Hotels With Spa in Berkshire, United Kingdom

The location is in the center of Reading, very close to the train station, convenient for travel. The room is in another building and there are staff to help with luggage. The room is nice with a balcony. The hotel restaurant food is also OK. I went late on the day of check-in and only some dishes were available. The wine was good. The hotel made a mistake in the bill when checking out and charged me an extra fee. I negotiated with the platform and got it refunded. Overall I feel satisfied.

The hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable. The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.

The breakfast is the same every day, I vomited after eating, and the sheets and bed were dusty. When my friend picked me up to go to the hotel in the UK, when I checked the hotel's hygiene, I saw hair and dust on the bed. I wanted to complain at the first time, but my friend said Forget it, it doesn't make sense. The second day and the third day are still the same, I'm about to go crazy, after I reported to Trip.com customer service, the hotel staff came up and brought me a towel and it's all over 😰

The hotel is a small gothic castle, good service, beautiful environment, everything is just right, like, if it is not time, I really want to stay a few more days, it is worth coming again!

**3-Star Review for voco Hotel** I recently stayed at a voco hotel and had a mixed experience. The hotel has a modern and vibrant atmosphere that I really enjoyed upon arrival. The décor is stylish, and the overall ambiance is inviting. The staff were friendly and helpful, ensuring a warm welcome during check-in. However, there were a few areas that could use improvement. While the room was clean and well-appointed, I found it to be smaller than I expected, which made it a bit cramped for two guests. Additionally, I encountered some minor issues with the amenities; for instance, the Wi-Fi was somewhat unreliable at times, which was frustrating during my stay. The hotel's location was decent, with several restaurants and attractions within walking distance, but it wasn't as central as I had hoped. Overall, voco has a great concept with its focus on sustainability and unique twists, but a few tweaks could enhance the overall experience. I would consider staying again, but with slightly lower expectations.

The location is very good, with good food, drinks, fun and shopping nearby. I stay here every time I come here. My children are very satisfied. The service is average, but it is okay for one or two days. Compared with the surrounding areas, it is still good. The price-performance ratio is incomparable. This is the UK.

Except for the old-fashioned facilities in the room, everything else is good. The shower gel, shampoo, conditioner and body lotion provided by the hotel are all very good. The wine from the hotel winery is also delicious.

Hotel environment is good, the entrance is a bit hard to find, the restaurant food is a little expensive, room facilities are general,

The service is very good, and the facilities are also good. During the epidemic, you must make an appointment in advance. It is especially thoughtful. The pool disinfection work is done very well.

Ideal work venue, clean with nearby food