I choose Alex Hotel to spend half-night and morning between flights. That was good choice because taxi delivered me to the hotel in about ten minutes ( it is a few kilometers before e the city), the hotel was easy to find, and I was met and checked in at 3 in the night. The place is quiet and the room was clean. Hot water in the bathroom. I would recommend a curtain for the shower, because it was impossible to take a shower, water splashing over the entire bathroom, literally. The breakfast included rice with chick peas, smth like vegetarian shawarma, salad of cabbage and carrot, two kinds of cookies, tea, and coffee. A cost of 3000 drams is a little bit too much, in my opinion. However, in the whole, the hotel is good for overnight between flights.
Arrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
The room was better than expected, clean and tidy. I had a bad experience staying in Tbilisi before. I looked at many hotels in Yerevan and thought they were all average. In the end, I decided to stay at Ibis and was quite satisfied with the result. The surrounding attractions are all within walking distance.
This is a local water park. Since we didn't swim, I can't comment on the other facilities. The room isn't new, but it's large enough to be a small suite. The furniture is a bit old, but it's well maintained. It's good value for money, and the breakfast is okay. It's a bit far from the city center, so taxis are expensive. Everything else is okay.
Very nice hotel, for the price you get very professional and helpful staff, nice big rooms, all amenities you would need (even bathrobes) and a decent breakfast
Due to booking errors from my site we actually experienced 3 different room categories and all were beyond our expectations (for that price point) - extremely convenient that the double rooms even have two bathrooms
Location is very central and walking distance to most sights and things to do
Only improvement I could think of would be having coffee from a machine for the breakfast instead of filter coffee
Good hotel, good value for money. Staff was very friendly and helpful. Breakfast was good with daily variations. Location is nice and close to the city centre.
Отличный отель в центре города, чистые, просторные и современные комнаты. Обстановка уютная. Есть небольшая кухонная зона с необходимыми принадлежностями.
The hotel is located in the very center of Yerevan. There is everything you need for an overnight stay (including a glass for a brush). Very friendly staff.
The room is OK, big enough for two beds, the facilities are relatively new, the environment is good, it is a bit far from the subway entrance, transportation is mainly by taxi, there are no buses passing by, but it is possible to walk to the nearby attractions, which is not very far, just about one or two or three kilometers. The service feels very good. There is no hair dryer in the room, which is a bit regrettable, but later I asked them to send an electric hair dryer
A wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
Great
53 reviews
9.0/10
Price from
£71
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9.2/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
IIrinaSibirI choose Alex Hotel to spend half-night and morning between flights. That was good choice because taxi delivered me to the hotel in about ten minutes ( it is a few kilometers before e the city), the hotel was easy to find, and I was met and checked in at 3 in the night. The place is quiet and the room was clean. Hot water in the bathroom. I would recommend a curtain for the shower, because it was impossible to take a shower, water splashing over the entire bathroom, literally. The breakfast included rice with chick peas, smth like vegetarian shawarma, salad of cabbage and carrot, two kinds of cookies, tea, and coffee. A cost of 3000 drams is a little bit too much, in my opinion. However, in the whole, the hotel is good for overnight between flights.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
MMinaThis was a very pleasant stay for my family. The apartment was large, with nice layout, plenty of light during day time, and clean. The service, staff, and their attentiveness were amazing. Very nice people, helped us with any small details and request we asked (printing documents, cleaning the apartment everyday, providing us water and anything else, etc), with kindness and openness. Breakfast was a rich selection of tasty food, made of fresh ingredients, and kitchen staff were promptly and continuously attending guests, cleaning tables, refilling dishes, etc., making every morning a lovely start. If I have the chance to visit again I will happily book this hotel apartment.
OOMGitsJassyThis is my second review for this hotel, first one is that they send us to other hotel, but after returning here the next day almost everything was fine, room was super pretty, had a small balcony and a window, small kitchen even microwave, it was new and clean, shower was fine, staff was friendly, manager treated us with wine and fruits. Only minus was the poor breakfast that we were unable to digest first 2 days then didn't eat at all and that during one week stay they never changed our bedsheets...overall experience was good, thanks for your effort and please improve we will come again.
JJan JedrzejVery nice hotel, for the price you get very professional and helpful staff, nice big rooms, all amenities you would need (even bathrobes) and a decent breakfast
Due to booking errors from my site we actually experienced 3 different room categories and all were beyond our expectations (for that price point) - extremely convenient that the double rooms even have two bathrooms
Location is very central and walking distance to most sights and things to do
Only improvement I could think of would be having coffee from a machine for the breakfast instead of filter coffee
GGuest UserThe person who invented the idea of paying almost 70% of my room rate to get a 4-hour early check in should be banned from the hotel industry!!
Very disappointing to have the room ready yet refusing to make life easier on customers... Apart from that the hotel is in a great location and room is small but adequate... Breakfast is average as u would expect
And apart from this early check in setback the staff was generally good but I don't think I will stay again cuz my flight arrives early most of the time and i don't like pointless waiting!!
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