling. Thanks for your suggestion. We will improve our service. we will more happy if you stay again.
Briana is Going Places
Special Queen Room
Stayed in Oct 2023
Travelling with friends
6 review
10/10
Outstanding
Posted on Dec 11, 2023
I had a nice stay at Aqueen Hotel. It was just a short distance (less than 15 minutes taxi) from the ferry pier, and I could easily get to many places around the city.
The lobby staff was also very nice! Thanks for a great stay
Response from Property: Dear guests, hello! Thank you for taking the time to give us a five-star review after your stay. The hotel is constantly working hard to create a warm and comfortable living environment for guests and provide optimal services to meet the needs of different guests. All our staff will continue to work hard to provide every guest with high-quality and warm service. Aqueen Hotel is waiting for you here, and I wish you a happy life!
MikeSZ
Deluxe Queen Room
Stayed in Nov 2022
Solo traveller
30 review
10/10
Outstanding
Posted on Dec 31, 2022
I've really enjoyed my stay at this hotel. Very good location, lots of stores and small restaurants on the same street. Very near the beach and very near the ferry port. The staff are friendly and helpful. The bed was very comfortable, the hot water and AC worked very well.
Response from Property: 尊敬的賓客朋友,您好!衷心感謝您入住寰庭酒店並給予我們滿分好評,酒店地處市中心,周圍餐廳、超市、銀行等生活設施齊備,很高興能為您的出行帶來便捷與舒適。為每位賓客營造舒適的住房環境和貼心的服務更是我們義不容辭的責任與義務,我們一定會在您的鼓勵下繼續努力,不斷提升和創新。期待您下次入住給您帶來更多的驚喜,祝您生活愉快!
Fritz08
Special Queen Room
Stayed in Feb 2023
Couple
36 review
10/10
Outstanding
Posted on Mar 30, 2023
This hotel is clean. Bed is comfortable. Staff are friendly. Easy fast check in. I love their local breakfast food. I like the restaurant style and decor. The only disadvantage is the location. There's nothing really much around.
Response from Property: Dear guests and friends, hello! I sincerely thank you for staying at the Huanting Hotel and giving us a full score. I am very happy to bring convenience and comfort to your trip. It is our duty and obligation to create a comfortable housing environment and considerate service for every guest. We will continue to work hard and innovate with your encouragement. I look forward to more surprises when you stay next time. I wish you a happy life.
real_cxq
Deluxe Queen Room
Stayed in Aug 2023
Couple
9 review
8.0/10
Very Good
Posted on Oct 15, 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的賓客朋友,您好!衷心感謝您入住寰庭酒店,酒店地處市中心,周圍餐廳、超市、銀行等生活設施齊備,很高興能為您的出行帶來便捷與舒適。為每位賓客營造舒適的住房環境和貼心的服務更是我們義不容辭的責任與義務,我們一定會在您的鼓勵下繼續努力,不斷提升和創新。期待您下次入住給您帶來更多的驚喜,祝您生活愉快!希望下一次入住能得到您一個五星好評哦
Guest User
Deluxe 2-bed Room
Stayed in Jun 2023
Other
6 review
4.5/10
Posted on Jul 9, 2023
Passed through
Response from Property: Dear guests, how do you do? Thank you for choosing Zhuhai Huanting boutique hotel. I am very sorry that we failed to meet your expectations. Please allow us to express our most sincere apologies to you. We will strive to make the facilities and services more meticulous and thoughtful, so that you can feel the enthusiasm and thoughtfulness of the people around the world. In order to let you have the most comfortable living environment, our team will make unremitting efforts. At the same time, we also welcome you to give us more and better suggestions to make us do better. Thank you again for your support to our hotel and look forward to seeing you again! I wish you a happy life!
M237089****
Special Queen Room
Stayed in May 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jun 27, 2025
I rarely leave comments, but I want to recommend this hotel. The service is very, very good. The auntie carefully cleaned the room and it was very clean. The mattress and pillow were very comfortable. The beauty at the front desk ground me a cup of coffee, which was free and very fragrant. There is a large Southeast Asian style restaurant on the second floor of the hotel, and there is also a piano. The hotel is in a good location, surrounded by various local snacks, especially this rice noodle roll shop is very famous. Walk to Lovers Road to see the Sun and Moon Shells. Worth recommending
Original textTranslated by Google
6/8
Response from Property: Dear guest, hello! As a front desk staff, it is our honor to see your good comments. We are glad that you are satisfied and look forward to your coming again! Many times, all we want is a positive look and an understanding heart. However, when we communicate through the Internet, your five-star good comments and a simple satisfaction make us feel excited and motivated. Thank you again for your choice!
M9408****
Special Queen Room
Stayed in May 2025
Couple
1 review
7.7/10
Good
Posted on Jun 22, 2025
The curtains in the room are not drawn properly, so light can see through. It's probably because the air conditioner blocks it. The quilt is as hard as A4 paper. The mirror in the bathroom has a little black spots, and it can't reflect people clearly. The lights in the whole room are relatively dim. Even if all are turned on, it's not bright enough. It's probably not very friendly for business trips to use computers or write. The TV can't be watched because there is no signal, and the power can't be turned off. There is a red light on. The good thing is that you don't have to go downstairs to get takeout. A robot will deliver it to the room. You also need to swipe your card to go to the room floor, which is safer. The front desk service attitude is also good. There is a laundry dryer on the second floor, and there is free parking. It is recommended to use disposable towels, disposable razors, disposable bath towels, etc. ~ Overall, it's good. It's also close to the beach and not noisy at night~
Original textTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for giving us a fair evaluation despite your busy schedule. We are very sorry that we did not give you a perfect experience. We are deeply sorry for this. If you have any dissatisfaction during your stay, please feel free to contact the front desk staff. We will do our best to solve the problem for you. Secondly, it is a great honor for our staff to be recognized by you. We would like to express our deep gratitude to you! I hope there will be another opportunity to serve you and wish you a happy life!
M6031****
Special Queen Room
Stayed in May 2025
Business traveller
15 review
7.7/10
Good
Posted on Jun 15, 2025
I stayed there temporarily. After choosing, I felt that it was the most cost-effective in the 200 yuan range. After checking in, I was generally satisfied. There were early check-in and late check-out, which was convenient for lunch break. The hygiene and sound insulation were good. I slept relatively well. There was a parking space. The only problem was that the landline suddenly beeped in the middle of the night. After hanging up, it beeped again after a while, so I had to unplug the phone.
Original textTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for giving us a fair evaluation despite your busy schedule. Regarding the problem of the landline failure you mentioned, the hotel immediately checked the telephone line terminals of the entire hotel after seeing the comment and confirmed that it was a line disorder failure. It has been repaired. We are very sorry for the trouble caused to you. We hope that you will come to our hotel next time and give us a chance to compensate. Wish you a happy life!
Senlinnanlu
Deluxe Queen Room
Stayed in Apr 2025
Travelling with friends
12 review
8.0/10
Very Good
Posted on May 5, 2025
Location: The location is OK, and it takes a while to walk out of the Lovers' Road.
Facilities: The hotel has many rooms, but the laundry room is very small, with only two washing machines, a dryer, and a hanging iron. There is no queue. There is no refrigerator in the room, and there is no place to put yogurt if you want to buy it. There is a safe.
Environment: The hotel says it is Southeast Asian style, but I personally feel that it looks old after many years, so the style is not to be mentioned.
Service: The front desk service attitude is very good, but the housekeeping did not clean the room or replenish consumables. I reported it to the front desk, and the housekeeping immediately followed up and kept apologizing with a good attitude.
Original textTranslated by Google
6/11
Response from Property: 尊敬的賓客,您好!很抱歉讓您在我們酒店的入住體驗不太好,您入住期間有什麼需求都可以用座機撥0到前台,如果需要存放酸奶水果蛋糕之類的也可以放心交給我們前台工作人員哦!對於續住當天您提出的房間沒有及時打掃的問題,酒店表示非常抱歉,當天住客太多,沒有及時跟進是我們的問題,我們會深深的反省並做出改進,感謝您對於我們服務人員的肯定,祝您生活愉快!
M317323****
Deluxe 2-bed Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 11, 2025
After a long period of anticipation and preparation, this carefully planned parent-child trip finally arrived as scheduled. In order to give the children a better travel experience, we deliberately chose to travel during off-peak hours and chose Huanting. The hotel transportation is quite convenient. It is worth mentioning that the service of Huihui, the front desk receptionist, is impressive - with a friendly smile, efficient and smooth check-in, and accurate grasp of guest needs. For example, we brought our children and needed a robot water delivery service, which was arranged in place. The child had a good experience, which added icing on the cake to the entire accommodation experience.
Original textTranslated by Google
Response from Property: Dear guest, hello! As a front desk staff, it is our honor to see your good comments. We are glad that you are satisfied and look forward to your coming again! Many times, all we want is a positive look and an understanding heart. However, when we communicate through the Internet, your five-star good comments and a simple satisfaction make us feel excited and motivated. Thank you again for your choice!
_WeChat272920****
Deluxe 2-bed Room
Stayed in Mar 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Apr 30, 2025
The hotel is in a great location with complete facilities and convenient parking right at the door. The most important thing about coming to Zhuhai is that it is close to the attractions. It takes only 10 minutes to get to Lovers' Road from the hotel. It is very convenient to have all kinds of food downstairs. It is worth recommending
Original textTranslated by Google
Response from Property: Dear guest, hello! As a front desk staff, it is our honor to see your good comments. We are glad that you are satisfied and look forward to your coming again! Many times, all we want is a positive look and an understanding heart. However, when we communicate through the Internet, your five-star good comments and a simple satisfaction make us feel excited and motivated. Thank you again for your choice!
M463490****
Special Queen Room
Stayed in Mar 2025
Other
4 review
8.0/10
Very Good
Posted on Apr 27, 2025
The hotel is very good. This time I came to Zhuhai for tourism. The hotel is close to Zhuhai's attractions and the service is very good. The hotel facilities are also very complete, clean and tidy. I will come again next time
Original textTranslated by Google
Response from Property: Dear guests and friends, hello! Thank you for your recognition of AQUEEN Hotel (Qilu Road Grand Theater Branch). Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel has an exclusive parking lot and convenient transportation around. It is close to Xiangzhou Terminal and Xiangzhou Port Terminal. You can take a boat to Guishan Island, Dong'ao Island, Wailingding Island, Wanshan Island and other famous islands in Zhuhai. There are more famous attractions in Zhuhai: Sun and Moon Shell, Zhuhai Fisher Girl, City Balcony, Yeli Island, Jingshan Park, Seaside Park, etc. You are very welcome to choose our hotel again whether you are on a business trip or a trip. We sincerely look forward to your stay!
Tglzhu
Special Queen Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 24, 2025
The hotel is in a very good location. There is a parking lot at the door. It is also very close to the popular check-in spots in Sun Moon Bay. There is no noise in the room at night. You can rest well after a day of play. The facilities are still very complete and clean. I will choose it next time
Original textTranslated by Google
Response from Property: Dear guests and friends, hello! Thank you for your recognition of AQUEEN Hotel (Qilu Road Grand Theater Branch). Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel has an exclusive parking lot and convenient transportation around. It is close to Xiangzhou Terminal and Xiangzhou Port Terminal. You can take a boat to Guishan Island, Dong'ao Island, Wailingding Island, Wanshan Island and other famous islands in Zhuhai. There are more famous attractions in Zhuhai: Sun and Moon Shell, Zhuhai Fisher Girl, City Balcony, Yeli Island, Jingshan Park, Seaside Park, etc. You are very welcome to choose our hotel again whether you are on a business trip or a trip. We sincerely look forward to your stay!