My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
A great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment
1. not enough car parking space for patrons. It's always full, and anybody can come and park .
2. Squeaky beds and not that great on sleep on felt uneven in a lot of places.
3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working.
took 3 calls for them to come replace them, and even that they did not get it right the first time
4. Gym felt claustrophobia and not easy to access without clear signs.
Definitely not a 5 star...maybe a 3 star
The hotel has a great charm and deep feeling of its history which corresponds to its classic design. The territory is not big, but well enough for a city and business hotel, there was a swimming pool outside and inside. We booked a club room, which was a very nice. Breakfast was delicious with variety of cheese, hot bites, and even salmon, as well as fruits and fresh juices. Hotel staff was very kind and professional.
The room is quite big, the service is very thoughtful, the breakfast is very rich, there are noodles and shrimp dumplings suitable for Chinese people, as well as fresh salmon. The hotel breakfast supervisor is super enthusiastic, took photos with us, and gave us snacks
This hotel in Muscat is quite new. I stayed there for 2 nights. It is about 30 kilometers from the airport and is moderately priced.
The room is not too big or too small, but it is really expensive to add breakfast.
From checking in to checking out it was faultless.
Brilliant hotel, great facilities, great food and awesome customer service!
Room was perfect
Gym was perfect
Pool was perfect
Breakfast was amazing
Coffee bar/ reception area and outside sitting area fantastic.
Also 2 fantastic restaurants outside but attached to the hotel and 4 brilliant coffee shops one of which is a Starbucks and the only one I didn’t visit.
Without doubt I’d stay here again. 10/10 especially for what I paid.
We had a great stay. Price is reasonable. Only thing is that, we booked a handicapped room, which we didn't know that there's no shower glass partition, and it was a hassle since all the water splashed to the whole toilet floor and it was not highlighted to us by the reception staff during check in. Other than that everything went well and will recommend this hotel to our friends.
The checkin process was not so great as the front desk attendant lost one of our passport and then had to check all guests’ passports to verify the lost one. Not appealing or polite, got 2 out of 3 rooms 1 hour late even upon arriving at 5pm.
Really great place to stay, it’s in Al khuwair/ghubra, 13 minutes from Muscat Airport. We arrived early, Sanjana at the desk, organised an early check in, staff was great. Good atmosphere overall. I’m more of bear grylls type, so don’t choose any food options at the hotels, locally explored all kinds of cuisine. Just remember Muscat/Oman in general is not foot travel friendly, so don’t expect signalled crossings for pedestrians. We walked to local shops and restaurants within reason. Used taxi throughout our stay, it was great. Thank you Trip.com
Very Good
153 reviews
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JJasonlee87The location is good, 15 minutes drive from the airport, there is a big shopping mall next to it, convenient for eating and traveling, free parking. The hotel is clean and tidy, and the service is very considerate.
Lluke_middlebrookStaying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East.
We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience.
Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests.
The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal.
The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order.
The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited.
The happy hour beverages were also included and always came with a suprise canapé from the restaurant.
In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay.
I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there.
A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.
HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
MMaria DivinaLocation is in a good neighborhood, you can cook and the room is spacious. Suitable for long stays. However for me, there are better hotels to stay at in the same price range. Encountered a problem multiple times with the door lock, overall it's ok. The wifi is also good.
AAnonymous UserThe hotel has a great charm and deep feeling of its history which corresponds to its classic design. The territory is not big, but well enough for a city and business hotel, there was a swimming pool outside and inside. We booked a club room, which was a very nice. Breakfast was delicious with variety of cheese, hot bites, and even salmon, as well as fruits and fresh juices. Hotel staff was very kind and professional.
AAli AlbadaThe hotel is nice and the staff are very friendly, this is my fourth time at this hotel. However do not take the rooms looking at the cafe, because the music is so high and you can hear it all night you will not a good night sleep. They should have installed double glass to block loud sounds. Overall all it was joyful stay for two nights.
KKanneganti AbhiramGood, clean hotel! Very near airport. Room service was good. Close enough to main road to try and get normal taxis. Really nice pool with a better than expected infinity pool and view. Really nothing much to complain if I just wanted a well priced, well sited, clean and adequate hotel with a bar, pool, and gym.
Service apartments (what I stayed in) are more functional than the main rooms and have more space but puzzlingly, other than the dining table, there’s no study table or dresser or mirror in the bedroom which is a tad annoying as you can’t connect the hair dryer in the toilet for obvious reasons
Aesthetic is somewhat sterile though. No interesting design motif and looks rather bland but that doesn’t affect me as much. There’s a bar there although the design, again, doesn’t leave one feeling as if it’s Friday night out.
GGuest UserA great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment
1. not enough car parking space for patrons. It's always full, and anybody can come and park .
2. Squeaky beds and not that great on sleep on felt uneven in a lot of places.
3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working.
took 3 calls for them to come replace them, and even that they did not get it right the first time
4. Gym felt claustrophobia and not easy to access without clear signs.
Definitely not a 5 star...maybe a 3 star
GGuest UserWe had a great stay. Price is reasonable. Only thing is that, we booked a handicapped room, which we didn't know that there's no shower glass partition, and it was a hassle since all the water splashed to the whole toilet floor and it was not highlighted to us by the reception staff during check in. Other than that everything went well and will recommend this hotel to our friends.
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