Hotel near Wanda Plaza/Bus Passenger Terminal,Xuancheng29.2% of visitors choose this area
220503008002025.05.16
The hotel front desk service is warm and thoughtful; the location is superior and the transportation is convenient! I stay in this hotel every time I come! The hotel is relatively clean, tidy, sanitary and comfortable! The breakfast is also rich! Not badđ
Hotel near Jinghu Plaza,Wuhu16.2% of visitors choose this area
GGuest User2025.08.28
The view from the room was fantastic, being right by the river and offering a great panorama of the Yangtze River. The staff were extremely attentive; we received complimentary cookies upon check-in, and in the evening, a large platter of welcome fruit was delivered to our room, which was so generous we couldn't finish it all. The hotel breakfast was of excellent quality, with a wide variety of options, and the coffee was delicious. I would definitely consider staying here again. My only minor complaint was that the air conditioning couldn't be adjusted below 26 degrees Celsius, which was a bit uncomfortable for someone sensitive to heat.
Hotel near Political and Cultural New Area,Hefei2% of visitors choose this area
Mmint****2025.11.18
Extremely satisfied! I went to Hefei for a one-day trip to see a concert, and it also happened to be my birthday. The hotel specially arranged birthday decorations and even thoughtfully delivered a cake at night! The cake was delicious too! When checking out, they even gave us fruit for the road! This whole experience made me feel that even though the hotel has been open for a few years, their soft services are truly excellent! After leaving, I accidentally left some clothes behind, and they proactively contacted SF Express to send them back. This was a really great experience overall.
Hotel near Hefei South Railway Station/University of Science and Technology of China,Hefei7% of visitors choose this area
MM2espjahy****2025.12.31
I stayed here for a concert and was pleasantly surprised! They'd already started decorating the lobby for Christmas and New Year, and there were some really beautiful bracelets on display too. The front desk staff were incredibly welcoming, and the room was unexpectedly spacious with great amenities â I especially loved being able to turn off the lights remotely with the smart assistant. My sleep quality was fantastic, as the blackout curtains worked perfectly. The front desk even gave us two complimentary breakfasts. I have to say, their breakfast was delicious with a wide variety of options and fresh fruit. I even asked the chef to make me a bowl of noodles with shredded pork, which was a nice touch. I brought some dirty laundry with me, and the staff kindly washed and dried it, delivering it right back to my room. For this price in Hefei, finding a 4-star hotel like this is rare; it's incredible value for money. The subway station is right downstairs, making travel super convenient, and there are plenty of dining options nearby. This hotel is a no-brainer! It was an excellent experience, and I'll definitely choose this place again when I'm back in Hefei. My stay was so satisfying that I'm giving it a five-star rating. Oh, and there are lots of beautiful bracelets available on the street downstairs.
Hotel near Bengbu Binhu New District,Bengbu1.4% of visitors choose this area
MMahmoud2025.06.17
I am honor to book in WANDA REALM Bengbu amazing service supper clean location is fantastic and I am so much appreciated and thankful for Kate to help me and guide me while I was staying honor to me to book again and again
Hotel near Downtown Area,Hefei46.7% of visitors choose this area
GGuest User2025.11.16
From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious đ€. Once again, excellent customer service... Thank you đč
Hotel near Political and Cultural New Area,Hefei2% of visitors choose this area
MM491403****2025.12.28
Staying at the Grand Hyatt Hefei for this trip, I found the hotel's location to be excellent. It's really close to attractions like the Anhui Museum (new building), the Art Museum, and the Geological Museum, as well as the popular 'Hecai 1972' complex. The hotel is also on a high floor, offering panoramic views of Swan Lake and Hefei's famous 'Three-Piece Set' landmarks.
Hotel near New Eastern Zone,Anqing1.6% of visitors choose this area
GGuest User2025.06.21
This stay was beyond my expectations! From the warm and professional reception at the front desk to the clean and cozy layout of the guest rooms, every detail makes people feel comfortable. The room is spacious and bright, the bedding is soft and skin-friendly, the bathroom equipment is brand new and fully functional, and even the corners are spotless. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and the hot food tastes fresh, which can fully meet the needs of different tastes. I especially want to praise the staff, whether it is helping to carry luggage or patiently answering surrounding travel guides, the service is considerate and efficient. The location is also great, with convenient transportation, and the surrounding business districts and attractions are close at hand. The price-performance ratio is super high, I will choose here next time I come, highly recommended! The front desk Tingting is very goodđ
Hotel near Anqing Railway Station Area,Anqing11.8% of visitors choose this area
BBanlandeshu2025.05.08
The hotel is actually quite good, with complete facilities and clean rooms. The location is a bit far from the core area, but it is convenient to take a taxi. On the day of check-in, we encountered *** guests next door. The soundproofing was average. They quarreled all night long and the noise was audible. Complaining to the front desk was of little use. I felt helpless.
Every step is a scene, and every place is full of love. Good location, beautiful scenery, complete facilities, and good service! The scenery is five-star, the service is super five-star, and the stay experience is beyond expectations! The front desk check-in is efficient and professional, the room service responds quickly and accurately, the restaurant has a rich variety of dishes, which are not only nutritious and delicious, but also have local characteristics, and the attitude of the service staff is warm and friendly. Weather forecast, chargers and medicated oil, as well as the sunscreen in front of the windshield in the parking lot... The hotel has grasped the details of the service quite well. Thumbs up for the staff and the managersđ
Excellent
2245 reviews
9.6/10
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9.8/10
Perfect
GGuest UserThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
GGuest UserDouble Chinese Set Meal: The food was delicious! It included local specialties like hairy tofu and stinky mandarin fish, along with six other dishes and three staple items. This was by far the most satisfying meal we had after coming down from the mountain â I only regret forgetting to take photos!
Service: The service was exceptional. They offered convenient round-trip pick-up and drop-off service, and our driver was very warm and helpful. It truly saved us time, effort, and worry, making the entire experience completely hassle-free.
AAhadGermanRoom was spacious and comfortable, although sound insulation of walls, doors, and windows was not enough to prevent noise from neighbours or hallway and street even on 40th floor. Amenities are good and practical. Swimming pool and gym are great. Location is also very good. Service is variable. Staff is very friendly and responsible, but they need to pay a little more attention to simple English skills. However, breakfast and generally, foods in restaurant were not satisfactory enough. Western and international food is just a name. You can't really taste German Wurst or Italian pizza! The continental food, especially western breakfast, is quite ordinary, I'm talking about flavours and tastes, not quantity. It's not very eye-catching and for a five-star hotel as you would expect. Although, overall I recommend hotel.
FFengyeshijiliaoHygiene: Clean and tidy
Facilities: Complete and advanced
Environment: Quiet
Service: Thoughtful, with a hotel restaurant, foot massage, laundry room, supermarket, and tour guides all available. I'll definitely come again. The price is affordable, and it offers great value for money. The experience was very good, and the location is super convenient with direct shuttle bus access to the scenic area.
MM445243****The hotel environment is excellent, and the owner is very welcoming. They even offer a ride to the South Gate transfer center. Breakfast is quite substantial, and the owner is happy to drive you whenever you're ready to leave after breakfast. The rooms are spacious and very clean. I never expected to find such a great hotel for this price!
EE0620****The hotel's location is great, very close to Hongcun, about three kilometers away. You can easily walk to Lucun, and the hotel environment is excellent; we even walked past Tachuan! The service, as always, was wonderful, and the room was quite spacious. It uses underfloor heating, so even if you're not feeling well, the room is very comfortable. The shower pressure is fantastic, and it only takes a few minutes to fill the round bathtub. Breakfast was also quite rich, though there's still room for improvement in terms of taste. Overall, it was a pleasant stay during our trip, especially after coming down from Huangshan; we really needed an accommodation that satisfied us in all aspects, so we even extended our stay by one night! đ
Mmint****Extremely satisfied! I went to Hefei for a one-day trip to see a concert, and it also happened to be my birthday. The hotel specially arranged birthday decorations and even thoughtfully delivered a cake at night! The cake was delicious too! When checking out, they even gave us fruit for the road! This whole experience made me feel that even though the hotel has been open for a few years, their soft services are truly excellent! After leaving, I accidentally left some clothes behind, and they proactively contacted SF Express to send them back. This was a really great experience overall.
MM31101****This hotel has the best heating! The bathtub water gets really hot and the shower pressure is fantastic. The mattress is super comfortable, and the projector works great. I loved sitting by the floor-to-ceiling window, sipping tea and enjoying the amazing mountain views. There's also a separate balcony, which is really convenient for drying clothes. The hair dryer is a Laifen, with powerful airflow and low heat â it's clear the hotel put a lot of thought into both the design and the selection of amenities. Highly recommend!
GGuest UserThe guesthouse is spotless. The owner kindly upgraded our room, and having just opened last year, its facilities are even more comprehensive than a hotel's. We especially loved that it has a mahjong room, which was perfect for our family to unwind with a game after a tiring day of sightseeing. The owner was incredibly warm and attentive; he picked us up from the parking lot and even helped us plan our Huangshan itinerary. This was, without a doubt, the most comfortable guesthouse we've ever stayed in. I wish the owner a thriving business!
GGuest UserI chose the Emerald Resort for a business trip this time. It was very good! Beautiful environment, efficient service, clean and hygienic, comfortable bedding, convenient parking, unique decoration, Hui style, adjacent to the Emerald Valley Scenic Area. I felt very comfortable staying here. Emerald Resort is a must-choose place for my family to visit Huangshan next time.
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