When we checked in we asked whether, after we check out, we could leave our luggage with them since we didn't want to carry many luggage to Paris and the answer from the front lady with her careless eye was ”NO, because we didn't have enough space”. We were very sorry with the answer and hopelessly thought how we could deal with the problem. Luckily, on the day we checked out we met another front lady who was very kind and agreed to keep our luggage but we need to pay some charge. The room was ok except the toilet which were flooded all the time when we took a bath during our stay. We probably don't want to stay here again unless we have no choice.
Good location near the airport, public transport and coop supermarket within walking distance. Free shuttle bus service every 20min to/fro airport. Amenities wise and breakfast are no frills and simple. Staff is helpful and contactable via the trip.com call function - which is very helpful.
Great hotel very close to train station, staff are lovely especially Joao the concierge gentleman. Rooms are clean and spacious and comfortable with fridge and spotlessly clean facilities plus kettle. Right next door to Lidl super market so very handy, close to buses to travel to chamonix etc and very short walk to Geneva lake. Wonderful
The hotel is beautifully designed, with a terrace, very ample space, a lift for easy movement of luggage, convenient location, only 3 minutes walk to the big train station, toilet facilities, very clean
The bed was comfortable and I slept well
Just when taking a shower, easy to splash water, but only a minor problem!
There will be noise at 7am, probably because there is a lift right next to it
If you want to sleep later and not leave early, please be careful not to live next to the lift!
There were staff outside at 8am that day using electric drills to do the work, but I only stayed for one day and got up early to leave, so okay!
Generally liked this hotel, satisfied! The price is reasonable
The best hotel I've stayed in Switzerland, the service staff are very friendly, the room facilities are also very good, and there is a turndown service! The main location is also very good, there is a bus stop at the door of the hotel, and it is only a few minutes' walk from the train station. The subsequent hotels in Interlaken and Zurich at this price cannot compare with this one, I really recommend it!
The room is large and well-equipped. It has a one-bedroom and one-living room with a kitchen where you can cook. The breakfast is average and is priced at 24 Swiss francs. It is not worth buying it separately. There is a supermarket opposite, which is very convenient for shopping. It is very quiet.
The location is good. There are many delicious food nearby. There are also two supermarkets. However, the parking fee is CHF 35, which is relatively expensive. The meter is 2.8 francs per hour and has a limit of 90 minutes. However, you can re-enter with no limit on the number of times. In the evening Free from 7 a.m. to 8 a.m. Breakfast is a buffet, and the 20 francs is not worth it because the fruits are not very fresh.
Hotel near Centre-Plainpalais-Acacias,Geneva100% of visitors choose this area
GGuest User2023.10.26
The best boutique five-star hotel I have ever stayed in Europe. The house has been around for three or four hundred years, but the interior is very modern and the details are very good, even more particular than some of the domestic head five stars.
One of the best hotels we have stayed in Switzerland. Hotel staff was super friendly and upgraded our room for free. She also briefed us about the free transport card provided by the hotel and showed us where we could go in Geneva.
The location of the hotel is perfect as it is right opposite to the Geneva train station. The room is big and comfy, despite being a bit old.
Hotel is great and bkfast great with a very good location just pop train station corvain. We were lucky to got a free Geneva transport from hotel too. Will stay here again if I visit Geneva again. Nearby many restaurants and super market too
Very Good
132 reviews
8.8/10
Price from
£115
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9.0/10
Great
GGuest UserThe room was very clean and quiet, there are plenty restaurants and convenient shops nearby and it is pretty close to the airport. Besides, it has sauna and gym for guest to use for free. Good stay experience in general!
Tthelostwhisper_All the staff there are very friendly and respectful. We were allowed to check in early even though that is not their policy which was very kind of them. Initially when we arrived at the hotel we were planning on leaving our luggage there and go out, and later come back to check in however, they were nice to let us check in around 12pm.
They offer breakfast options as well at a price, however, it was better working out for us not to eat at the hotel.
Overall it is a very lovely and cozy hotel and I would book with them again even if we are not allowed to check in early!
AAnonymous UserRuby Claire Hotel in Geneva offers a unique experience, though it may not be for everyone.
The hotel is in a central location, situated right in the heart of Geneva’s shopping district. Tram and bus access are incredibly convenient, with stops just at the doorstep. It’s also a 10-minute walk to the bus depot for trips into France. However, finding the hotel can be a challenge. It’s not a standalone building but rather occupies part of a mall/office complex, which might confuse first-time visitors. If you’re coming from the main train station, it’s two tram stops followed by a 5-7 minute walk.
The reception is located on the 7th floor, and the check-in process is entirely self-service via an iPad. While efficient in theory, the process felt cumbersome, especially with the requirement to provide a home address. Traditional hotel check-ins are certainly more straightforward.
The hotel’s design is modern and minimalist but the corridors and ceilings are in black, and are lit only with spotlights. Together with a maze-like corridor design, this aesthetic choice should raise concerns about navigating during emergencies even though there are exit signs.
Rooms, on the other hand, are compact yet well-designed, offering a surprising amount of space by European standards. The rain shower and the addition of a Marshall Bluetooth speaker were standout features, adding a touch of luxury to the stay. Another pleasant surprise was the galley on each floor, offering free-flow coffee and tea—a thoughtful touch for guests.
The hotel provides an eco-friendly incentive: opt out of room cleaning and receive a complimentary drink at the bar, which also serves as the reception area.
Considering its central location and the thoughtful amenities, Ruby Claire offers excellent value for money in a city as expensive as Geneva. This is a hotel I would recommend to friends visiting Geneva.
SSaan ChoyRoom is clean and comes with the convenience of a small functional kitchen. Bed is comfortable.
Location is excellent. Close to the fountain jet, train station and shops.
Very quiet as well for the inside facing room we had.
Staff are helpful.
Recommended
HHaobinBoth the service and breakfast are very good. The location of the hotel is also convenient as the airport and shopping mall are nearby. However, the car park of the hotel is too narrow which is suitable for small cars only. There is also no direct access between the hotel and car park as the only entrance of the car park is outside the hotel.
GGuest UserThe scenery is unbeatable. It is the best hotel around. It is convenient, next to the lake, and there is a big supermarket downstairs. There are no other hotels for you to choose. The facilities are on par with the domestic Four Seasons and Atour.
KKamalathaI went a day earlier to confirm my stay with the hotel. They couldn't find my booking. I showed them my confirmation on my phone. I was told that they can see my confirmation number but no payment was made by trip.com. They assured me that such has happened before and told me to be on the safe guard book another room as a standby. They assured me that they will not swipe my card until matter is resolved. That assurance made me check in. I kept coming to the front office every now and then and I was told it was resolved. Only on the last night I was told that by Trip.com of the error in the address. In the meantime the hotel had swiped my card. Surprisingly they did not honour the feedbacks I gave to Hotel Montana Geneve and Hotel Montana Zurich. There was no email to apologise for the oversight and delay in handling. I went to the hotel one day earlier to check, they could have attended to it and not confidently putting the blame on trip.com since there has been previous incidents where [ayment was not received.
I thought Hotel Montana group could have handled this matter better. Quite disappointing.
KKezia FMGreat!! The staffs are helpful, friendly, and knowledgeable. He even greet me with my national language (Indonesian). There are a lot of young people here, so if you’re young and looking to make friends on your trip this is the perfect place. The location is also perfect, it’s close to the touristic places. They have quite a good amount of breakfast selection. I think it’s definitely a great value for money ⭐️
GGuest UserThe service staff were very enthusiastic, so enthusiastic that they helped me fold the clothes that were thrown around and put them in the box 😂
The room was also very clean, and the sheets were changed every day.
The breakfast was pretty good. Although it didn't change, I didn't feel sick of it after eating it for 9 days.
Some room types have coffee machines but no kettles, and some have kettles but no coffee machines.
You can take bus No. 15 to the city and the United Nations, and it's a 5-minute walk to the lake, which is quite convenient
BBenny Hon ChungThe hotel is in a central location which is only a few minutes walk from the railway station and the old town where the cathedral and all the big luxury brands can be found. There are a lot of restaurants in its vicinity. The hotel is a bit old but very clean and comfortable. The room is spacious and sound proofing is excellent. The staff are extremely polite, welcoming, and accomodating. It's worth mentioning that the hotel's check in time is 1500 but we were given a room when we arrived at 1210. The gentleman and lady at the reception counter even gave us a city map and took several minutes telling us where to go. The two reception girls in the afternoon also showed us their welcoming smiles every time they saw us. When we called to request to have a kettle the hotel gave us not just a kettle but a whole lot of instant coffee and tea bags. Wow what a surprise to receive such excellent service in a small 4 star hotel! I highly recommend it to all travellers who want to receive exceptional service.
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