please help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
Great hotel, close to the mosque and night market. The only downside is that getting to both the mosque and the night market is quite inconvenient as there are no pedestrian crossings, so you have to dash across the roads.
The rooms are modern and packed with electronics.
The hotel staff were incredibly helpful; they'd call taxis for us through the Dart app via WhatsApp whenever we asked.
The room itself was large and clean. There's a really good coffee shop right next to the hotel, and a supermarket nearby as well.
Excellent. My kids love the pool and the playground. My husband enjoyed the gym. The room is spacious. We picked the grand deluxe and love it. Two toilets, how convenient. I heard there are connecting rooms between deluxe and grand deluxe. We are going to pick those when we come back. The staff is friendly. When i accidentally left my stuff after checked out, they helped me look for it and i easily could get it back without any hassle.
The Empire Brunei is an iconic luxury resort with breathtaking ocean-view rooms and a magnificent, palace-like lobby. The vast swimming pool complex provides a resort-style experience, further enhanced by complimentary kayaking activities. Ideal for travelers seeking elegance, space, and serene coastal relaxation.
This is a little outdated but very well maintained and clean hotel. Buffet breakfast offers a lot of choices, especially deserts.The hotel is located in a very busy shopping area and it's difficult to find a parking spot because hotel doesn't have it's own parking lot except for several spots in front of the main entrance.
We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
To be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
Service: The front desk staff is very friendly. When I checked out, I wanted to go to a nearby shopping mall and it was delivered for free! The internet is also very good! The breakfast is also delicious.
Dated hotel with thin walls. Common corridor had bad smell from poor ventilation, though room was ok with basic amenities. Mine had window and plenty sunlight, but there were rooms facing inside courtyard. Do not stay here if you are light sleeper. I could hear the kids next door at midnight and their alarms in the morning. Breakfast choice was poora db not worth paying for, except for egg station which offered decent scrambled eggs. Hotel is ok if you needed somewhere close to airport for one night, with some food options in the simple mall downstairs. But would stay elsewhere in future.
Very Good
103 reviews
8.2/10
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HHamadahThe Empire Brunei is an iconic luxury resort with breathtaking ocean-view rooms and a magnificent, palace-like lobby. The vast swimming pool complex provides a resort-style experience, further enhanced by complimentary kayaking activities. Ideal for travelers seeking elegance, space, and serene coastal relaxation.
JJack JMplease help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
GGuest UserThe hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
MMax NikulinGreat hotel, close to the mosque and night market. The only downside is that getting to both the mosque and the night market is quite inconvenient as there are no pedestrian crossings, so you have to dash across the roads.
The rooms are modern and packed with electronics.
The hotel staff were incredibly helpful; they'd call taxis for us through the Dart app via WhatsApp whenever we asked.
The room itself was large and clean. There's a really good coffee shop right next to the hotel, and a supermarket nearby as well.
MMazhenkanTo be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
GGuest UserThis is a little outdated but very well maintained and clean hotel. Buffet breakfast offers a lot of choices, especially deserts.The hotel is located in a very busy shopping area and it's difficult to find a parking spot because hotel doesn't have it's own parking lot except for several spots in front of the main entrance.
GGuest UserService: The front desk staff is very friendly. When I checked out, I wanted to go to a nearby shopping mall and it was delivered for free! The internet is also very good! The breakfast is also delicious.
GGuest UserWe enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
JjoshuaelaineThe two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
AAnonymous UserDated hotel with thin walls. Common corridor had bad smell from poor ventilation, though room was ok with basic amenities. Mine had window and plenty sunlight, but there were rooms facing inside courtyard. Do not stay here if you are light sleeper. I could hear the kids next door at midnight and their alarms in the morning. Breakfast choice was poora db not worth paying for, except for egg station which offered decent scrambled eggs. Hotel is ok if you needed somewhere close to airport for one night, with some food options in the simple mall downstairs. But would stay elsewhere in future.
How much is the average rate for hotels with Swimming Pools in Brunei-Muara?
For hotels with Swimming Pools in Brunei-Muara, the average price on weekdays is AED 480, and the average price on weekends (Friday–Saturday) is AED 481.
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