Hotel near Porta Venzia,Milan1.2% of visitors choose this area
GGuest User2026.01.21
It’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
Facilities are good but services are typical Italian...
Being an international chain the service quality should be prioritised. English communication is not enough at all, and certain employees/waiters show no politeness so a shame on the overall experience during the stay.
This is by far the best hotel I've stayed at in Milan through Trip.com, without a doubt. There were absolutely no unpleasant surprises. From check-in at the front desk to the room itself and the service, everything was perfect. The hotel even has its own parking, and the rooms come with a bathtub, which, though not huge, is perfectly functional. I highly recommend this hotel; it's the only one in Milan where I haven't been disappointed.
Each room has a small balcony, but the balcony is really small, and you can put down a chair
There is basically nothing around, dirty, messy
This SPA is actually the store next door, you need to pay extra
It looks like an old 4 star in the country, not far from the station, convenient for shopping nearby, fast food across the road, Belgian biscuits on the pillows, and the room environment is cost-effective.
Hotel near Porta Venzia,Milan1.2% of visitors choose this area
Bbbchen2026.02.25
The hotel's location is great, about a 10-minute walk from the Central Station, and right by a metro station, making getting around super convenient. The room was a bit small, but fine for one person. However, the breakfast was absolutely fantastic and the views were incredible. My only complaint is that the room rate was a bit pricey during the Winter Olympics.
Very Good
141 reviews
8.9/10
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8.1/10
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GGuest UserIt’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
JJulius LOCATIONS GOOD, ROOM IS CLEAN, BEST AMONG THE EUROPEAN COUNTRIES I TRAVELED. LOBBY MANAGER HELPED TO CHECK IN AND ARRANGED TO SIT FOR THE TIME BEING.
TAXI AND TRAM AROUND THE HÔTEL REGION, SO NEED NOT TO WALK FOR A LONG DISTANCE. FOR SHOPPING, THERE ARE A LOT OF LUXURY SHOPS NEARBY, RESTAURANTS ARE GOOD, WITH TIPS, SERVICES ATE EXTRAORDINARY.
STRONGLY RECOMMEND TRAVELLERS OR PEOPLE ON BUSINESS TRIP TO CHOOSE.
GGuest UserHotel was really clean and nice. However, I got stuck a night at a tram/bus stop 15 minutes from the hotel on my way back from the city centre because the bus 99 was out of service. I was unfamiliar with the area and didn't speak italian. I called the hotel to ask if they could help call a taxi to pick me and bring me to the hotel. (I was going to pay the taxi obviously ) but they said they couldn't as they weren't allowed to do this. I ended up finally getting back to the hotel at almost 1am, after been assisted by some locals.
GGuest UserVery elegant. The staff was very friendly and helpful. The rooms were clean, the bathrooms were well-equipped, and had a whirlpool bathtub. The breakfast was delicious. I especially recommend the restaurant, which serves amazing food! 10/10
SShanghaiqiushuzhenPros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected!
Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
GGuest UserMilan is generally average
I have always been more in favor of hotels on the small luxury hotel list. I had a great time staying at TomTom in Istanbul before, but I didn't expect this hotel to disappoint me. I feel that five stars are a bit reluctant, and four stars may be more appropriate.
First of all, the bathroom is very bad, and the bath water will be all over the floor. Secondly, the toilet is too high, and a person who is 170cm tall will have his feet hanging in the air 😂It feels like the toilet will collapse at any time😂
The environment around the hotel is average, a bit dirty and messy.
The advantage is that this is the only hotel that provides slippers at present, which is very good.
__ZSH11310000308****This is by far the best hotel I've stayed at in Milan through Trip.com, without a doubt. There were absolutely no unpleasant surprises. From check-in at the front desk to the room itself and the service, everything was perfect. The hotel even has its own parking, and the rooms come with a bathtub, which, though not huge, is perfectly functional. I highly recommend this hotel; it's the only one in Milan where I haven't been disappointed.
FFiFiChanThis is our second time staying here, and it's been wonderful! The location is hard to beat, so close to Milan Centrale and it's where most of the day trips meet in the morning. Our kids love the pool and the gym, a good way to spend the late afternoon after all the sightseeing and shopping. The shuttle bus service has also saved us a lot of taxi money and time. Definitely a hotel to recommend to those coming to Milan!
AAnonymous UserThe place is a little far from the airport, but it is clean and the service is good. I would like to stay again. Breakfast was good too.
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