Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.
The hotel is very nice. The room is very clean and the bed is very comfortable. We are a family of three with a baby. It is very quiet at night, especially the room service. The front desk has arranged the room.
What a stunning hotel, great view of Fansipan and easy access, they provide free daily shuttle bus to and from the town
Great customer service and easy communication , they go above and beyond to help with many requests, they help with the setup of the wedding proposal decoration which was so stunning and exceeded our expectations, thanks to the team who assisted with the setup
Breakfast buffet had so many choice and varieties for different nationalities with great quality food and hygiene
Couldn't recommend more if you are planning to come to Sapa for a visit
Overall hotel was wonderful, i arrived at 6:00am in the morning by the way there are no room available at that time Front desk was provided us a shower room and resting area at Front desk with very nice hospitality.
At 10:00 am after energy charge we went to Fancipan and came back around 16:00 the was ready when i checked in to the room the view was stunning us(room type: mountain view) overall was perfect.
BTW, we don’t want to go out then we choose the hotel restaurant for the our dinner we order food for six people as i know about the service sequences staff repeat our order to make sure that it correct; for sure we listen it carefully due to difficult of inter-language - all the food repeat correctly. Unfortunately, one of our dish was mistake from Carbonara to bolognese sauce which we know all of us don’t pork then we call staff they came with attitude that it’s our mistake but she take it for change. Suddenly i heard the sound of fighting of waiter and kitchen that one of word i heard very clearly is “i already repeat it” fifteen mins later carbonara was served and we got educate by staff that we should informed her What we don’t eat. Poor us? After five mins she came back and say Sorry to us(First of apologies) 🥺 so we would fine if she apologize and do not make that behavior. I understand some if order was mistake you need to talked with chef but for both of service and kitchen was very disappointed for us.
Very very satisfied, especially like the decoration style, the room is very good, clean and sanitary, the bed is very comfortable, large floor-to-ceiling windows, various coffee drinks at the front desk on the third floor of the hotel, the children have a lot of fun, it is very convenient to eat downstairs, especially good
We had such a lovely stay at the Sapa Farmstay! The local family running the establishment is warm, friendly, and hospitable. We ate dinner with them twice—the food was beyond delicious and fresh, and I loved the family-style atmosphere during mealtime.
The rooms were just like the photos: comfy, clean, and well-decorated, with plenty of hotel-style amenities! The only minor drawback was the hot water…it was quite cold in Sapa during our visit in January, and the hot water never lasted more than 3 minutes or so during showers. This was a minor issue, though, and we will for sure re-book when we return to Sapa again!
My stay with Bamboo Sapa was nothing short of excellent from the time we checked in, which was about 5am to the time we checked out. All hotel staff were wonderful. We booked a tour that started at 8am and had to forgo breakfast for a little rest before. Thought I’d just grab a piece of bread and on the way in the cafe, a staff approached me to ask my room no. and sit me down but I explained that we had to rush off for a tour and wanted to just grab and go. And she insisted we packed some food. Got us a takeaway box and even packed us some orange juice to go! I knew immediately she was Julie from the many raving reviews I read about her, I recognized her immediately even though we have never met! Her reputation precedes her and I am amazed at how helpful and proactive she was. She helped with lending us an adaptor and a phone cable, recommended good restaurants and a driver to bring us around. A gem of an employee she is!
Checking in process was a hassle, as I booked VIP room, but it registered as a suite. However, staff had good problem solving skills, and one guy offered tea for the trouble. Staff are attentive.
Room (suite) is spacious enough for a 4 star. Good selection of drinks provided in the room. One toothpaste was dried out, though. Furniture was old fashioned. Bed was average, pillows not very comfortable.
Location was great for entertainment, restaurants, and more. Unfortunately, the suite had poor soundproof design. Hens woke us up at 3am. Could hear pretty much the slightest of noise outside.
Overall, decent for the location. Major issue is the soundproof design. Not for light sleepers.
We had an awesome time at Pao’s Sapa Hotel. The service was good. The room is spacious too. My toom is also facing the Moana’s garden too. Overall a very satisfying experience. Will definitely choose pao’s for my next visit.
I extended my stay. I really enjoyed the atmosphere of the hotel and appreciate the attentive staff.
The rooms are spacious and clean. It is so refreshing to see a hotel in Hekou that provides all amenities. Evey item, from towels, bedding, and even the napkins have the hotel logo printed on them. This felt like a 5 star hotel at an amazing price. There are many places to eat, especially at nighttime, and the view of the river is fantastic. I am really impressed with this new hotel and I will absolutely be staying again. Foreigners, please note that the outlets are two prong only. I think this is the updated power source in Vietnam. I have added a photo of the power outlet.
Outstanding
12 reviews
9.5/10
Price from
MYR 69
per night
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9.1/10
EEva CatharinaThis place is a bit outside Sa Pa town (5km) but it means it is close to a couple of the hiking trails through the ethnic villages. It is easy to book a taxi in/out of the village with the hotel owner if needed and you can probably rent a motorcycle in town if you want (I just walked in and out since the views are nice). Great views over the valley from the chalet, the chalet is nice and it is a perfect place for a few days if relaxing. It has a lovely swimming pool. The owner is great and very helpful and they make fantastic food so no need to worry about dinner (the salmon dishes were particularly nice and seem to be their own recipe).
CChicseeMy stay with Bamboo Sapa was nothing short of excellent from the time we checked in, which was about 5am to the time we checked out. All hotel staff were wonderful. We booked a tour that started at 8am and had to forgo breakfast for a little rest before. Thought I’d just grab a piece of bread and on the way in the cafe, a staff approached me to ask my room no. and sit me down but I explained that we had to rush off for a tour and wanted to just grab and go. And she insisted we packed some food. Got us a takeaway box and even packed us some orange juice to go! I knew immediately she was Julie from the many raving reviews I read about her, I recognized her immediately even though we have never met! Her reputation precedes her and I am amazed at how helpful and proactive she was. She helped with lending us an adaptor and a phone cable, recommended good restaurants and a driver to bring us around. A gem of an employee she is!
GGuest UserOur stay was EPIC!!! the room was the best. It has balcony facing the Sapa centre. The service was good. The staffs was the best most especially Selena. she helped us a lot from booking our alpine coaster to finding us a driver going anywhere. They always give us tea in the lobby. The food was superb as well. Our breakfast didn’t disappoint us. All taste well. this hotel made our stay in sapa epic. and did I say the location was the best with near restaurants, massage and retail shops. I would recommend this hotel to my friends.
GGuest UserLocation: Hotel is located right in the heart of Sapa town. There are a lot of shopping and food options within walking distance. It is also located right next to Sapa Station which makes travelling up to Fansipan a breeze.
Breakfast: A good spread of choices and some of the dishes vary day to day. The dining hall is also very beautiful.
Room: Stayed in the Deluxe King Suite. Room was spacious and we had ample space. Toiletries provided were also of good quality.
HHazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
RRumingI was looking for a centrally located hotel that comes with an unobstructed view of the surrounding mountainous.
The Delasol hotel checks all of the requirements for me. Check-in staff was also helpful and accorded early check-in for me at around 11:30am.
Overall, I had a good experience here and would recommend this hotel if you are looking for a conveniently located hotel with good service!
AAung***The hotel is so peaceful with nice view. The breakfast is good. The hotel reception is very helpful. Buying tickets for the Fansipan Mountain trip, Currency Exchange and may be also motor bike rental for driving around the city can be made via Hotel Reception.
LLuthfil Hadi Bin Muhammad AshrafI recently had the pleasure of staying at Sapa Yen Hotel and I can confidently say it was an outstanding experience. From the moment I arrived, the staff made me feel incredibly welcome and ensured that every detail of my stay was taken care of.
The hotel itself is beautifully designed, with a perfect balance of modern comfort and charm. My room was spacious, spotless, and had all the amenities I needed for a relaxing stay. The bed was extremely comfortable, and I had no trouble getting a great night’s sleep. Best of all, it is a few meters away from Sapa Sun Plaza and we are greeted with a view with the railway track.
What truly stood out was the attention to detail – from the quality of the toiletries to the seamless check-in process. The hotel’s location was also fantastic, offering easy access to local attractions and dining options.
Overall, I highly recommend Sapa Yen Hotel to anyone visiting the area. It exceeded my expectations in every way, and I look forward to returning in the future!
CCHEANG PHENG CHEAWhat a stunning hotel, great view of Fansipan and easy access, they provide free daily shuttle bus to and from the town
Great customer service and easy communication , they go above and beyond to help with many requests, they help with the setup of the wedding proposal decoration which was so stunning and exceeded our expectations, thanks to the team who assisted with the setup
Breakfast buffet had so many choice and varieties for different nationalities with great quality food and hygiene
Couldn't recommend more if you are planning to come to Sapa for a visit
AAnonymous UserThe picture online seemed like the balcony is yours. Didn’t realize it’s a shared balcony. The location isn’t that far from the center but going to the homestay was such a struggle for me with a suitcase. You have to go through stairs and it isn’t really friendly with tourists who have lots of stuff especially suitcases cause the stairs is narrow. The bed looks cute on pictures but it’s hard to move around and plug your phone. No bedside table and the curtains need to be changed because it’s torn and I had to tie it and put a chair just so I wouldn’t be seen from outside.
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