Booked non-smoking room. Was given rooms on level 9th floor, which is a flexible floor where guests can smoke. I have asked what if there’s still smoke smell, the receptionist convince me that they ozone the rooms so shouldn’t have any smell. Room only ready at around 4pm (check-in starts at 2pm). Once i went in, the cigaratte smells was so strong, the staffs immediately sprayed deodorizer. Left the room, come back at 10pm, same smell. Called the service, no reply, called again to receptionist immediay ask to change room. They wanted to ozone the room again. It’s freaking 10pm, mind you. The guy ozone came and asked me whether i wasn’t aware with the floor flexibility. Mind you, i am paying for NON SMOKING ROOM, NOT FLEXIBLE ROOM. This hotel is a joke.
Love Ayola Hotel Cikarang. The room is adequate for 2. Amenities are limited but enough for basic needs. We love the small gym, although some equipments need to be replace/fix. The AC in our room is cool and we are happy with it. We shall be back if we happen to be in the area.
everything was such pleasant experience from the cleanliness to the service. we were even able to check in early since the room was ready ealier. if I had one thing I want to be better, it is the parking area. and the netflix can be accessed because apparently too many people using the account. so end up watching youtube instead
I will not stay in this hotel if I have a chance to visit Karawan in upcoming trips.
Got some mosquitos in Japanese restaurant and in my room.
The bar service is nice. They offer us free three pots of hot teas while we were making an internal meeting.
The food served in the morning was too local. No real coffee. Eating places and food serving place are too far away.
Been having staycation there for the longest time. Calm quiet location with the most friendly and helpful staff who remembers me even it was a year ago that I visited them.
Close by to Ikea or Aeon mall where you can have your shopping and dinning crave satisfied.
The room is spacious enough for two people, but if you have young children, it might be necessary to book a larger one. Everything was perfect during my stay here, except for breakfast. My family was dissatisfied with it because it's unpalatable. I am hoping that the chef/cook can improve their cooking skills as some of the food tends to be salty and blendy. A week prior to checking in, we requested connecting rooms, but unfortunately they did not comply. That's not a big deal.
Eerwin1 booked 2 classic rooms. At the reception, they upgraded my rooms to superior/deluxe rooms at high floors. Service are good and fast. Every needs will be taken care quickly and seriously. The washtafel has a little problem, after they fix it, the manager send a box of cookies to apologize. Bottled water I must say is free flow, cause I got 8 bottles for the first night, and 12 bottles for the second night. Very generous.
AAnonymous UserI went here on June 1st
The hotel is quite difficult to find as it has two gates, one behind the gas station the other from a narrow road.
The hotel is spacious but the toilet was so dirty 😵💫😵💫
SSeeMay LThe Cordella Hotel in Cirebon offers a luxurious retreat with impeccable service. From the moment you step in, you're greeted with elegance and warmth. The rooms are spacious, well-appointed, and designed for comfort. The hotel's facilities, including the pool and fitness center, provide ample opportunities for relaxation and rejuvenation. Dining options are diverse, catering to various tastes, and the culinary experience is exceptional. Additionally, the hotel's central location makes it convenient for exploring Cirebon's attractions. Overall, the Cordella Hotel exceeds expectations with its attention to detail, excellent amenities, and commitment to guest satisfaction, ensuring a memorable stay.
SSherin AFor the room and all the food is delicious. I even they do decor our room for my mom's birthday but there was a problem with my booking when I booked my room it said in the hotel that the room was booked as a downgrade room type and it takes a long time for them to handle it so it’s a bit upset for us about their service but luckily they have the room that I want so it’s good
JJulius DimasThis hotel is located in a strategic place that you can easiliy reach several places to visit, such as gedung sate museum, gasibu field, factory outlet, and restaurants.
GGuest UserThe location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful.
Room was clean and air condition worked properly.
I will definitely stay here for my next trip to Cirebon .
Llihayana lihayanaWe booked this place stayed at kawung villa or 2 storage traditional bungalow/wooden house for 1 night.
The place is amazing we are located surrounding all the mountains. This resort offering few styles of room, u can book little bungalow enough for max 3 ppl, luxury villa, or big house for groups with private swimming pool.
In our bungalow we have bath up with natural hot spring from the mountain. The bath up so big is enough for 3 adults to soak in. They provided us with the amenities, we have a tatami/breakfast nooks, and the bedroom at upstair with balcony overlook the mountain & fish pond.
This resort so huge, so beautiful sorrounded with all the mountains and 1 main attraction is the public swimming pool. Every guest who stayed in this hotel will have free access to the pool unlimitedly, but fyi this pool also open for the public with the paying entry ticket.
The swimming pool temperature so warm, since the water is natural hot spring from the nearest mountain. Unfortunately they have only 1 olympics size pool and 1 small pool for soaking the feet since the tempature so hot above 40' c.
The pool might be crowded during afternoon time, but guest still can access them till 9pm so u can have a quite pool. The view from the pool so romatic & beautiful since we are at the feet of mountains. U can see the sunset from the pool, which so beautiful.
Only 1 feedback for the management, please impove the breakfast menu. Since this hotel sorrounded the mountains and the temperature quite cold maybe in restaurant can serve more soup styles. And when we had the breakfast there the food actually not so warm and the taste of the food quite bland & not intresting.
But i can recommend this place to everyone to stay here more than a night because so many thing we can explore from this resort. And there is foot spa whre we can seat at the fish pond, while we wait the fish clean out all the dead skins from ours feet & very ticklies.
GGuest Usereverything was such pleasant experience from the cleanliness to the service. we were even able to check in early since the room was ready ealier. if I had one thing I want to be better, it is the parking area. and the netflix can be accessed because apparently too many people using the account. so end up watching youtube instead
HhobistaycationFor the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam.
Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan.
Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel.
Semoga kedepannya lebih baik lagi, just want to share my experience.
Thank you.
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