Excellent four star hotel with affordable price. The front desk staff were extra helpful. There was a problem with trip.com's booking, but the lady at the front desk tried everything to help and in the end the problem was solved. The problem seems to be not the fault of the hotel.
I recommend coming here. The room is clean and the space is comfortable. There are restaurants and Migro nearby. It is next to the station. There is a lot of space on the first floor. You can take out and eat. The service staff are very friendly.
Located on a mountainside, the road is easy to find. Supermarkets, restaurants, bus stops nearby. Free parking is sufficient. The hotel also has its own restaurant. The room was very clean. Rent prices are also fair compared to Swiss prices. 15 minutes drive down the hill to the bustling town and 30 minutes from the nearest highway exit.
Recommended for long-term vacations, good choice for family relaxation, and pleasant mountainside scenery.
Reminder: The power plug in Switzerland is different from that of neighboring countries, so be sure to bring it in advance
The room was huge. The furnishings are tasteful and attractive. However, there is a lack of storage space. The champagne we ordered in advance was in a broken bucket. The bathroom is so small that you can barely turn around. Not for people with claustrophobia. Parking is very limited. You have to wait forever for the elevator. The reception was very friendly and the staff were very accommodating when you spoke to them. The breakfast buffet was varied. However, the food and dishes were on/in wall shelves, which is very impractical as it is difficult to pass each other. The reception/bar/lounge/breakfast room is a large hall and as a result it was very loud and uncomfortable at breakfast. Overall, it was OK for one night. On my next stay in Rappi, I would first look for alternative accommodation, which I also feel would be better value for money.
Very nice hotel, the front desk is very warm and thoughtful, the breakfast is very good and free, especially the location is very good, the perfect place to stay for self-driving travel.
In St. Gallen, the hotel is very well located, just a few minutes away from the main station.
From my perspective, the service was good. The hotel incorporates some modern technology, including a service bot that delivers drinks directly to your room upon request.
There is a Japanese restaurant within the hotel. While I find it slightly overpriced, this is, of course, a matter of perspective.
For example, if you buy a drink and do not finish it, there is no way to keep it cool, which leads to unnecessary waste. Having a fridge would also allow guests to grab a cold drink whenever they need one.
I also noticed that the room was somewhat noisy due to the construction work around the hotel.
Overall, I would still recommend this hotel for a short business trip to St. Gallen.
I have stayed here many times and it is always a high quality hotel. The service, cleanliness and breakfast were impeccable, and the staff were very welcoming. Highly recommended.
The hotel is located next to the BAD RAGAZ high-end golf club, backed by mountains, with its own garden, simple design, and free swimming pools, saunas and other leisure facilities. It is a good place for a leisure vacation. There are not many kinds of breakfast, but it is acceptable. There is no air conditioning in the room, so you have to open the window. Although the air is good, flying insects may come in, so those who are concerned should consider it carefully.
Clean environment, comfortable, quiet around, suitable for emptying and decompression, breakfast options are less, it takes a few minutes to walk close to the station, convenient transportation, it is still very recommended.
Very Good
41 reviews
8.7/10
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8.7/10
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GGuest UserWe had a pleasant stay at this hotel. The room was spacious, featuring a large living room with a balcony. It was clean and tidy, and we appreciated having two televisions in the room. Although we booked a room with lake views, the view was somewhat limited. On the 3rd floor, you can barely see the lake, and even on the 4th floor, the view is only partial. However, this was not a major issue for us.
One thing to note is that the bathroom walls and doors do not extend fully to the ceiling and floor, leaving gaps at the top and bottom. While this design looks fine, it means there is no proper ventilation in the bathroom, so any odors can easily spread into the room.
The hotel operates on a self check-in system. We contacted the staff before our arrival, and the check-in process went smoothly despite a minor hiccup with the payment. The staff were very responsive and resolved the issue immediately when we called.
For those who want to enjoy the beautiful lake view, there is a podium on the 7th or 8th floor, which is a nice place to take in the surroundings.
However, we were quite disappointed with the breakfast experience. The choices were limited, and the most troubling part was the presence of numerous flies. There were at least 10-20 flies flying around, which made us uncomfortable and led us to leave the restaurant with an unfilled stomach. Just thinking about it gives me goosebumps.
Aside from the breakfast issue, the hotel is quiet and lovely.
GGuest UserThis hotel suited our needs, as we wanted to explore the untourist part of Switzerland. The hotel was the first hotel we have booked on the trip app which was not prepaid. When we arrived at the hotel it was automated entry with us entering our details into a entry machine by inputting your name and locating your booking and inserting payment card. Your room key is than printed and you swipe in.
The rooms are clean with a nice decor with large windows providing plenty of natural light. The beds are comfy and we slept well as located in a quite location. Maybe too quite for some as most shops where closed. There is a local pub near by with friendly bar staff. Breakfast is provided but limited with choice compared to other places we have stayed. I liked that freewater was provided in the room which was a nice gesture. Bathroom is functional with very good shower pressure.
GGuest UserIn St. Gallen, the hotel is very well located, just a few minutes away from the main station.
From my perspective, the service was good. The hotel incorporates some modern technology, including a service bot that delivers drinks directly to your room upon request.
There is a Japanese restaurant within the hotel. While I find it slightly overpriced, this is, of course, a matter of perspective.
For example, if you buy a drink and do not finish it, there is no way to keep it cool, which leads to unnecessary waste. Having a fridge would also allow guests to grab a cold drink whenever they need one.
I also noticed that the room was somewhat noisy due to the construction work around the hotel.
Overall, I would still recommend this hotel for a short business trip to St. Gallen.
VVictoriaHotel location is perfect and nearby have everything we need. Also it was good to go Heididorf and Zurich. The staff were all nice and helpful. Recommend it!
MmingtakOverall facilities very good. Staff also polite. But experience with catering is below expectation.
I had dinner in the hotel on the first night, and choices were limited and expensive. I had a fish but found out half cooked during serving. They just took the remaining portion into the kitchen and re-cook it instead of replacing a new one.
Breakfast on last day was also annoying. Our orders of egg was delayed/forgotten ! After chasing, my wife's hard boil egg order became soft egg. And my fried egg order never came and I just gave up.
I guess visitors of the property typically has a car and I strongly recommend people to have meals outside.
GGuest UserThe room was huge. The furnishings are tasteful and attractive. However, there is a lack of storage space. The champagne we ordered in advance was in a broken bucket. The bathroom is so small that you can barely turn around. Not for people with claustrophobia. Parking is very limited. You have to wait forever for the elevator. The reception was very friendly and the staff were very accommodating when you spoke to them. The breakfast buffet was varied. However, the food and dishes were on/in wall shelves, which is very impractical as it is difficult to pass each other. The reception/bar/lounge/breakfast room is a large hall and as a result it was very loud and uncomfortable at breakfast. Overall, it was OK for one night. On my next stay in Rappi, I would first look for alternative accommodation, which I also feel would be better value for money.
LLI HSUNI recommend coming here. The room is clean and the space is comfortable. There are restaurants and Migro nearby. It is next to the station. There is a lot of space on the first floor. You can take out and eat. The service staff are very friendly.
YYuguangExcellent four star hotel with affordable price. The front desk staff were extra helpful. There was a problem with trip.com's booking, but the lady at the front desk tried everything to help and in the end the problem was solved. The problem seems to be not the fault of the hotel.
GGuest UserThe accommodation is very well located, near the city centre. The rooms are very clean. When booking via a platform something had not been successful, the support has solved the problem immediately and then I could check in without a chance. I didn't find a furnace. A small waste pad in the room would also be good. Pictures are not hanging in the room... it is very spartanian and cool furnished. But would book again at any time if needed. Price for 1 night absolutely OK! There is a large and modern parking (Einstein). For short-term parking it is very expensive. From 16:00 p.m. - 9:00 p.m. I paid 45 CHF.
OOlgaExcellent hotel. Easy to settle. Keep it safe to not worry about whether you can get to the hotel (write about the difficulty of checking in)
Important!!! Make sure the Internet works in advance and you can use the translator. We didn't work, but the letter with the booking number opened, because everything was normal.
1. A letter will be sent to the mail with the booking number and reference on which all the accommodation data are available. If not, please write to the hotel yourself and send it on the same day. The booking code/booking number is Latin big letters and number. Write them out there to find without the Internet then
2. Go to the e-registration link in advance, enter the address of residence and other data you are requested, and at the end you will write that you are successfully registered
3. Come to the hotel. The entrance door is open, come to the hall. Just on the left is the machine to get the opening card. Take the card, place the right to the magnetic space. On the apparatus, click to start registration and enter the booking number and your name in the next field. Then, then, then, then (the machine will give you all the fields you filled in in paragraph 2) and start magnetizing the card. At the end, the machine will write your room number. You can magnify 2 cards, I don't know any more.
4. Go upstairs, doors automatically open, look for your door and open a map.
Leaving, throw cards in a special box.
The only thing that didn't like in the room, the shelves are not deep, the water is splashing out, the rest is super. Take 1 cruissans for breakfast so that everyone is enough and in the reviews then don't complain.
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