We spent 1 day in this hotel, the location is convenient, the room overlooks the courtyard, the air conditioner and TV work.
The bed creaks, the toilet was poorly washed. In the shower, the shower head and shampoo holder were poorly attached to the wall (torn out). The curtains are difficult to close.
There is no elevator, so we had to drag our suitcases by hand to the 4th floor.
A wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
The person who invented the idea of paying almost 70% of my room rate to get a 4-hour early check in should be banned from the hotel industry!!
Very disappointing to have the room ready yet refusing to make life easier on customers... Apart from that the hotel is in a great location and room is small but adequate... Breakfast is average as u would expect
And apart from this early check in setback the staff was generally good but I don't think I will stay again cuz my flight arrives early most of the time and i don't like pointless waiting!!
Came to Yerevan on a business trip, the hotel was recommended by the client, near Republic Square, very convenient for eating and traveling around, the lady at the front desk could speak some Chinese, very friendly, great!
The room was better than expected, clean and tidy. I had a bad experience staying in Tbilisi before. I looked at many hotels in Yerevan and thought they were all average. In the end, I decided to stay at Ibis and was quite satisfied with the result. The surrounding attractions are all within walking distance.
Great location, normal family room, receptionists understand and help almost everything
Huge minuses:
1. Audibility in the room: at 12 at night neighbors came and talked loudly - had to cough loudly to make them shut up. In the toilet it was as if we were going to the same potty together
2. Disgusting breakfasts. Didn't go to the second one. The cook cuts fruit with his bare hands next to raw eggs (5-10 cm) and puts it on a tray - the concept of food neighborhood is completely absent. Dirty dishes are taken in the open cooking area and the remains are dumped right there in the trash. Smokers scurrying around on two balconies, given our intolerance to smoking and two children nearby
A C-grade hotel. We are unlikely to go there again
Pros:
1) large area
2) amazing view from the window
3) a nice terrace where you can sit in the fresh air.
Minuses:
1) Can’t pick up WiFI in the bedroom
2) There are no accessories for brushing teeth, apparently because this is not a hotel
3) The elevator shaft was behind the bedroom wall and the elevator mechanism was loudly heard all night, I had to sleep on the sofa.
4) When I checked in, they said the roof was undergoing repairs. But it turned out there was a full-fledged construction going on there with perforation, demolition of structures and construction of new ones. It was impossible to listen to the sound of a hammer drill all day and demolishing walls; even the sofa and table vibrated. The work has just begun, so I highly recommend the 12th floor in the near future (unless of course you come just to sleep).
Together with my daughter, I arranged a room with a large bed and a balcony. This hotel has toiletries, cleaning every day, plenty of hot water, bathrobes, bath towels and towels changed every day, and 2 bottles of water every day. There is also bottled water in the restaurant during breakfast. , get it for free, which is better than Ibis, which only has 2 bottles a day. The breakfast is also very good, with a rich variety, including juice, coffee, yogurt, soup, eggs, etc., all delicious.
The front desk staff were very welcoming and helpful, making it a pleasant stay.
First of all, the location of the hotel is an absolute advantage. It is near Republic Square. It is only a three-minute walk to the square and about six or seven minutes to the subway station. Convenient for transportation, food, drinks and entertainment! The environment is also good, clean and tidy. For us Chinese, there are not many choices for breakfast, so just eat enough!
I thought I could have a good night's sleep, but at around 5 a.m., a sound like a car starting suddenly came from the air-conditioning vent above the door, which woke me up. After looking for the sound for a long time, I continued to sleep in a daze. (The rooms in the back are usually available after a little more than half an hour. After getting up and going out, I still heard it until I came back to check out at 11:45. There is a video, but it is less than five seconds and only 4 seconds. Ctrip does not allow it to be uploaded.) Then to 6 When I was about to wake up, the alarm clock on the bedside clock went off for some reason. I was scared to death! I'm really speechless!
It’s a bit against my will to give this score, but the Armenians are friendly to the Chinese and don’t want to give a bad review!
Good hotel, good value for money. Staff was very friendly and helpful. Breakfast was good with daily variations. Location is nice and close to the city centre.
Amazing
62 reviews
9.5/10
Price from
THB 4,040
per night
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9.2/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
IIrinaSibirI choose Alex Hotel to spend half-night and morning between flights. That was good choice because taxi delivered me to the hotel in about ten minutes ( it is a few kilometers before e the city), the hotel was easy to find, and I was met and checked in at 3 in the night. The place is quiet and the room was clean. Hot water in the bathroom. I would recommend a curtain for the shower, because it was impossible to take a shower, water splashing over the entire bathroom, literally. The breakfast included rice with chick peas, smth like vegetarian shawarma, salad of cabbage and carrot, two kinds of cookies, tea, and coffee. A cost of 3000 drams is a little bit too much, in my opinion. However, in the whole, the hotel is good for overnight between flights.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
MMaxB.We spent 1 day in this hotel, the location is convenient, the room overlooks the courtyard, the air conditioner and TV work.
The bed creaks, the toilet was poorly washed. In the shower, the shower head and shampoo holder were poorly attached to the wall (torn out). The curtains are difficult to close.
There is no elevator, so we had to drag our suitcases by hand to the 4th floor.
OOMGitsJassyThis is my second review for this hotel, first one is that they send us to other hotel, but after returning here the next day almost everything was fine, room was super pretty, had a small balcony and a window, small kitchen even microwave, it was new and clean, shower was fine, staff was friendly, manager treated us with wine and fruits. Only minus was the poor breakfast that we were unable to digest first 2 days then didn't eat at all and that during one week stay they never changed our bedsheets...overall experience was good, thanks for your effort and please improve we will come again.
DDmitryGreat location, normal family room, receptionists understand and help almost everything
Huge minuses:
1. Audibility in the room: at 12 at night neighbors came and talked loudly - had to cough loudly to make them shut up. In the toilet it was as if we were going to the same potty together
2. Disgusting breakfasts. Didn't go to the second one. The cook cuts fruit with his bare hands next to raw eggs (5-10 cm) and puts it on a tray - the concept of food neighborhood is completely absent. Dirty dishes are taken in the open cooking area and the remains are dumped right there in the trash. Smokers scurrying around on two balconies, given our intolerance to smoking and two children nearby
A C-grade hotel. We are unlikely to go there again
DDabinglvcaoThe hotel is located in the center of Yerevan, less than 300 meters from the Grand Theatre. It is very close to several major attractions in Yerevan. It is a quiet place in the middle of noisy. The hotel facilities are good, the service is thoughtful, responsive, and the breakfast is rich. It is the best breakfast in all our hotels in Armenia.
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