Posted on May 8, 2026
Guest User
We stayed at this hotel for one night mainly to enjoy the facilities such as the swimming pool, sauna, steam room, and spa area. First of all, I would like to appreciate the staff and management for being friendly and helpful. We accidentally booked for the wrong date, and they kindly helped us change the booking to one day earlier so we could stay immediately, which we were very thankful for.
The room itself was spacious and comfortable, and the breakfast had a good variety of options. Overall, the room and breakfast experience were good.
However, the main disappointment was the wellness facilities, which were the main reason we chose this hotel. When we arrived, there were some cleanliness issues in the bathroom, including stains in the toilet, and we had to request additional cleaning.
The swimming pool was extremely cold and basically unusable. We were told it had been turned off because of the seasonal change, which was disappointing as this information was not made clear beforehand. The sauna was also cold when we arrived, and staff informed us it needed a few hours to heat up, so we could only use it briefly. The steam room was completely out of service due to technical issues.
In the end, we could only properly use the Turkish bath area. While the staff were polite and tried to help, the facilities unfortunately did not match the expectations created by the hotel advertisement and booking experience.
I think this hotel has potential because the rooms and customer service were good, but the wellness facilities need better maintenance and clearer communication for guests.
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Price per night from:MYR 247
Posted on Apr 24, 2025|King Room with City View
Cynthia991The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
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Price per night from:MYR 466
Posted on Apr 10, 2026
Guest UserTwo empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken.
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Price per night from:MYR 326
Posted on Oct 12, 2026|Superior Room with 1 King + 1 Single
Guest UserWe had a very pleasant stay at Hotel Elite world nest . The hotel was clean, tidy, and well-maintained, and we were very satisfied with the service. Everything was organized, and we felt comfortable throughout our stay. Overall, we had a great experience and would happily recommend this hotel to others. Thank you for the good service and hospitality!
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Price per night from:MYR 151
Posted on Aug 26, 2026|Family Room
zorbeyKonaklama rahat geçti.resepsiyondaki arkadaş mütevazi idi.havuz temizliğine dikkat edilmeli ve duş kabini yerler kaygandı..duşa girecekler biraz dikkat etmeli.genel olarak memnun kaldım
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Price per night from:MYR 198
Posted on Jun 19, 2019
安德鲁智深Very bad, not very recommended. The sanitation is average, the shower room for bathing is broken, and there is no air conditioning. The buffet breakfast is just fine, not suitable for Asian tastes. Seriously not recommended
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Price per night from:MYR 73
Posted on Jul 15, 2024
Guest User
When we went to the Comfort Suite hotel, they told us that since we made our reservation late, they did not have any available rooms and that we would stay at a different hotel. We were taken to the Pars Palace hotel. The room was large enough, it was clean, and we liked the breakfast very much. Vana is the hotel we will choose when we come back.
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Price per night from:MYR 149